Ranjith Kumar PK
Summary
Dynamic HR Executive with a proven track record at Accenture Pvt Ltd, showcasing expertise in technology recruitment and Oracle-based ERP applications. Excelled in enhancing customer relationships through effective communication, streamlining HR processes, and achieving a significant improvement in recruitment quality. Skilled in time management and advanced Excel, adept at driving operational efficiency and employee satisfaction.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Relationship officer
Unicorn Commercial Brokers
02.2023 - Current
- Front – line sales position in credit card sales team of Mashreq Bank
- Prospecting of new Customers through existing leads, cold calling, and maximize lead generation
- Consolidating team performance and sending report to the manager
HR Administrator
Inducto Metallurgy co.
Coimbatore
02.2017 - 12.2022
- Payroll Management
- Statutory Compliances follow up
- Maintaining database for live and resigned employees
- Ensuring compliance of all HR policies and procedures
- Monthly Transporter Performance report to Management
- Ensuring 100% accuracy and keeping the systems updates current
HR Coordinator
Al Zahra Hospital
Sharjah
06.2013 - 02.2016
- Company Overview: Al Zahra Medical Centre
- Planning Human resource requirements in consultation with head of different functional & operational areas
- Handle full Recruitment Cycle - to source, identify and select suitable candidates through CV Database, Jobs fairs, employee referral & agencies etc
- To prepare and coordinate and conduct interviews (personal or Skype)
- To prepare Job offers and Employment Contracts of the selected candidates as per Hospital policy
- Make sure credentialing and privileging done on time for doctors
- Al Zahra Medical Centre
HR Executive
Accenture Pvt Ltd
03.2012 - 02.2013
- Assigned to handle the Recruitment which includes the Sourcing; screening of profiles and coordinating for selection process
- Interviewing candidates on preliminary basis on the phone to assess their communication skills, interest level and suitability to the current requirement, there upon calling them for a personal round of interview
- Managing the post-selection activities such as generation of offer/ appointment letter, for new joiners, induction
- Ensuring recruitment as per the process
- Updating Employee Master Details regarding new hires/resignation/transfers/revision etc
- Leave and Attendance Management
- Supporting the process of probation and confirmation
- Compilation of inputs for payroll such as attendance, deduction, leaves & over time statements to payroll department
HR Executive
ERMG Consultant Pvt Ltd
Bangalore
10.2010 - 02.2012
- Company Overview: ERMG a leading professional Executive Search and Management Consultancy Group in Bangalore, India
- Experience in technology recruitment
- Having Strong experience in product recruitment
- Using different social networking sites for sourcing profiles like LinkedIn, Face book
- Sourcing→Calling→Scheduling→Following up→interacting with Clients -> Joining formalities
- Understanding the Client needs and satisfying them
- Believe in quality than quantity of profiles
- Focusing on billing
- ERMG a leading professional Executive Search and Management Consultancy Group in Bangalore, India
Customer Service Executive
AIRCEL LIMITED
Coimbatore
12.2006 - 05.2008
- Inbound executive, corporate support, and call center team.
- Handling escalations and resolving customer queries online.
- Providing effective on-call resolutions to all the key accounts.
- To liaise with other Customer Care departments to ensure coordination for all products and projects.
- To provide operational support to relevant internal departments for the implementation of new products, processes, and services.
- Complaints escalated to the Help Desk Team to ensure complaints have been handled appropriately, and to identify areas for improvement in our team in order to reduce the number of complaints that require escalation.
- To constantly seek to identify new or improved ways of working and enhancement of call center operations.
- Ensures the delivery of customer care services to agreed standards, and provides inputs to corporate to optimize the business processes.
Education
MBA - Human Resources & Marketing
Anna University
Coimbatore05-2010
Bachelor of Science - Electronics
RVS College of Arts And Science
Coimbatore05-2006
Skills
- Excellent communication skills
- Time management
- Conduct interviews
- Oracle-based ERP application
- Advanced Excel
- Completed CPC training
- Customer relationships
- Effective customer communication
Languages
Malayalam
First Language
English
Proficient (C2)
C2
Tamil
Proficient (C2)
C2
Hindi
Elementary (A2)
A2
Certification
- UAE Driving License:586400
References
References available upon request.
Timeline
Relationship officer
Unicorn Commercial Brokers
02.2023 - Current
HR Administrator
Inducto Metallurgy co.
02.2017 - 12.2022
HR Coordinator
Al Zahra Hospital
06.2013 - 02.2016
HR Executive
Accenture Pvt Ltd
03.2012 - 02.2013
HR Executive
ERMG Consultant Pvt Ltd
10.2010 - 02.2012
Customer Service Executive
AIRCEL LIMITED
12.2006 - 05.2008
MBA - Human Resources & Marketing
Anna University
Bachelor of Science - Electronics
RVS College of Arts And Science
Similar Profiles
ZEBA ASAD RIZVIZEBA ASAD RIZVI
Relationship officer at Unicorn Commercial Brokers ( Mashreq Bank)Relationship officer at Unicorn Commercial Brokers ( Mashreq Bank)
Sangeethaa DhandapaniSangeethaa Dhandapani
Senior Human Resources Executive at Unicorn Commercial BrokersSenior Human Resources Executive at Unicorn Commercial Brokers
TAMILSELVI DNTAMILSELVI DN
Compliance Officer at Unicorn Commercial BrokersCompliance Officer at Unicorn Commercial Brokers