Paulraj Vishnu

• Consistently identified and qualified high-potential leads.
• Executed strategic cold calling and email campaigns.
  Developed and implemented innovative prospecting techniques.
• Meticulously updated and managed CRM data.
• Constructed and maintained a robust sales pipeline.
• Implemented a systematic follow-up process.
• Conducted comprehensive market analysis, identifying emerging trends and potential opportunities.
• Efficiently managed and grew assigned territory.

• Conduct product demonstrations and presentations to showcase the features, benefits, and value proposition of the SaaS solution to prospective customers.
• Understand customer needs, pain points, and business objectives to tailor solutions that address their specific requirements.
• Build and maintain strong relationships with key stakeholders, decision-makers, and influencers within target accounts.

• Sourced new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
• Researched accounts, identify key players and generate interest
• Performed effective online demos to prospects
• Closed sales and achieve monthly/quarterly quotas
• Build, develop and manage my sales pipeline
• Established long-term relationships with clients to build trust and maintain high levels of client satisfaction
• Committed to continuous improvement and constant learning.
• Coordinated with internal teams like Pre-sales, Channel Partners, CSMs, Product developers and Support to win and onboard client.
• Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms

Achievements :
Feb 2023 -> 118%
May 2023 -> 112%

• Auditing chats and Monitoring calls handled by associates.
• Offering constructive feedbacks in order to improve performance and attain KPI.
• Train bottom Quartile/ Transition agents and help them excel in their performance and customer satisfaction.
• Offer assistance for associates to convert prospect.

• Probe prospects, building good rapport and converting them.
• Upselling products to both new and existing prospects.
• Performing studies and evaluations for start ups on their operations from commercial point of view.