Sunita Kumari
COORDINATOR
Patna,BR
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Manager
The Vedica Scholars Programme for Women
New Delhi
08.2021 - Current
- Assisted in preparing financial reports and budgets for management review.
- Coordinated monthly forecasting processes to ensure accurate financial projections.
- Analyzed expense reports to identify trends and recommend cost-saving measures.
- Supported audit processes by gathering documentation and responding to inquiries.
- Collaborated with teams to streamline financial operations and improve efficiency.
- Maintained financial databases, ensuring data integrity and accessibility for stakeholders.
- Reviewed invoices for accuracy prior to payment processing.
- Identified opportunities for process automation through the use of technology.
- Ensured timely filing of tax returns for the company as per statutory requirements.
- Maintained up-to-date records of all financial transactions within the organization.
- Monitored and reviewed financial transactions in compliance with company policies and regulations.
- Analyzed existing accounting systems, procedures and controls to identify areas of improvement.
- Advised senior management on effective approaches to managing finances.
- Prepared financial reports and statements on a monthly basis.
- Prepared balance sheets, income statements, profit and loss statements and other documents related to finance activities.
- Coordinated with external auditors during year end audits ensuring accurate reporting of data.
- Assisted the Manager in developing annual budget plans for the organization.
- Performed reconciliation of accounts receivable, accounts payable and general ledger accounts on a regular basis.
- Managed cash flow by monitoring payments received and due dates.
- Collaborated with colleagues from different departments in order to provide solutions that meet their needs.
- Calculated and prepared checks for utilities, taxes, and other payments.
- Analyzed actual financial results vs budget to prepare variance reporting to functional groups.
- Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
- Invested funds and recommended appropriate dividend issuances based on historical dividend patterns and expected cash flows.
Customer Service Associate
IBA Craft Pvt Ltd
New Delhi
09.2016 - 03.2017
- Assisted customers with product inquiries and order placements.
- Managed inventory levels and restocked shelves as needed.
- Processed customer transactions using point-of-sale systems.
- Resolved customer complaints and provided timely solutions.
- Coordinated with team members to ensure efficient service delivery.
- Conducted regular product audits to ensure quality standards were met.
- Greeted customers and identified their needs.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Resolved customer inquiries in a timely manner.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Provided information about products and services available to customers.
- Escalated unresolved customer issues to the appropriate department or manager for resolution.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Updated databases with new and modified customer data.
Education
Bachelor of Arts - Accounting And Finance
Delhi University
New Delhi03-2018
Skills
- Team collaboration
- Audit coordination
- Problem solving
- Attention to detail
- Time management
- Strategic planning
- Effective communication
- Budget preparation
Certification
- Diplo in Office Management
Languages
Hindi
First Language
English
Beginner
A1
Nepali
Beginner
A1
Timeline
Assistant Manager
The Vedica Scholars Programme for Women
08.2021 - Current
Customer Service Associate
IBA Craft Pvt Ltd
09.2016 - 03.2017
Bachelor of Arts - Accounting And Finance
Delhi University
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