Seeking a career in a growth oriented environment which provides me the learning opportunities for making positive contribution to the company's progress.
Overview
13
13
years of professional experience
Work History
Hardware & Maintenance Mechanic
Neeraj Trader's
Bathinda, Punjab
09.2010 - 01.2014
Field Engineer
Progressive Infotech (P) Ltd.
Bathinda
02.2014 - 01.2021
Field Engineer
Sysnet Global Infotech Pvt Ltd
Bathinda
02.2021 - 12.2021
IT Manager
Stella Hotel
Bathinda
01.2022 - 07.2023
Field Engineer
Bhart It Services Ltd
Bathinda
08.2023 - 01.2024
Education
10th -
01.2007
10+2 -
01.2009
B.A. -
01.2013
PGDCA -
Languages
Hindi
English
Punjabi
Fathername
Sh. Dharmpal
Maritalstatus
Married
Contactno
+91 99888-76983
+91 70154-16654
Emailid
virender0076@gmail.com
Technicalskill
Hardware & Networking
All types systems & laptop Repairing
Printer Repairing (All Types)
All types Trouble Shooting
All types CCTV Trouble Shooting
Personal Information
Hobbies: To get the knowledge from anywhere, Interested in repairing Computers, Maintains Internet LAN, WAN, SWITCH
Date of Birth: 09/15/91
Gender: Male
Nationality: Indian
Disclaimer
I declare that the above information is true to the best of my knowledge.
Hardware Technician II Maintenance Mechanic at Logistic Service InternationalHardware Technician II Maintenance Mechanic at Logistic Service International
<ul>
<li>Operations Management Responsibilities:</li>
<li>Supervised a cross-functional team of over 40, including field technicians, logistics personnel, and customer service agents.</li>
<li>Developed and implemented SOPs that improved field installation efficiency by 30%.</li>
<li>Managed nationwide GPS device deployments for fleet clients, coordinating logistics, and resource allocation.</li>
<li>Maintained service-level agreements (SLAs) with clients, ensuring a 95%+ client satisfaction rate.</li>
<li>Monitored and managed the inventory of GPS tracking devices and installation equipment.</li>
<li>Generated and presented monthly operational performance reports to executive leadership.</li>
<li>IT Management Responsibilities:</li>
<li>Led the administration and technical maintenance of the Nsoroma GPS tracking platform (web and mobile).</li>
<li>Oversaw server infrastructure, software updates, and data security across internal systems.</li>
<li>Integrated third-party APIs into the company’s GPS platform for enhanced client reporting.</li>
<li>Provided tier-2 technical support for software and hardware issues, reducing resolution time by 40%.</li>
<li>Implemented cybersecurity protocols and backup solutions to secure client data.</li>
<li>Researched and deployed new GPS hardware models, reducing device failure rates by 25%.</li>
</ul> at NSOROMA GPS LTD<ul>
<li>Operations Management Responsibilities:</li>
<li>Supervised a cross-functional team of over 40, including field technicians, logistics personnel, and customer service agents.</li>
<li>Developed and implemented SOPs that improved field installation efficiency by 30%.</li>
<li>Managed nationwide GPS device deployments for fleet clients, coordinating logistics, and resource allocation.</li>
<li>Maintained service-level agreements (SLAs) with clients, ensuring a 95%+ client satisfaction rate.</li>
<li>Monitored and managed the inventory of GPS tracking devices and installation equipment.</li>
<li>Generated and presented monthly operational performance reports to executive leadership.</li>
<li>IT Management Responsibilities:</li>
<li>Led the administration and technical maintenance of the Nsoroma GPS tracking platform (web and mobile).</li>
<li>Oversaw server infrastructure, software updates, and data security across internal systems.</li>
<li>Integrated third-party APIs into the company’s GPS platform for enhanced client reporting.</li>
<li>Provided tier-2 technical support for software and hardware issues, reducing resolution time by 40%.</li>
<li>Implemented cybersecurity protocols and backup solutions to secure client data.</li>
<li>Researched and deployed new GPS hardware models, reducing device failure rates by 25%.</li>
</ul> at NSOROMA GPS LTD
F-119 Maintenance Manager/CIPT Lead – FAN and External Hardware at Pratt and WhitneyF-119 Maintenance Manager/CIPT Lead – FAN and External Hardware at Pratt and Whitney