Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Hi, I’m

Chandana G

Bengaluru
Chandana G

Summary

To obtain a challenging post at reputable organization that will utilize both my educational background and professional experience to contribute to the organization's noble and humanitarian goals and simultaneously provide excellent opportunities for career development and personal growth.

Overview

7
years of professional experience

Work History

JP MORGAN CHASE & CO

FINANCIAL ASSOCIATE
11.2023 - Current

Job overview

  • Selecting Vendor: Researching and sourcing suitable vendors, and seeking quotation
  • Negotiating Contracts: Defining the goods or services, start and end dates and all essential terms and conditions
  • On-boarding: Gathering the documentation and information needed to set the vendor up as an approved supplier
  • Managing performance: Automatically Storing and reviewing vendor performance
  • Monitoring and mitigating risk: Using a data-driven incident model
  • Payment Processing: Finance teams provide expertise in payment processing
  • Increase value from vendors ensure that all vital paperwork is completed and proper approvals are detailed and followed up on and ensure that relevant changes and licensing requirements are being brought to the right people, create a clear audit trail
  • Training analysts on the process
  • Driving Huddles, meetings and knowledge hub
  • Report Generation for the work flow, process review, sop review and inventory review
  • Working as Clients Focus Groups(CFG) member in resolving issue logs, escalation and queries from Stake Holders and Suppliers

JP MORGAN CHASE & CO

OPERATIONAL ANALYST (REGULATORY REPORTING)
03.2019 - 10.2023

Job overview

  • As a Subject Matter Expert (SME), I manage all process-related queries, update the team on procedures, and provide reports on assigned tasks
  • Working on typical transactions and or legal request based on specialized functional/technical knowledge and broader legal knowledge
  • Review and conducting a quality check to insure the case is processed accurately with all the information given
  • Handling all the Escalations received from the processing group
  • Ensuring all the cases completed before the stipulated time to meet the Service Level Agreement (SLA)
  • Ensuring accurate data is sent to the Remittance team to mail the checks to the Agencies
  • Tracking, Logging and reporting all defects found, Escalating system or Legal issues
  • Assist in data collection / report preparation on various metrics
  • Ensuring continuity of the process and SLA's assigned through proper back up's, follow up's and communication
  • Audit Confirmations: Confirmations process involves in providing various specific financial reports that confirm the customer's bank relationship like Treasury Accounts Hedge Fund verify Deposits, Account balance and Custody accounts to authorized third party requesters
  • The main purpose of this process is to provide for our customer and third parties Audit Confirmation to respective departments such as Auditors, Financial institutions, US Governments, Mortgage companies & Credit Department
  • The information assists obtain loans or lines of credit satisfy annual audits for financial reporting or obtain other financial services
  • Ensure the processing the assigned work as per SOPS (Standard Operating Procedures) and within the stipulated turnaround time
  • Ensure that right customer information provide to accurate third party
  • Monthly Business Review to Management with whole team
  • Business calls for escalation work to onshore people, and also customer experience calls handling
  • Resolve queries within the team buddy up with new hires and assist them during the learning curve, and identify and escalate process knowledge gaps for team

OLA ANI TECHNOLOGIES

KYC ANALYST
11.2017 - 03.2019

Job overview

  • Verifying the document and on boarding the right partners for Ola
  • Validating the partner's documents & matching with government portal
  • Develop and execute plans to ensure all objectives are met
  • Draft Quality assurance policies and procedure
  • Providing regular feedbacks to the executives
  • Taking training sessions with each and every new updates

Education

Don Bosco institute of Technology

BCA
01.2017

University Overview

RNS Institute of technology

Pre-university (12th)
01.2014

University Overview

Gnana Bodhini high school

SSLC(10th)
01.2012

University Overview

Skills

  • Quick Learner
  • Analytical skill
  • Good communication skill
  • Attention to detail
  • Adaptability
  • Multi-tasking
  • Good Microsoft Office Skill
  • Fun and energetic

Accomplishments

Accomplishments
  • Service Excellence Award in Q2.
  • Received Team of the Year award in Q4.
  • Received Highest Peer appreciation recognition called 'Five Keys'.

Languages

English
Advanced (C1)

Timeline

FINANCIAL ASSOCIATE
JP MORGAN CHASE & CO
11.2023 - Current
OPERATIONAL ANALYST (REGULATORY REPORTING)
JP MORGAN CHASE & CO
03.2019 - 10.2023
KYC ANALYST
OLA ANI TECHNOLOGIES
11.2017 - 03.2019
Don Bosco institute of Technology
BCA
RNS Institute of technology
Pre-university (12th)
Gnana Bodhini high school
SSLC(10th)
Chandana G