Kashmira Ajgaonkar

•Transition Management: Assisted Natixis on process transitions in areas of CIB by following bank’s transition framework (approx. 100 FTE in 1 year) . It involves 1. Secure approvals for business case / Target Operating Model / Transition plan 2. Cost-Benefit analysis 2. Legal / compliance-regulatory (HKMA, MAS), Tax approvals. Documents such as Risk Assessment, Data outsourcing assessment, outsourcing compliance assessment are prepared 3. Staffing and people management 4. Benchmarking KT plan, handover procedures, RACI, Operational readiness checklist 5. KPI and SLA establishment. 6. Governance forums establishment for reporting and status updates to senior leadership 7. Post-go-live checklist and sign off. Experience in both ‘Lift and Shift’ and ‘Transform and Shift’ models on transitions based on the needs of the business.

• Managed large-scale projects, ensuring timely completion within budget constraints.
• Built strong relationships with clients, fostering long-term partnerships and repeat business.
• Facilitated change management initiatives, helping organizations adapt smoothly to new systems and processes.
• Delivered exceptional presentations for C-level executives, showcasing project progress and results.
• Oversaw project teams and maintained quality-minded schedules.
• Streamlined internal processes for improved efficiency and increased team productivity.
• Increased client satisfaction by providing tailored consulting solutions for their specific business needs.
• Directed onsite training for business users to maximize productivity.
• Conducted workshops and training sessions to improve employee knowledge of best practices.
• Collaborated with subject matter experts to develop best practices and industry-leading methodologies.
• Evaluated business processes, identifying inefficiencies and recommending targeted improvements.
• •Transition Management and Reception Framework automation: Assisted in development and implementation of Transition management tool which can be used for small to large transitions

•Driving Process Excellence initiatives: Managing program for process excellence – preparing kick off and steerco decks for senior management, Organization of the trainings, Tracking and reporting progress of Lean Six Sigma projects, BOW management for automation requests for low code-no code, providing support on Capacity Planning, Process maturity assessments, Risk mitigation by identifying SLA gaps, track Lean Six Sigma Process reviews and implementation of improvement points which can drive continuous improvement framework adoption. Benefits:- Achieved benefits of 40 FTE and approx. $0.5mn in 1 year (transitions + Process Excellence initiatives)

• Led cross-functional teams to deliver high-quality results on complex assignments.

•Hiring and Staffing: Understanding the scope of activities, BOW, benchmarking the size of transition (25 FTE), co-ordination for hiring, staffing and on-boarding, Governance calls for providing hiring status

•Implementing Process Optimization initiatives: Allocating the work (Brokers) to the team members in most efficient way, SOD and EOD reports for tracking progress, huddles for quick resolution of issues, SOP updating/ creation and formalizing structure for new joiners' trainings

•Process Improvements: Driving automation opportunities – 1. Dashboards (Alteryx) for daily reporting, 2. Repository of product codes for quick references (SharePoint list) 3. Extract the information from broker Invoices and log in standard template (Power Automate) – Achieved benefits of 5 FTE through Optimization and Process improvements.

•Product Owner for Cash Equities/ listed derivatives reconciliations: Prioritization for the applications used by middle-back officeoperations teams in Cash Equities and listed derivatives reconciliations. Business units interacted are Trade Support and client support, Settlement, Finance, Reconciliations teams. Regulatory, mandatory and new business enablement requests.

•Business Analysis/ Project Management - multiple projects: Impact analysis, JIRA creation, requirements gathering, demo to business, acquiring sign off, release management. Functions: Relationship Manager dashboard and Financial Planning in wealth management area, credit card application, KYC and client on-boarding application

Project Manager

Prioritization for the applications used by middle-back office operations teams in Cash Equities and listed derivatives reconciliations.

Business units interacted are Trade Support and client support, Settlement, Finance, Reconciliations teams. Regulatory, mandatory and new business enablement requests.

•Business Analysis/ Project Management - multiple projects: Impact analysis, JIRA creation, requirements gathering, demo to business, acquiring sign off, release management. Functions: Relationship Manager dashboard and Financial Planning in wealth management area, credit card application, KYC and client on-boarding application

• Core settlement system of the bank used for clearing of Listed derivatives was migrated and hence all the upstream and downstream applications are required to be remediated
• End User Developed Applications (EUDA) which are currently based on reports coming out of core system are impacted
• Worked on defining requirements for remediation and revamping of one of the EUDA used for reconciliation on bank and book balances
• Involved in securing buy-in from stakeholders of EUDA on the requirements

• Core clearing system of Bank used for listed derivatives was migrated from Ransys to GMI
• Program was to analyze various upstream and downstream systems which were impacted due to this migration and suggest approaches, define requirements and undertake development for remediation of the same
• Worked on one of the Upstream System (Mag2RAN) which was responsible for supplying trade and price feed data from Magellan (securities repository system) to Ransys for collaterals
• Understand the existing functioning, data exchange between Mag2Ran and Ransys
• Understand the data requirements of the new GMI system
• Define requirements and flow for how the data will be passed on from Magellan to new GMI

• One of the End User Developed Application (EUDA) report used for calculating the Segregated and Secured funding requirements of the bank was required to be transformed on technology supported platform
• Suggest approaches to revamp the report in order to migrate on technical platform
• Finalise on the approach and take a sign off from stakeholders
• Elaborate on the requirements

• ELT application is a front end used by the treasury team to determine the excess or shortage of funds available with treasury for investments in money market
• The application receives data from various upstream such as Core settlement system, Trades system, Manual inputs from operations on deposits and withdrawals of margin money by clients
• Worked as functional Analyst for the system responsible for requirements gathering and testing

• Banker’s Desktop is designed to provide user friendly front end for Relationship Managers interfacing with wealth management clients on day to day basis
• It gives consolidated view of upcoming maturities, document deficiencies, limit excess and collateral shortfalls, upcoming client KYC/ Credit reviews etc to RM for all clients attached with him/her
• RM can also view client’s portfolio holdings aggregated at various asset classes, individual positions and transactions, if any
• Banker’s Desktop is satellite application built with vision to roll out across multiple locations irrespective of underlying systems
• In current release the system is based on core banking solution - Temenos24 and it is enquiry only
• Working in capacity of Business Analyst to analyze requirements gathered from front office users and mapping the same with existing systems to source data
• Preparing Business Requirement Documents
• Come up with test scenarios for functional testing of application
• Support expert user testing

• Solution is designed keeping in mind the demand for financial Planning by self directed HNI and UHNI where entire value chain for financial planning from educating the customers till executing and monitoring the plan is taken care of in the system (Client Workbench)
• The solution also has an advisor workbench which provides advisors/ wealth managers 360degree view of clients, helps in identifying cross selling opportunities and generating reports for tracking financial goals of clients
• Working in capacity of functional consultant for charting out roadmap for the product and detailing the functional requirements for the product
• Involved in proposals and RFP - preparing sales pitch and giving demo of the product to prospective clients

• A client vetting program which facilitates the user to screen a prospect on various parameters like identification, worthiness, risk information and all other KYC parameters set by a particular jurisdiction
• Thus, minimizing the various risk, including the risk due to money laundering
• This program takes care of internal policies, external regulations, negative information risks, politically exposure risks, money laundering risks to name the few
• Worked as a member of Quality Assurance team with KYC project of a leading Investment Bank
• QA team was involved in the delivery of a complete System, Integration & Regression level test pack for the entire release of KYC application
• Took up the responsibility as a SPOC in Domain/Functional support for all the offshore Team members
• Involved in discussions with the business users for understanding Requirements/CRs and preparing functional test cases
• Won 'Most Valuable Player Award' at Infosys Technologies for outstanding contribution to project
• Received 'Golden Stamp' from project manager for managing the requirements and SIT successfully