Devesh Jha
Noida
Overview
6
6
years of professional experience
1
1
Certification
Work History
Tech Analyst-Windows
Progressive Infotech Pvt. Ltd.
Noida
09.2023 - Current
- Handling tasks related to Windows servers, backup & recovery, endpoint security, and MS Office 365 for multiple clients.
- Maintain uptime of Windows Servers and minimize downtime.
- Worked on different AD roles like Active Directory, DHCP, DNS, iSCSI, WSUS, IIS, Certificate Services, Network policy manager, etc.
- Worked on different backup software like Commvault, Veritas, Veeam, and Arcserve.
- Worked on VMWare and Windows Hypervisor.
- Worked on MS Office 365 Administration.
- Worked on Windows PowerShell scripting for task automation.
- Worked on resolving issues related to Citrix and Sun Vision.
- Worked on ManageEngine for Patch Management.
- . Worked on a QNAP NAS device.
- Worked on Seqrite ,Sentinel & TrendMicro endpoint security management.
System Administrator
ISON BPO India Pvt. Ltd.
Noida
02.2022 - 02.2023
- Maintain uptime of Windows Servers and minimize downtime.
- Worked on different AD roles like Active Directory, DHCP, DNS, WSUS, FSRM, IIS, Certificate Services, etc.
- Worked on Windows Hypervisor.
- Worked on F-Secure endpoint security management.
- Configured GSM and PRI Gateways, and mapped them with dialer software.
- Worked on dialer software like Aspect, Convox, etc.
- Basic Knowledge of FortiGate and Sophos firewall.
IT Executive
Cogent e Services Pvt. Ltd.
Noida
08.2018 - 01.2022
- Resolve issues related to systems, laptops, or any other software.
- Configure systems or laptops for newly onboarded candidates, and install required applications.
- Maintain updated IT assets allocation and submission tracker. Maintain endpoint security with Comodo AV Console.
- Maintain daily incident tracker related to IT infra uptime or downtime.
- Following up with vendors when needed for the Infra environment, if required.
Education
Bachelor of Computer Applications -
IGNOU, RC Noida
Noida07-2024
10+2 - Science
Leelawati Sr. Sec. School
Ghaziabad07-2014
10th -
Leelawati Sr. Sec. School
Ghaziabad07-2012
Skills
- Windows Server
- Active Directory
- DHCP/DNS
- iSCSI
- WSUS
- File Servers Administration
- Certificate Services
- Backup (Commvault, Veritas, Veeam, Arcserve)
- VMware
- Hyper-V
- Microsoft 365 Administration
- SharePoint
- Exchange Online
- Endpoint Security
- Patch Management
- QNAP NAS
- Citrix
Certification
- Computer Hardware & Networking Course (Jetking Noida-2018)
- AWS Solutions Architect from Udemy (2023)
- Introduction to Generative AI from Google (2024)
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Timeline
Tech Analyst-Windows
Progressive Infotech Pvt. Ltd.
09.2023 - Current
System Administrator
ISON BPO India Pvt. Ltd.
02.2022 - 02.2023
IT Executive
Cogent e Services Pvt. Ltd.
08.2018 - 01.2022
- Computer Hardware & Networking Course (Jetking Noida-2018)
- AWS Solutions Architect from Udemy (2023)
- Introduction to Generative AI from Google (2024)
Bachelor of Computer Applications -
IGNOU, RC Noida
10+2 - Science
Leelawati Sr. Sec. School
10th -
Leelawati Sr. Sec. School
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