Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Timeline
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Dhairyasheel Rananaware

Kothrud

Summary

Dynamic professional with a proven track record at Wipro Ltd, specializing in operational strategy and quality assurance. Excelled in enhancing team leadership and performance management, significantly improving operational efficiency. Skilled in communication and customer relationship management, adept at driving performance and achieving corporate objectives.

Overview

14
14
years of professional experience

Work History

ASSISTANT MANAGER

WIPRO LTD
Pune
06.2024 - Current
  • Company Overview: SPENCER STUART
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Conducted regular performance reviews for employees to identify areas of improvement.

TEAM LEADER

WIPRO LTD
Pune
12.2021 - 06.2024
  • Company Overview: SPENCER STUART
  • Developed strategies for problem solving and conflict resolution among team members.
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Developed and monitored key performance indicators (KPIs) to assess team effectiveness.
  • Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
  • Oversaw training and development programs to enhance team skills and knowledge.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Established clear team goals aligned with company objectives, tracking progress regularly.

QUALITY ANALYST

WIPRO LTD
Pune
11.2019 - 11.2020
  • Company Overview: SPENCER STUART
  • Maintained quality assurance procedure documentation.
  • Collaborated with cross-functional teams to develop and implement process improvements.
  • Reviewed and analyzed customer feedback to identify areas of improvement in product quality.
  • Assisted in the development of Quality Assurance procedures and protocols.
  • Implemented corrective actions when necessary to improve overall product quality.

ASSOCIATE ANALYST

Wipro Ltd
Pune
06.2017 - 10.2019
  • Worked on database to update Client tool.
  • Worked extensively on Resume documents, Articles and LinkedIn database.

CUSTOMER CARE EXECUTIVE

SUMA SOFT PVT LTD
Pune
04.2016 - 05.2017
  • Handled customer complaints, providing appropriate solutions and alternatives within time limits.

FRONT DESK MANAGER

HOTEL SWAROOP
Pune
05.2014 - 10.2015
  • Directed front desk operations with focus on hotel reputation, staff productivity and operational efficiency.

SALES EXECUTIVE

MAHINDRA HOLIDAYS
Pune
04.2013 - 04.2014
  • Built and maintained strong, long-lasting customer relationships to ensure high levels of customer satisfaction.
  • Developed and implemented strategic sales plans to achieve corporate objectives.

SALES OFFICER

ACME GROUP
Pune
04.2011 - 03.2013
  • Attended industry events, conferences, and tradeshows to network and generate new business leads.
  • Set and monitored sales targets for individual team members and the team as a whole.

Education

Graduation - BBA

Pune University
01.2011

Skills

  • Communication
  • Team leadership
  • Performance management
  • Staff supervision
  • Resource allocation
  • Operational strategy
  • Performance assessment
  • Quality assurance
  • Customer relationship management

Hobbies and Interests

  • Reading
  • Bike Riding

Languages

  • English
  • Hindi
  • Marathi

Timeline

ASSISTANT MANAGER

WIPRO LTD
06.2024 - Current

TEAM LEADER

WIPRO LTD
12.2021 - 06.2024

QUALITY ANALYST

WIPRO LTD
11.2019 - 11.2020

ASSOCIATE ANALYST

Wipro Ltd
06.2017 - 10.2019

CUSTOMER CARE EXECUTIVE

SUMA SOFT PVT LTD
04.2016 - 05.2017

FRONT DESK MANAGER

HOTEL SWAROOP
05.2014 - 10.2015

SALES EXECUTIVE

MAHINDRA HOLIDAYS
04.2013 - 04.2014

SALES OFFICER

ACME GROUP
04.2011 - 03.2013

Graduation - BBA

Pune University

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