Ganesh Mote
Customer Relationship Management
Mumbai
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer relationship Management position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Recruitment Consultant
Quess Corporation
Mumbai
09.2021 - Current
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
- Co-ordinate with internal teams for project delivery within agreed SLA.
- Providing End to end support to achieve target before deadline.
- Act as a primary contact for all project stakeholders and provide guidance on all aspects of the project life cycle.
- Provide timely updates to the ensuring high level of customer service.
- Identify potential issues and proactively escalate internally to prevent delivery delays.
- Liaise with third party carriers and contractors ensuring smooth project rollout.
- Supported management in developing and implementing personnel policies and procedures.
- Coordinated incoming job requisitions and applications.
- Promptly corresponded with applicants and coordinated and conducted interviews.
- Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
- Supported programs by preparing worksheets, gathering communication materials and coordinating meetings.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
Recruitment Consultant
Team lease Company
Mumbai
09.2019 - 09.2021
- Worked with TATA AIG, Bajaj Home Loan,Personal loan And SBI Card Company project (Banca Channel, Co-Brand, Tellecalling)
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
- Supported management in developing and implementing personnel policies and procedures.
- Coordinated incoming job requisitions and applications.
- Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables.
- Supported programs by preparing worksheets, gathering communication materials and coordinating meetings.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
Sales Associate
SBI Card
Mumbai
02.2015 - 01.2016
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Completed orders and organized product deliveries to meet customer timetables.
- Maintained records related to sales, returns and inventory availability.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Education
Associate of Arts - Geography
Mumbai University
06.2013 - 06.2017
Skills
Interpersonal Communication
File and records management
Organizational Development
Problem-Solving
To learn new things
I likes to accept new challenges and new goal. I likes to take efforts to achieve goals.
Timeline
Recruitment Consultant
Quess Corporation
09.2021 - Current
Recruitment Consultant
Team lease Company
09.2019 - 09.2021
Sales Associate
SBI Card
02.2015 - 01.2016
Associate of Arts - Geography
Mumbai University
06.2013 - 06.2017