Ruka Linville
Bloomington
Summary
Dynamic Store Manager with a proven track record in enhancing customer satisfaction through effective team leadership and operational efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Store Manager
DLV Inc.
09.2021 - 05.2026
- Supervised daily store operations to ensure optimal performance and customer satisfaction.
- Trained and mentored staff on product knowledge and sales techniques to enhance team effectiveness.
- Implemented inventory management systems, reducing stock discrepancies and improving accuracy.
- Analyzed sales data to identify trends, adjusting merchandising strategies to maximize revenue opportunities.
Crew Member
Five Guys
11.2020 - 08.2021
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and loyalty.
- Operated kitchen equipment efficiently, adhering to safety and sanitation standards.
- Prepared and assembled food items according to established recipes and quality standards.
- Maintained inventory levels, restocking supplies to support uninterrupted service flow.
Library Assistant
IU RPS Libraries
08.2019 - 05.2020
- Assisted patrons in locating resources and utilizing library technology effectively.
- Organized and maintained library collections to enhance accessibility and user experience.
- Implemented digital cataloging systems to streamline inventory management processes.
- Collaborated with staff to develop engaging educational programs for diverse audiences.
Crew Member
McDonald's
08.2016 - 05.2019
- Collaborated with team members to streamline operations during peak hours, enhancing efficiency.
- Resolved customer complaints swiftly, fostering a positive dining experience and retention.
- Primarily worked in the Drive-through, but was cross-trained and proficient on all areas.
Education
Associate of Science - Cyber Security And Information Assurance
Ivy Tech Community College of Indiana
Bloomington, IN12-2025
Indiana CORE 40 With Academic Honors -
The Indiana Academy For Science, Mathematics, And Humanities
Muncie, IN05-2019
Skills
- Customer service
- Problem-solving
- Multitasking and organization
- Store operations
Certification
CompTIA A+
CompTIA Network+
CompTIA Security+
Timeline
Store Manager
DLV Inc.
09.2021 - 05.2026
Crew Member
Five Guys
11.2020 - 08.2021
Library Assistant
IU RPS Libraries
08.2019 - 05.2020
Crew Member
McDonald's
08.2016 - 05.2019
Associate of Science - Cyber Security And Information Assurance
Ivy Tech Community College of Indiana
Indiana CORE 40 With Academic Honors -
The Indiana Academy For Science, Mathematics, And Humanities