Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yogesh Sharma

Team Leader
Bhilad,Gujarat

Summary

Currently Working with Measureone Solution LLP as Team Leader Operation. A competent professional with qualitative experience in US Academic Data Research, Bankruptcy, Insurance and Mortgage Domain An effective communicator with strong analytical, interpersonal, and problem-solving skills. Ability to take ownership and Expertise in setting up new process. Expertise in Web-research and collecting Data. Passionate about learning new things and implementing them in working.

Overview

8
8
years of professional experience

Work History

Team Leader

Measureone Solution Pvt Ltd
Ahmedabad, Gujarat
06.2021 - Current
  • Monitoring SOP are followed and SLA are met.
  • Coordinating with Product Team for the smooth transition of new product feature and process.
  • Managing training calendar and Identifying training requirement.
  • Preparing Process SOP
  • Forecasting Manhours requires for various process.
  • RCA of User and sharing finding to improve user experience and adding product feature.

Process Expert

Measureone Solution Pvt Ltd
Ahmedabad, Gujarat
06.2018 - 06.2021
  • Implementing new process and web-research.
  • Preparing Internal and Client Reports.
  • Leading team to deliver Academic Score to Clients.
  • Reviewing and Validating Parser output for correct mapping of Data.
  • Providing Basic and Process Knowledge to Team.
  • Rolling out Process updates and conducting training if needed.
  • Work Allocation
  • Conducting Quality Calibration Call and identifying process knowledge gap.
  • Preparing and Maintaining Training Calendar.
  • Preparing Billing Data.

Sr. Associate

Tata Consultancy Services
08.2013 - 01.2018
  • A competent professional with qualitative experience in US Academic Data Research, Bankruptcy, Insurance and Mortgage Domain.
  • Providing Process Training.
  • Worked at 3 pilot project and help to manage process target with quality.

Education

Bachelor’s Degree - Management

Yogesh Jagpal Sharma

Skills

    Analyzing

Daily workflow improvement

Planning and Coordination

Training and Development

Timeline

Team Leader

Measureone Solution Pvt Ltd
06.2021 - Current

Process Expert

Measureone Solution Pvt Ltd
06.2018 - 06.2021

Sr. Associate

Tata Consultancy Services
08.2013 - 01.2018

Bachelor’s Degree - Management

Yogesh Jagpal Sharma
Yogesh SharmaTeam Leader