Summary
Overview
Work History
Education
Skills
Timeline
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Shan Muhamad

Shan Muhamad

Sales Executive
Orai

Summary

Dynamic Sales Associate with a proven track record at Oppo Mobiles, excelling in product sales and customer service. Consistently achieved sales targets through effective relationship building and problem-solving skills. Recognized for enhancing customer satisfaction and loyalty by delivering exceptional service and utilizing keen needs assessment techniques.

Overview

5
5
years of professional experience
1
1
Language

Work History

Sales Associate

Oppo Mobiles
02.2019 - 03.2024
  • Built relationships with customers to encourage repeat business.
  • Solved customer challenges by offering relevant products and services.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

Bachelor of Arts -

Bundelkhand University
Orai
03-2014

Skills

Product sales

Customer service

Sales development

Customer needs assessment

Listening skills

Inventory control

Time management

Teamwork and collaboration

Payment processing

Multi-tasking strength

Business development

Problem-solving

Order processing

Problem-solving skills

Relationship building

Client service

Timeline

Sales Associate

Oppo Mobiles
02.2019 - 03.2024

Bachelor of Arts -

Bundelkhand University
Shan MuhamadSales Executive