Abhijith Ravindra

Amazon.com, Inc. is an American multinational technology company focusing on e-commerce, cloud computing, digital streaming, and artificial intelligence.

*Spearheaded 24x7 operations Pilot to improve Site capacity (with SD norms)- 9.3% increase in capacity achieved- Network rollout in Q3 2022.
*Lead the ramp up to Non-COVID TPH (~12.5% increase) reducing Building VCPU by 8% over 3 weeks.

*Owned a RLT project impacting a critical customer promise metric- achieved 5.3 bps/ 9.4 bps and 4.4 bps/ 5.8 bps for Premium and Standard orders respectively.
*Built a mechanism to enhance shipping container recirculation from Prime Now sites- % re-use was increased from 43% to 98% in 4 weeks.

Lead a team of 17 Process Assistants and 600+ Associates in India's largest Fulfillment Center, driving continuous improvement in Safety, Quality and Productivity
*Initiated, managed and concluded a box deviation reduction program- Reduced defects from 4.5k to 2.2k DPMO in the span of 8 weeks.
*Drove a Kaizen to improve Secured Delivery of packages with constrained bandwidth - customer query resolution enhanced by ~8% ( BAU) and 12-13% (Peak).
*Actively trained 120 Problem Solvers for HYD3 launch - Site achieved OP2 TPH target 3 weeks prior to ramp plan with BIC indirect hours.
*Managed Customer/Vendor facing escalations as Site SME- no escalation crossed a 3 day threshold- ~92% successful resolution.
*Headed Pantry ship capacity ramp up during COVID 1st Wave from 3k/hr to 5.5k/hr- involved training, workstation fungibility and layout changes.
*Improved Pack First Pass Yield by reducing re-work- Saved ~26 working hours/shift and corrugate cost of 0.54MM YOY.

Amazon Fulfillment Center Operations intern - Offered PPO
*Delivered two Peak events as part of Outbound operations team.
In addition, I handled:
*Warehouse Damage reduction: Reduced weekly warehouse damage loss from 11.7lac to 6.8lac over the course of 7 weeks.
*Pick First Pass yield improvement - 35% reduction in defects over the course of 8 weeks.

The TATA Power Company Limited is an Indian electric utility company based in Mumbai, Maharashtra, India and is part of the TATA Group.
*I was involved in a complete and comprehensive literature survey of the solar power sector and industrial visits to the Palaswadi Solar plant and TPSSL, Bangalore manufacturing facility.