Jayanth Kumar
Team Lead - Accenture Private limited
Bengaluru ,Karnataka
Summary
Organized team leader builds positive rapport, inspires trust and guides teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership.
Accounts Receivable: • Cash Applications, Collections, and customer master data
Expertise in Transition of the process and have experience in handling close to 25 size team members.
Managed Senior Analyst and Analyst Level and differentiate
between goals Senior Analyst and Analyst Level
Handling Performance Appraisal and Solution designing for
challenges in People management.
Exposure to Solution designing for challenges in People
management.
Identify Training needs, Recruitment and Retention measures.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work History
Team lead
Accenture Solutions Pvt Ltd
9 2023 - Current
- Transition the new process of cash application process and worked on stabilizing the process in given time
- Citibank Statement Download and BOA Statement with Receipt Allocation and Case Allocation to team of 30 members
- Cash Validation for all the bank accounts! Daily Cash & Recon for all the bank accounts
- Working on Top 25 Unapplied payments frequently to reduce the unapplied balance
- Prepayment payments receipts research on weekly basis
- Auditing all the unapplied and Unidentified payments
- Working on all ad hoc requests for cases and receipts which we receive on daily basis
- Driving team to submit the ideas and working on implementation
- Maintaining teams' productivity trackers on daily basis and share the tracker with management
- Daily huddle and Monitoring GPH for team to maintain the adoption utilization and occupancy of team
- Error analysis and RCA preparing for any escalation or errors
- Identifying pain areas and working on implementing smooth flow in process
- Maintaining 99% Quality in terms of Errors and escalations
- Creating score cards and updating each individual scores
- Completing all the Performance connects for every month.
- Nurtured long-term partnerships with clients by understanding their needs accurately, delivering projects on time, and providing exceptional customer support
- Optimized resource allocation by analyzing team member skills and project requirements, resulting in increased efficiency
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively
- Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decision making
Assistant Manager
Genpact private Ltd
01.2022 - 09.2023
- Lead the Team to Remote Transition the Cash Application Process successfully for New project
- Monitoring the overall functioning and process, identifying improvements areas, Manage, develop, train and motivate associates to achieve team goals
- Reporting Daily dashboard to Management on daily basis, Scorecards of Team production
- Tracking Error log and preparing RCA, Maintaining the issue log for the team and Discuss the issues with Client on weekly basis
- Train and help new joiners and team members in the process and other skills(Soft skills, Language, Email & Phone etiquette)
- Updating the DTP's in case of any changes in procedure
- Manage SLA and deliverables and handling client queries on day to day basis
- Maintain a quality work to frame a good environment that motivates team members to perform at highest levels
- Ensure that Team Posts and clears all cash and cheques into the SAP systems, banked on the due date and that receipts are applied to customer accounts within the agreed SLA levels
- Responsibility includes Downloading the bank reports and cheque copies and assigning the payments to entire team and Applying Incoming cash
- Processing refunds, Short payments, Bank charges, holding accounts, Refunds, Write off requests, Check payments, Miscellaneous payments, Cash in advance payments, Intercompany payment, Holding's payment
- Posting Incoming payments received through Bank statements and allocating payments to open Invoices
- Reconciliation of Bank statements payments and Closing Month end activities.
Accounting Financial Analyst
Accenture Solutions Pvt Ltd
12.2019 - 01.2022
- Accounts receivables: Lead for Cash Applications
- Ensure that all cash and cheques have been entered into the system, banked on the due date and that receipts are applied to customer accounts
- Responsibility which includes, Downloading the bank reports, Assigning the payments to entire team and posting the Cash, Applying Cash
- Generating and accounting unapplied and unidentified cash report
- Processing refunds, short payments and Bank charges, Processing holding accounts, check payments and Intercompany payments
- Post and reconcile all receipts in relation to monthly inter-company netting settlements
- Analyze unidentified receipts and properly coordinated with the bank, cash management team (back-end treasury)
- Processing holding accounts, check payments and Intercompany payments
- Contacting local collections team on daily to resolve allocation issues
- Quality check on the daily payments for entire team members
- Performing Monthly SOX reporting activities and weekly reporting activities and monthly reporting activities on time
- Responding to the email queries from internal customer partners and Business units on time
- Consolidating entire payments which are applied and unapplied for the day and Preparing daily deck and sharing to management on daily basis
- Preparing and ensuring to update the DTPs when required
- Training the new joiners on the process
- Maintaining the productive trackers accordingly and tracking team's productivity
- Scheduling the team meetings on weekly basis and sending MOM to the team and management.
Senior Associate
Cargill private Limited
07.2018 - 11.2019
- Complete Process knowledge of Accounts payable department
- Bursting and indexing of all type of invoices
- Validating all the invoices which have been flowed in BCC to VIM tool
- Processing all types of invoices (PO & Non-PO Invoices, Payment Request, Ariba invoices, Intercompany invoices, SES Posting)
- Developing and maintaining documentation on projects and team assignments
- Receive Vendor and US counterpart enquires via emails, Research, respond and resolve the enquiry within the pre-specified period
- Processed invoice on a daily basis and always achieved targets assigned every month and have been a top performer
- Training team members regarding updates of the process
- Sending daily, weekly, and monthly reports which gives the details on the numbers of invoices received and processed
- Scheduling the team meetings on weekly basis and sending MOM to the team and management
- Meeting SLA & TAT as per the requirements.
Senior associate
Accenture Solutions Pvt Ltd
06.2015 - 01.2018
- Account's receivables: Cash Collection and Customer master data
- Worked as Collection analyst for OTC and worked on Customer accounts
- Collector responsible for pursing payment from customer in US
- We work on SAP to check on customer data
- Creation, changes, extension of customer accounts (SDA' s)
- Responsible for project operations delivery, ensuring noiseless transition and operations
- Focusing on continuous process improvement to add value to client
- Studying the payment trend and average days to pay customers
- Working with team and getting work done before month end
- Making sure we as a team receive the payments on or before the due date
- Having weekly Collaboration call with the clients on the process
- Making sure customers are provided with proper documents such as statements, invoice copies so that they have sufficient time to review and make the payments
- Track, Monitor and ensure to update the DTPs when required
- Scheduling the team meetings on weekly basis and sending MOM to the team and management.
Education
Bachelor of Commerce - Accounting And Finance
Bangalore University
Bengaluru, India 06.2012 - 06.2015
Skills
People Management
Operations Management
Cash Handling
Team Supervision
Documentation And Reporting
Employee Performance Evaluations
Rewards Recognitions
- Received "Performance Excellence Award"
- Received "Numero Uno Award"
- Received "Best Team lead" Award for 2024 QA
Educational Profile
B.Com - Bangalore University
Disclaimer
I hereby declared that above statement made in this resume are true to the best of my knowledge and belief.