Summary
Overview
Work History
Education
Skills
Executiveskills
Personal Information
Languages
Timeline
Generic

Keshava Murthy V

Hyderabad

Summary

Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Overview

13
13
years of professional experience

Work History

Store Manager

SIMPLI NAMDHARI’S SUPER MARKE
Hyderabad
01.2023 - Current
  • Roles and Responsibilities
  • Conducted regular staff meetings to communicate company goals, address concerns, and provide ongoing training to enhance performance.
  • Implemented effective sales strategies that resulted in a [percentage]% increase in monthly sales within [timeframe].
  • Analyzed sales data and customer feedback to identify trends and opportunities, adjusting merchandise selection and pricing accordingly to maximize revenue.
  • Ensured exceptional customer service standards were maintained at all times, resulting in consistently high customer satisfaction scores.
  • Implemented customer feedback systems and promptly addressed any issues or complaints to ensure positive customer experiences.
  • Inventory Management:
  • Developed and implemented inventory management procedures to optimize stock levels, minimize shrinkage, and reduce costs.
  • Conducted regular inventory audits to ensure accuracy and compliance with company policies and procedures.
  • Budgeting and Cost Control:
  • Managed store budgets effectively, consistently meeting or exceeding revenue and expense targets.
  • Identified cost-saving opportunities and implemented measures to control expenses without compromising quality or service.
  • Merchandising and Visual Presentation:
  • Ensured compliance with all company policies, procedures, and regulatory requirements, including health and safety standards.
  • Conducted regular safety inspections and training sessions to promote a safe working environment for employees and customers.
  • Performance Evaluation and Reporting:
  • Conducted regular performance evaluations for staff members, providing constructive feedback and identifying opportunities for growth and development.
  • Prepared and presented reports on key performance metrics, such as sales trends, inventory turnover, and staffing efficiency, to senior management.

ASSISTANT STORE MANAGER

RATANADEEP SUPER MARKET
Bangalore
01.2021 - 01.2023
  • Roles and Responsibilities
  • Overseeing salespeople, cashiers, shelf stockers, and other employees.
  • Monitoring shelf stocks and product displays, and the general appearance of the store.
  • Inventory management! Overseeing pricing and stock control, preparing promotional materials, and displays.
  • Conduct regular audits of the store's physical and practical condition to ensure quality.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Developed an effective system for tracking inventory levels, ensuring stock is available when needed.

SUPERVISOR

RELIANCE
Bangalore
01.2018 - 01.2020
  • Roles and Responsibilities
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.

SUPERVISOR

NILGIRIS SUPERMARKET
Bangalore
01.2015 - 01.2018
  • Roles and Responsibilities
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Created new strategies for improving customer service standards within the organization.

FIELD EXECUTIVE

AXIS BANK
Bangalore
01.2012 - 01.2015
  • Roles and Responsibilities
  • Meeting with clients virtually or during sales visits.
  • Demonstrating and presenting products.
  • Establishing a new business.
  • Maintaining accurate records.
  • Attending trade exhibitions, conferences, and meetings.
  • Reviewing sales performance.
  • Negotiating contracts and packages.
  • Working towards monthly or annual targets.

Education

Bachelor’s Degree in Commerce -

Indian Virtual university peace and education
01.2012

PUC -

Indian council professional education mission
01.2009

SSLC -

BEL High School
01.2007

Skills

  • People Management
  • Employee Training
  • Retail Inventory Management
  • Store operations oversight
  • Risk Management
  • Loss Prevention
  • Operations Management
  • Promotional planning
  • Shift Scheduling
  • Supply Ordering
  • ime Management
  • Effective Decision-Making skills
  • Task Initiation
  • Conflict Resolution
  • Flexibility
  • Operating Systems

Executiveskills

  • People Management: Ability to manage human resources optimally by applying required motivational practices and strategies.
  • Patient Listening & Convincing skills: Possess great listening, convincing and negotiating skills.
  • Time Management: The ability to estimate how much time I have, how to allocate it, and how to complete the given tasks within the time limit.
  • Effective Decision-Making skills: The ability to select the best alternative by matching both top management requirements and low-level employees’ needs.
  • Task Initiation: The ability to begin a task or activity and to independently generate ideas, responses, or problem-solving strategies.
  • Emotional Control: The ability to manage emotions to achieve goals, complete tasks, or control and direct behavior.
  • Conflict Resolution: The ability to listen carefully and resolve the conflicts which arises among employees.
  • Flexibility: Ability to work successfully in any environment with competing priorities.

Personal Information

  • Date of Birth: 10/04/92
  • Gender: Male
  • Nationality: Indian

Languages

  • English
  • Hindi
  • Kannada
  • Telegu
  • Tamil

Timeline

Store Manager

SIMPLI NAMDHARI’S SUPER MARKE
01.2023 - Current

ASSISTANT STORE MANAGER

RATANADEEP SUPER MARKET
01.2021 - 01.2023

SUPERVISOR

RELIANCE
01.2018 - 01.2020

SUPERVISOR

NILGIRIS SUPERMARKET
01.2015 - 01.2018

FIELD EXECUTIVE

AXIS BANK
01.2012 - 01.2015

Bachelor’s Degree in Commerce -

Indian Virtual university peace and education

PUC -

Indian council professional education mission

SSLC -

BEL High School
Keshava Murthy V