Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ruka Linville

Bloomington

Summary

Dynamic Store Manager with a proven track record in enhancing customer satisfaction through effective team leadership and operational efficiency.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Store Manager

DLV Inc.
09.2021 - 05.2026
  • Supervised daily store operations to ensure optimal performance and customer satisfaction.
  • Trained and mentored staff on product knowledge and sales techniques to enhance team effectiveness.
  • Implemented inventory management systems, reducing stock discrepancies and improving accuracy.
  • Analyzed sales data to identify trends, adjusting merchandising strategies to maximize revenue opportunities.

Crew Member

Five Guys
11.2020 - 08.2021
  • Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and loyalty.
  • Operated kitchen equipment efficiently, adhering to safety and sanitation standards.
  • Prepared and assembled food items according to established recipes and quality standards.
  • Maintained inventory levels, restocking supplies to support uninterrupted service flow.

Library Assistant

IU RPS Libraries
08.2019 - 05.2020
  • Assisted patrons in locating resources and utilizing library technology effectively.
  • Organized and maintained library collections to enhance accessibility and user experience.
  • Implemented digital cataloging systems to streamline inventory management processes.
  • Collaborated with staff to develop engaging educational programs for diverse audiences.

Crew Member

McDonald's
08.2016 - 05.2019
  • Collaborated with team members to streamline operations during peak hours, enhancing efficiency.
  • Resolved customer complaints swiftly, fostering a positive dining experience and retention.
  • Primarily worked in the Drive-through, but was cross-trained and proficient on all areas.

Education

Associate of Science - Cyber Security And Information Assurance

Ivy Tech Community College of Indiana
Bloomington, IN
12-2025

Indiana CORE 40 With Academic Honors -

The Indiana Academy For Science, Mathematics, And Humanities
Muncie, IN
05-2019

Skills

  • Customer service
  • Problem-solving
  • Multitasking and organization
  • Store operations

Certification

CompTIA A+

CompTIA Network+

CompTIA Security+

Timeline

Store Manager

DLV Inc.
09.2021 - 05.2026

Crew Member

Five Guys
11.2020 - 08.2021

Library Assistant

IU RPS Libraries
08.2019 - 05.2020

Crew Member

McDonald's
08.2016 - 05.2019

Associate of Science - Cyber Security And Information Assurance

Ivy Tech Community College of Indiana

Indiana CORE 40 With Academic Honors -

The Indiana Academy For Science, Mathematics, And Humanities
Ruka Linville