Pulkit Tandon
Summary
Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
4
4
years of professional experience
Work History
Process Delivery Analyst
Accenture
03.2023 - Current
- Creating Monthly and weekly Compliance Report file Report
- Working on TNA (Training need analyst) reports
- Managing end to end training requirements and induction requirements across all entities
- Managing larger amount of data of training globally
- Hosting technology training as per the management training requirements
- Delivery Plans for the cost-effective training
- Hosting the sessions on ground to deliver an experience to make sure all the training of all domain goes well
- Client handling and servicing
- Creating project related reports, analyst, compliance reports, dashboards
- Stakeholder management
- Working with internal and international customers & clients over emails and chats to meet process requirements
- Coordination with facility partner for facility booking for bulk schedules
- Auditing of the virtual trainings and checking for the various checklist points
- Creating project related reports, analyst, compliance reports, dashboards
- Managing the inperson sessions vender booking and Admin related works to make sure the session goes well
- Handling Delhi, Indore and Jaipur office Inperson and virtual session
- Sharing feedback reports with clients, faculty and vendors
- Working on software LMS ( Learning management system).
Senior Client coordinator
NIIT LTD
10.2020 - 03.2023
- Creating Instructor and Facility compliance Report and TQM (Training Quality Master) file Report
- Working with international customers & clients (EMEA Region) over emails and chats to meet process requirements
- Coordination with facility partner for facility booking for bulk schedules
- Creating Revenue Report
- Order creation for the session in LMS tool
- Managing details in SFDC tool
- Creating various Reports from LMS and getting them imported to SFDC
- Class creation on LMS tool
- Handling clients queries
- Order creation through Purchase order and training unit
- Ordering Hardcopies for Delegates and instructors
- Allocation confirmation to Instructors
- Creating Various Reports from LMS
- Sharing SIS (Sign in Sheet) with the instructors
- Auditing of the virtual trainings and checking for the various checklist points
- Case Management on SFDC
- Training Management on SFDC and Providing training to the new hires to adapt best practice
- Other Pre-admin activities
- Process – Redhat (EMEA Region) Designation - Training coordinator
- Creating Instructor and Facility compliance Report and TQM (Training Quality Master) file Report
- Working with international customers & clients (EMEA Region) over emails and chats to meet process requirements
- Creating Revenue Report
- Creating various Reports from LMS and getting them imported to SFDC
- Ordering Hardcopies for Delegates and instructors
- Allocation confirmation to Instructors
- Creating Various Reports from LMS
- Sharing SIS (Sign in Sheet) with the instructors
- Auditing of the virtual trainings and checking for the various checklist points
- Case Management on SFDC
- Training Management on SFDC and Providing training to the new hires to adapt best practice
- Other Pre-admin activities
- Process – Redhat (North America Region)
Associate Training coordinator
- Allocation confirmation to Instructors
- Creating TQM (Training Quality Master) file Report
- Creating Instructor Schedule
- Working with international customers & clients (NAM region) over emails and chats for resolving some queries and to meet process requirements
- Auditing of the virtual trainings and checking for the various checklist points
- Case Management on SFDC
- Updating Smartsheet on daily basis
- Survey Report sending to Instructors.
Education
PGDBM (Post Graduate Diploma - Business Management
Narsee Monjee Institute of Management Studies
2023
Bachelor of Business Administration (BBA) -
Fairfield Institute of Management and Technology, Guru Gobind Singh Indraprastha University
2020
Skills
- MS-Word
- Advance MS-Excel, MS-Power Point
- Excel VBA ( Visual basics of application)
- Google Doc
- DST ( Delivery Scheduling Tools)
- Power Bi
- Salesforce
- Smart Sheet
- Learning Management System (LMS)
- Training Tools
- Project Support
Interests
EXTRA CURRICULUM ACTIVITIES
, State level powerlifterpowerlifter and MMA fighter
Active participation and prize achievement in various sports during school and college
Organize many trips and functions in colleges
Languages
Additional Information
- AWARDS , Team of the Quarter Award by NIIT for Q3-FY2021. Received many times On the Spot e-WOW Card. Star of the Month Award by NIIT for August 2021. Star of the Month Award by NIIT for April 2022.
Timeline
Process Delivery Analyst
Accenture
03.2023 - Current
Senior Client coordinator
NIIT LTD
10.2020 - 03.2023
Associate Training coordinator
PGDBM (Post Graduate Diploma - Business Management
Narsee Monjee Institute of Management Studies
Bachelor of Business Administration (BBA) -
Fairfield Institute of Management and Technology, Guru Gobind Singh Indraprastha University
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