Microsoft Office Softwares
Hi, I’m
Shamsheer Khan
Sales Manager
Mumbai
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Service-oriented Sales Manager with more than 7 years of experience developing relationships and partnerships. Strategic and analytical with motivational leadership style and expertise in building new network connections, promoting products and expanding territories.
Overview
7
years of professional experience
5
years of post-secondary education
5
Languages
Work History
Arrow Express BahrainSalmabad
Sale Manager
03.2020 - 02.2022
Job overview
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Targeted and prospected for new business through telemarketing, individual creativity and innovation.
- Interpreted sales and pricing policies to departmental personnel and customers.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Evaluated performance against goals and implemented appropriate development plans.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Promoted continuing education opportunities for sales team to bolster skills and add value to department.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Established and cultivated solid business relationships with new or existing customers.
- Researched competitors' activities and products to uncover new trends
Altisource Business SolutionsNavi Mumbai
Assistant Sales Manager
02.2018 - 02.2020
Job overview
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Researched new products and services to drive revenue and support short- and long-term strategies.
- Coordinated office operations and kept store in compliance with company standards.
- Managed and developed sales team.
- Worked with company's recruiters to attract talented individuals for sales positions.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Drove business growth 25% and leveraged boost to control production costs and increase profit margins.
- Ran weekly inventory reports to verify highest grossing products were properly stocked and readily available.
- Developed monthly team action plans and monitored progress.
- Generated sales report to help upper management make effective decisions and sales plans.
- Trained new associates in successful sales and performance strategies.
- Assisted sales team with completing customer transactions and managing issues.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
Canara HSBC OBC Life InsuranceMumbai
Sales Team Leader
01.2017 - 11.2017
Job overview
- Expanded company customer base and cemented market presence by implementing strategic sales plans.
- Refined team workflows to better capitalize on individual strengths and maximize market share.
- Monitored sales team performance and provided constructive feedback.
- Reported sales data to upper management for review.
- Led sales team to exceed quarterly sales goals.
- Forecasted sales to management and collaborated to build effective sales team.
- Built strong team by recruiting and developing top sales talent.
- Worked closely with high-profile customers needing special assistance to resolve complaints and develop customized solutions meeting unique requirements.
- Led regular team meetings to keep sales personnel motivated with tips, techniques and relevant information.
- Set ambitious sales goals and motivated strong performance to keep team growing effectively.
- Trained, coached and mentored new sales associates for maximum performance.
- Streamlined team sales processes increase productivity and decrease closing time.
- Studied product and local markets to adjust sales pitches and adapt strategies for optimized sales.
- Kept detailed track of sales and customer information in company system.
- Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
Mahavir ElectronicsMumbai
Direct Sales Team Leader
01.2015 - 12.2016
Job overview
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Processed accurate credit, debit, check and cash sales transactions for more than [Number] customer orders per day.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Increased business sales utilizing [Product or Service] knowledge.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items and arranging according to size or color.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Developed strong rapport with customers and created positive impression of business.
- Prioritized helping customers over completing other routine tasks in store.
Education
Alkesh Dinesh Modi InstituteMumbai
Bachelor of Management Studies from Sales And Marketing Education
03.2013 - 03.2016
University Overview
- Elected Captain of Zest Team
- Member of Student Organization Club ADMIS
Aayesha Jr. CollegeMumbai
High School Diploma
03.2011 - 03.2013
Skills
Sales Goals
Software
Advance Excel
MIS
Tally ERP9
Advance Computer Operations
Timeline
Sale Manager
Arrow Express Bahrain
03.2020 - 02.2022
Assistant Sales Manager
Altisource Business Solutions
02.2018 - 02.2020
Sales Team Leader
Canara HSBC OBC Life Insurance
01.2017 - 11.2017
Direct Sales Team Leader
Mahavir Electronics
01.2015 - 12.2016
Alkesh Dinesh Modi Institute
Bachelor of Management Studies from Sales And Marketing Education
03.2013 - 03.2016
Aayesha Jr. College
High School Diploma
03.2011 - 03.2013
Listening to Music, Watching Youtube, Learning new things
Like to listen to music whenever I get free time.
Watching informative Youtube videos to enhance my skills and learn new things.
Keen interest in watching Tech videos.
Listening to Music, Watching Youtube, Learning new things
Like to listen to music whenever I get free time.
Watching informative Youtube videos to enhance my skills and learn new things.
Keen interest in watching Tech videos.
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