PROBHAT SWARNAKAR
Kolkata
Summary
Over 7 years of experience in administratively overseeing client- and customer-focused office operations. Able to work together with internal team members and stakeholders to assist with daily administrative and operational tasks. HR experience and advanced knowledge of employment law, compensation, recruitment, and employee relations. Engages with HR service providers and suppliers on HR systems, payroll, insurance, and training and development to promote high performing organizations with efficient operating systems, professional and skilled staff, and sound financial resources. Maintains strong stakeholder focus and a service-oriented attitude with excellent organization and interpersonal skills to excel in a multi-cultural environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
HR Operations and Compliance
C-Quel Management Services Pvt Ltd
02.2022 - Current
- Preparing Challans, submitting returns, responding to employee inquiries and concerns, and handling and resolving claims in compliance with Indian government regulations are all part of managing and processing client employee benefits (such as P.Tax, ESIC, Gratuity, Superannuation Fund, and Provident Fund)
- Meetings with the client are required in order to discuss significant issues for their benefit
- Data management and analytics are performed daily, and important reports are generated in response to customer needs
- Managing a government inspection for a customer
- Compliance audits and compliance register preparation are also carried out to ensure that the client company conforms to the most recent criteria established by the Ministry of Labour and Employment.
Office Administrative
MRT Signals Limited
07.2019 - 02.2022
- Coordinating daily tasks and operations in the office to ensure productivity and adherence to corporate regulations
- To guarantee performance, schedule meetings, manage administrative staff, and assign tasks to different people
- Keeping track of office supplies and placing orders as needed, delivering effective and efficient high-level executive support, which includes job prioritization, diary management, and communication during meetings, document preparation, quality control, and governance.
Back Office Incharge
Dewars Garage Ltd
11.2017 - 05.2019
- Handling registration paperwork for new automobiles, Managing the back office staff, creating customer Maruti loyalty programs, managing data, and producing reports
- Coordinating via mail with clients
- Ensuring clients receive their new cars in a smooth manner.
Customer Relationship Executive
Pinnacle Honda Pvt Ltd
07.2016 - 11.2017
- Offering services and providing phone support to clients
- Sending out reminders when services are required and making an effort to visit unhappy customers at home
- Keeping up a customer database
- Coordinating with the entire team and resolving work-related concerns.
Education
MBA - HRM
NMIMS
Mumbai, India12.2024
Bachelor of Commerce - Accounting And Finance
Prafulla Chandra College (South City)
Kolkata, India01.2020
12th Standard -
Hirendra Leela Patranavis School
Kolkata, India01.2016
10th Standard -
Hirendra Leela Patranavis School
Kolkata, India01.2014
Skills
- Witten and Verbal Communication
- Leadership
- Time Management
- Microsoft Office
- Leadership Training and Development
- Staff Supervision
- Analytical Skills
- Human Resource Management Software HRMS
- Regulatory Compliance
- HR analytics
- Decision-Making
- Teamwork and Collaboration
- Human Resources Operations
- Operations Management
- Human Resources Management
Certification
Diploma in Data Analytics, C-Cube Computer Training Centre,
Pursuing, 2024
Certified in Advance Excel, Future Infotech, May 2021
Customer Account Manager Seminar, Honda Motor Company
09/2017 – 09/2017
Interests
Hobbies: , Singing, Art and Crafts, Playing Badminton, Dancing.
Languages
Accomplishments
Diploma in Data Analytics, C-Cube Computer Training Centre
Pursuing, 2024
•IIT, Bombay
•NASSCOM Future Skill
•NBSE
• Microsoft Global Certification
Advance Excel, Google Sheets, Future Infotech
2021 May - Present
Customer Account Manager Seminar, Honda Motor Company
09/2017 – 09/2017
Additional Information
Father’s Name: Jaydev Swarnakar
Mothers Name: Rupa Swarnakar
D.O.B: 24 September 1997
Gender: Male
Marital Status: Single
Nationality: Indian
State: West Bengal
City: Kolkata
Religion: Hindu
Language Abilities: English, Hindi and Bengali
Hobbies: Singing, Art and Crafts, Playing Badminton, Dancing.
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Bengali
Bilingual or Proficient (C2)
Timeline
HR Operations and Compliance
C-Quel Management Services Pvt Ltd
02.2022 - Current
Office Administrative
MRT Signals Limited
07.2019 - 02.2022
Back Office Incharge
Dewars Garage Ltd
11.2017 - 05.2019
Customer Relationship Executive
Pinnacle Honda Pvt Ltd
07.2016 - 11.2017
MBA - HRM
NMIMS
Bachelor of Commerce - Accounting And Finance
Prafulla Chandra College (South City)
12th Standard -
Hirendra Leela Patranavis School
10th Standard -
Hirendra Leela Patranavis School
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