Mohammed Abdul Salam
Bangalore
Summary
Dynamic and results-driven professional with a proven track record in customer service and inventory management at Canali India Pvt Ltd. Adept at enhancing sales through strategic merchandising and building strong client relationships. Recognized for exceptional service and effective sales forecasting, consistently driving revenue growth and customer satisfaction.
Overview
19
19
years of professional experience
Work History
Junior Officer
Canali India Pvt Ltd (Reliance Brands Ltd)
Bangalore
11.2011 - Current
- Analyzed inventory requirements based on customer demand forecasts.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Recognized by management for providing exceptional customer service.
Junior Customer Service Executive
Van Heusen (Madura Garments)
Bangalore
12.2008 - 10.2011
- Greeted customers to determine wants or needs.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Described merchandise and explained use, operation and care.
- Assisted customers with finding the right product for their needs.
Salesman
K-Tel
Bangalore
02.2006 - 07.2007
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
Education
Some College (No Degree) -
SSLC
Skills
- Customer service
- Inventory management
- Sales forecasting
- Visual merchandising
- Supply restocking
- Cash handling
Timeline
Junior Officer
Canali India Pvt Ltd (Reliance Brands Ltd)
11.2011 - Current
Junior Customer Service Executive
Van Heusen (Madura Garments)
12.2008 - 10.2011
Salesman
K-Tel
02.2006 - 07.2007
Some College (No Degree) -
SSLC
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