Summary
Overview
Work History
Education
Skills
Websites
Projects
Snooker, Bikes, Travel, Gaming
Timeline
Hi, I’m

Vinayak Gulati

Senior Data Analyst
Gurgaon
Vinayak Gulati

Summary

Highly motivated and results-oriented Data Specialist with 7+ years of experience in collaborating with cross-functional teams to solve data-related challenges. Strong expertise in SQL, Python, Tableau, and data visualization for building impactful solutions. Proven ability to extract actionable insights from large datasets, automate processes, and drive strategic decision-making.


Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.

Overview

8
years of professional experience
13
years of post-secondary education
5
Languages

Work History

One Mobikwik

Team Lead, Analytics
02.2024 - Current

Job overview

  • Responsible for managing risk for short-term loans, involving data analysis, policy development, and collaboration with cross-functional teams.
  • Utilized data analysis to identify trends, patterns, and risk factors, translating insights into actionable policies.
  • Collaborated effectively with Data Science, Technology, and Product teams to refine policies and address emerging risks.
  • Communicated findings and recommendations clearly to internal stakeholders, facilitating informed decision-making.
  • Conducted monthly business reviews with Lending Partners and internal stakeholders, presenting performance reports and analyzing key metrics.
  • Made data-driven recommendations for optimizing lending strategies and mitigating risks.
  • Improved loan approval rates by 08% through the implementation of data-driven risk assessment strategies.
  • Reduced bounce rates by 20% by refining lending policies based on historical data analysis.
  • Achieved cost savings of 20% through optimization of risk management practices.
  • Improved customer experience over the mobile app for users by automating user workflows/journeys which increased user engagement and increased conversion.

EXL Service India

Senior Consultant, Analytics
05.2022 - 02.2024

Job overview

  • Led fraud identification initiatives for Deposits Fraud Strategy, designing and implementing processes for improved detection
  • Developed and deployed analytical solutions using SQL and Tableau, reducing fraud impact by $2 million annually
  • Created interactive dashboards over Tableau & automated Python scripts for seamless reporting.
  • Implemented training programs to upgrade staff performance capability.
  • Recommended improvements to current business processes with evidence-based advice.
  • Monitored performance metrics focused on driving results of key business areas.
  • Collaborated with Data Science and Analytics team globally to ensure a consistent approach to technical developments

Paytm

Junior Manager, Analytics
01.2018 - 04.2022

Job overview

  • Leveraged SQL and Tableau to conduct in-depth analysis of large datasets, enabling the creation of interactive dashboards for stakeholders.
  • Defined key performance indicators (KPIs) to provide actionable insights and drive informed decision-making.
  • Spearheaded the automation of user journeys through API integrations and chatbot flows, leading to a 20% reduction in costs within the Recharges vertical.
  • Identified opportunities for process optimization and implemented innovative solutions to drive operational efficiencies and maximize cost savings.
  • Proposed and implemented changes that resulted in a 20% reduction in customer service cost per ticket, demonstrating a strong commitment to optimizing resources and enhancing customer satisfaction.

American Express

Analyst
10.2015 - 12.2017

Job overview

  • Collaborated closely with Marketing, Customer Experience, and Technology teams to identify factors contributing to user churn and devise comprehensive strategies for retention.
  • Facilitated regular meetings and workshops to foster collaboration and alignment across departments, ensuring a holistic approach to addressing user churn.
  • Implemented targeted campaigns and promotional offers in collaboration with Marketing and Customer Experience teams to effectively reduce churn rates and enhance user engagement.
  • Leveraged insights from data analysis to tailor campaigns and offers to specific user segments, maximizing effectiveness and driving positive outcomes.
  • Developed and implemented automation solutions using SQL, Python, and Excel to streamline user workflows and improve operational efficiency.
  • Established robust performance tracking mechanisms to monitor the effectiveness of retention campaigns and initiatives, allowing for data-driven decision-making and continuous optimization.

Education

GGSIPU
New Delhi, India

Bachelor of Business Administration from Business
04.2001 - 04.2014

University Overview

SimpliLearn

Data Science with Python

University Overview

SimpliLearn

Tableau for Data Science

University Overview

Skills

Hands on experience using SQL, Tableau, Python & Excel for data manipulation, analysis, visualization & generating insights

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Projects

Projects

Project - 1 Risk Monitoring and Strategy Optimization System for Financial Institutions

Project - 2 Customer Experience Optimization Initiative at Paytm

Snooker, Bikes, Travel, Gaming

Snooker, Bikes, Travel, Gaming

Passionate snooker player with several local club tournament victories. Enthusiastic about sports bikes, often embarking on long rides with fellow bikers. Love for travel leads to regular explorations of uncharted beaches every quarter, embracing new adventures and experiences. Fond of new PS4 mission game release & skilled in Tekken, enjoying immersive gaming experiences in spare time.

Timeline

Team Lead, Analytics
One Mobikwik
02.2024 - Current
Senior Consultant, Analytics
EXL Service India
05.2022 - 02.2024
Junior Manager, Analytics
Paytm
01.2018 - 04.2022
Analyst
American Express
10.2015 - 12.2017
GGSIPU
Bachelor of Business Administration from Business
04.2001 - 04.2014
SimpliLearn
Data Science with Python
04.2021
SimpliLearn
Tableau for Data Science
04.2021
Vinayak GulatiSenior Data Analyst