MARIADAS JOSEPH
General Manager Operations
Kochi
Summary
To be part of an organization, which stimulates growth, encourages creative and innovative thinking, provide adequate opportunities and challenging work environment. Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Accomplished General Manager possessing multifaceted experience and success re-energizing and restructuring organizations, developing strategic initiatives and capturing emerging business opportunities. Results-oriented, decisive leader adept at forging lucrative relationships with key partners, vendors and clients. Recognized for turning around struggling company operations to achieve sustained growth.
Overview
21
21
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Market coordinator & production executive
Razzmatazz Ventures Pvt. Ltd
01.2001 - 04.2002
- Supervised marketing and planning activities to exceed [Type] segment sales and margin goals.
- Recruited and hired experienced contractors to complete projects on time and within budget requirements.
- Mentored local personnel on best practices and protocols to maximize productivity.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
Service Manager & Marketing Coordinator
Razzmatazz Ventures Pvt. Ltd
01.2002 - 09.2005
- Event Marketing, Managing promotion activities & other activities for the client companies.
Customer Service Officer
Ge Money
Leeds
04.2006 - 09.2008
- Managed payments, updated account balances and discussed subsequent payments with customers to keep accounts on track.
Event Manager
1SW Bradford
Bradford
10.2008 - 11.2010
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures.
- Negotiated with vendors to achieve most favorable terms.
- Solicited feedback from clients to assess event success and uncover opportunities for improvement.
General Manager Events
Razzmatazz Ventures PVT LTd
kochi
12.2010 - 10.2016
- Maintained energy and enthusiasm in fast-paced environment.
- Identified issues, analyzed information and provided solutions to problems.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Increased customer satisfaction by resolving issues.
- Managed Corporate events and stage shows.
- Wedding planner for major weddings
General Manager of Operations
Buddha24
kochi
11.2015 - 12.2019
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
General Manager of Operations
Iron Butterfly24
kochi
01.2021 - Current
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Prepared annual budgets with controls to prevent overages.
- Mind Body Trainer
- Trained, coached and mentored staff to support smooth adoption of Mind Body Program
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Formulated processes to reduce downtime and financial loss.
- Introduced new methods, practices and systems to reduce turnaround time.
- Developed systems to track and log work issues.
- Identified and resolved unauthorized, unsafe or ineffective practices.
Education
MA - INTERNATIONAL BUSINESS MANAGEMENT, Management Includes International Business, Marketing & Human Resource
BRADFORD COLLEGE under LEEDS METROPOLITAN
BSc - Computer Science
RVS College under Bharatiyar University
01.2000 - 01.2003
Skills
COMPUTER PROFICIENCYC- Programming, Oracle, UNIX, C, C, Java
Operating System - Windows
Packages Known - MS Office
Technical proficiency: broadband technical procedures,networkingAdditional Information
- Company: GE MONEY , Worked as FLA in collections from jan2007 to may 2008.
Travelling
Love to travel to new destinations to learn the culture and explore.Driving is one of ma passion.
Timeline
General Manager of Operations
Iron Butterfly24
01.2021 - Current
General Manager of Operations
Buddha24
11.2015 - 12.2019
General Manager Events
Razzmatazz Ventures PVT LTd
12.2010 - 10.2016
Event Manager
1SW Bradford
10.2008 - 11.2010
Customer Service Officer
Ge Money
04.2006 - 09.2008
Service Manager & Marketing Coordinator
Razzmatazz Ventures Pvt. Ltd
01.2002 - 09.2005
Market coordinator & production executive
Razzmatazz Ventures Pvt. Ltd
01.2001 - 04.2002
BSc - Computer Science
RVS College under Bharatiyar University
01.2000 - 01.2003
MA - INTERNATIONAL BUSINESS MANAGEMENT, Management Includes International Business, Marketing & Human Resource
BRADFORD COLLEGE under LEEDS METROPOLITAN