Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
Generic

Tshering Wangel Bhutia

Customer service, collection agent
New Delhi,South Delhi

Summary

Dynamic Collections Agent with proven expertise at IENERGIZER IT SERVICES in debt collection and payment processing. Skilled in regulatory compliance and dispute resolution, I effectively resolved complex issues while maintaining accurate records. Committed to delivering exceptional customer service, I consistently adhered to company policies and applicable laws, ensuring successful collection outcomes.

Overview

10
10
years of professional experience

Work History

Collections Agent

IENERGIZER IT SERVICES
NEW DELHI
01.2015 - Current
  • Processed payments through various methods such as credit cards, online banking and cash transactions.
  • Adhered to company policies and applicable laws while collecting debts from customers.
  • Maintained accurate records of collection activities in database system.
  • Participated in training sessions related to new technologies used by the company's collections department.
  • Resolved complex issues that arose during the collections process.
  • Adhered to all applicable laws, regulations, and company policies.

Education

Associate of Arts - ARTS

GAUHATI UNIVERSITY
Gopinath Bordoloi Ngr, Guwahati, Assam 781014
11-2013

Skills

  • Debt collection
  • Payment processing
  • Record keeping
  • Regulatory compliance
  • Dispute resolution
  • Customer service

Affiliations

I consider myself a well-rounded individual who values balance across all areas of life. Whether it's my professional responsibilities, personal relationships, or self-care, I strive to maintain harmony and give each area the attention it deserves I believe this balanced approach helps me stay focused, grounded and adaptable in any situation.

Accomplishments

" Over the years, I've been fortunate to receive several awards and honors that recognize my commitments to excellence and personal growth. These accomplishments reflects not just hard work, but also my dedication to learning, leadership and making a meaningful impact in everything I do. I take pride in these milestones as they continue to motivate me toward even greater achievements.

Languages

English
First Language
Hindi
Intermediate (B1)
B1
Nepali
Intermediate (B1)
B1

Timeline

Collections Agent

IENERGIZER IT SERVICES
01.2015 - Current

Associate of Arts - ARTS

GAUHATI UNIVERSITY
Tshering Wangel BhutiaCustomer service, collection agent