UTKARSH DIXIT
New Delhi,DL
Summary
Experienced and self motivated person bringing forth over 2.5 + years of experience currently serving as an effective project manager for Telus in telecom domain. Served in various roles including wireline drafting and server virtualization. I am seeking a challenging opportunity in a collaborative environment to further enhance my skills and contribute significantly to the success of the company.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Intern
Defence Research, DRDO
Intern
Kodding Info. Services Pvt. Ltd
Project Manager
Telus International
03.2022 - Current
- Data Analysis: Within portfolio, we generate daily reports to monitor both network requisites and financial status
- Financial Management: Managed allocated budget of around 55 million for project funding, tracked networks requiring additional funds, and ensured financial adjustments were made to meet project requirements
- Project Planning: Established activity due dates for network-related tasks within projects, considering their complexity based on cost and lifespan
- Execution: Prepared approval documents and kicked off meetings with stakeholders to discuss critical path of project
- Monitoring and Oversight: Evaluated network progress towards due dates, ensuring projects were completed within specified timelines
- Stakeholder Management: Maintained daily communication with Stakeholders, providing updates on ongoing activities and discussing feedback and challenges
- Material Planning: Proactively managed material availability to meet designated dates for network completion
- Issue Resolution: Proactively communicate and collaborate with stakeholders, procurement teams, and cross-functional teams to address issues and expedite activities for meeting deadlines
- Governance: Presented weekly data to higher management as part of governance practices
- Design and Drafting: Developed construction plans for deploying fiber, copper, and essential assets to provide services to Telus customers
- Asset Mapping: Mapped and maintained asset records in Spatial Net
- As-Built Corrections: Rectified records in Spatial Net based on as-built drawings provided by designer
- Quality Assurance: Ensured compliance with quality standards and SLA parameters set by management
- Coordinated with cross-functional teams to resolve project issues and mitigate risks
- Provided detailed project status updates to stakeholders and executive management
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines
- Monitored project performance to identify areas of improvement and make adjustments
- Identified plans and resources required to meet project goals and objectives
- Planned, designed, and scheduled phases for large projects
- Drafted project reports to identify successful outcomes, insights and future recommendations
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts
- Reported regularly to managers on project budget, progress, and technical problems
- Tools Used: AutoCAD, Spatial net, Myworld, SAP, FOX, JIRA, NetCracker
Network Administrator
Capgemini, CISCO TAC Project
03.2021 - 03.2022
- Incident Handling: Managed server failure cases (hardware and software) based on priority, working with UCS-B, UCS-C, UCS-M, and UCS-E servers
- Risk Resolution: Delivered solutions to customers within SLA, aligning with case priority to meet
- Key Performance Indicators (KPIs)
- Customer Interaction: Set clear customer expectations, analyzed emotions, and gauged moods based on the provided resolution
- Tools used: Salesforce, RMA tool, Upgrade BDB script, Caterr Script
Education
The Mother's International School
New Delhi, DLBachelor of Technology - Electrical, Electronics And Communications Engineering
Guru Gobind Singh Indraprastha University
Masters in Business Administration -
BITS
Skills
- Communication, Time management, Project Management, SAP,JIRA, Financial management
- Research, procurement, Project management office (PMO), Quality Assurance, Waterfall
- Methodology, Project life span, end to end project management, Governance, Workday
- Salesforce, Leadership, Escalation management, Risk analysis, Stakeholder management
- Meeting Coordination, Spreadsheet Tracking, Supply Restocking
- Mail Distribution, Report Writing, Presentations, Analytics
- Scheduling, Project Support, Administrative Tasks, Initiative
- Problem-Solving, Analytical Mindset, Teamwork and Collaboration
- Data Interpretation, Multitasking and Organization
Certification
C Programming language, NIIT
Python, Udemy
The Project management course, Udemy
Project Management Fundamentals, Udemy
Project Management Essentials, Udemy
Deliver your Project and master Project Management, Udemy
Project Risk Management, Udemy
Learn Risk Analysis, Evaluation & Assessment, Udemy
PM- How to write a great Stakeholder Management Plan, Udemy
Timeline
Project Manager
Telus International
03.2022 - Current
Network Administrator
Capgemini, CISCO TAC Project
03.2021 - 03.2022
Intern
Defence Research, DRDO
Intern
Kodding Info. Services Pvt. Ltd
The Mother's International School
Bachelor of Technology - Electrical, Electronics And Communications Engineering
Guru Gobind Singh Indraprastha University
Masters in Business Administration -
BITS
C Programming language, NIIT
Python, Udemy
The Project management course, Udemy
Project Management Fundamentals, Udemy
Project Management Essentials, Udemy
Deliver your Project and master Project Management, Udemy
Project Risk Management, Udemy
Learn Risk Analysis, Evaluation & Assessment, Udemy
PM- How to write a great Stakeholder Management Plan, Udemy
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