Project Management
SANTANU BARUA
Project Lead
Bangalore
Summary
Resource Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Leverages Project Management & Stakeholder Management to cultivate and grow relationships with key clients and manage program portfolio.
Managed Qvidian across JAPAC.
Currently working as a Project Lead in OSSI.
Pursuing Project Management Professionals Course.
Overview
8
8
years of professional experience
3
3
Certificates
3
3
Languages
Work History
Project Lead
Oracle Solutions Services India Pvt Ltd
Bangalore
05.2022 - Current
- Core Responsibilities:
- Managing and tracking of Meeting requests.
- MOM for all the meetings scheduled was rechecked and shared with Business.
- Documents Release: Documents like P905, P906, ICD's all are maintained in a common repository and shared by me, also maintaining and tracking the Feedback associated with this documents.
- Decks : Decks for any sessions like PB1, PB2, UAT, etc was shared by me.
- Change Request : Following with other PMs and maintaining a common repository as per TCM for all the CR related items.
- BDL : End to End ownership for BDL and tracking it towards successful closure.
- CWB: Maintaining the tracker for CWBs across Phases like PB2, UAT and PROD and releasing the same with Business for review and acceptance.
- GDD for respective phases was maintained, tracked and shared with Business for sign-off.
- KUT materials for all the modules was maintained in a common repository and was released with Business.
- User Role Matrix was maintained and shared with Business.
- UAT : From preparing the tracker with sessions to execution of UAT, everything was maintained by me, UAT open items was also tracked for successful closure.
- Portal Access: Customer portal access for new joiners was maintained by me.
- On-boarding of new resources with customer end to end was managed by me.
- ICCPO/ Time Entry : Time entry for all the active consultants in the project and setting their end date, etc was maintained by me.
- Forecasting : Month over month effective resource forecasting was done for revenue calculation and was shared with Management.
- Tools Update : Tool like BIMS, PSRS, PEM , PFM was maintained by me. Also i used to update MSR.
- ESD: Ticketing tool with client was managed by me for OC consultants for effective tracking and closure.
- Reports/ Dashboard : Dashboard for all the key activities like PB2, UAT, BDL, KUT, Costing against budget was prepared by me for management.
- Calls : Driving weekly calls with the management.
Program Lead
Oracle India Pvt Ltd
Bangalore
10.2019 - 05.2022
- Excellent project management skills – monitoring/completing of actions/tasks
- Global stakeholder management
- Ability to present to a large number of SE's
- Good English verbal and written skills
- Good Problem solver – assisting with user questions/queries
- Monitoring Qvidian Slack Channels
- Good understanding of the RFx process
- Good understanding of Qvidian
- Ability to join meetings at ad-hoc hours
- Attending/organizing weekly steering/update calls
- Maintaining & reviewing training video's
- Maintaining Qvidian Confluence page
- Ability review content submitted from SE and provide guidance on best practice
- Tracking Qvidian enablement and success criteria
- Enabling SE's (field & hub) with using Qvidian
- Provide leadership with regular updates on Qvidian
- Shows initiative with Qvidian
- Manage Resource allocation for all the customer facing solution engineering request
- Review and recommend project staffing – using request requirements and practice data such as: service catalog, history of engagements, Skills Matrix, availability, time estimates, utilization, business priorities etc
- Work closely with the Management Team and Subject Matter Experts to understand project staffing needs, prioritization information and capabilities vs staffing requirements
- Coordinate with managers as needed to review, recommend, and confirm resource assignments– sense of urgency required
- Ensuring all projects are staffed in a timely manner according to existing SLA's, proactively drive resource issues or escalations in a timely manner
- Lead in weekly resource meetings to address resourcing needs / share knowledge
- Support the development and maintenance of all data management-reporting tools related to resource management
- Provide relevant resource data reports to management and Business optimization function at predetermined intervals and upon request including utilization, forecasting and KPI reports
- Maintain up-to-date information on the services delivered by the allocated team
- Document and track all open and committed resource assignments, forecast possible at-risk requests or practice resource constraints
- Analyses and report on key business metrics related to staffing, utilization, progress, issues, etc
- Propose process improvements around resource staffing across SE Solutions, while also ensuring process compliance across teams
- Prepared comprehensive implementation tactics, including execution plans, resource allocation plans, follow-up guidelines, assessment, and process accountabilities
- Received multiple appreciations from stake holders and within team
- Managing the team in Managers absence
- Grooming the new joiners
Resource Manager
DXC Technologies
Bangalore
09.2018 - 10.2019
- Defined, managed, and evaluated business plans to ensure they are operationally executable against defined strategic objectives
- Leads and partners with cross-functional teams to develop short-term (typically less than two years) business plans and supporting data-driven models
- Prepared comprehensive implementation tactics, including execution plans, resource allocation plans, follow-up guidelines, assessment, and process accountabilities
- Ensured that business activities are aligned with stated plans among different stakeholders
- Set business metrics, evaluated actual performance, and made recommendations to business leaders on performance target achievement
- Developed data-driven analyses to optimize resources and ensure that business plans can be translated into financial value.
Resource Manager
Wipro Technologies
Bangalore
04.2015 - 07.2018
- Manage existing bench identify demand/opportunities and do resource planning accordingly thus assisting in better forecasting
- Tracking and reporting utilization of bench resources
- Preparing and sending across the Demand and Supply tracker to senior management for weekly calls
- Work with the senior leadership and provide regular staffing updates, share challenges and suggest improvements
- Maintain a high internal fulfillment target as set by management - Define and execute resource movement process across projects, clients and various business units
- Coordinate with different Delivery Managers / Heads to identify training needs of available bench of experienced resources and Graduate trainees, based on the project pipeline and/or individual needs and working with the relevant Learning and Development team for the same
- Identify opportunities for re-skilling / cross-skilling and drive that
- Maintain Employee Skill Matrix for the employees across business units
- Setting up and executing "Visa Readiness" function for onsite travels
- Work in collaboration with various Business units and departments for the smooth functioning of RMG
- Grooming New Resource Managers and handholding them to perform better
- Maintaining Fulfillment data for accounts team
- Coordinating with the external recruiting team for the smooth flow of on boarding resources
- Achievements
- Led the team in absence of the Manager on multiple occasions
- I was the top resource manager in the Team for consecutive 4 Quarters
- Received multiple appreciations from Accounts Team for Quick fulfillment
- Received appreciations from Regional Head's for excellent stake holder management
- Employee of the Month in Oracle.
Education
Bachelor of Engineering - Computer Science And Technology
Bengal Engineering And Science University
Howrah, Shibpur 08.2008 - 2012.07
Skills
Project Management
undefinedAccomplishments
- Certifications:
- ITIL V4 Foundations
- Oracle Cloud Infrastructure Foundations
- Certified Scrum Master
- Won Multiple Awards.
- Employee of the Month Award.
- FY22 H1 SPOT Award.
- FY23 Q2 ACE Consultant Award.
- FY23 Employee of the Month.
Certification
Scrum Master
Interests
Timeline
Scrum Master
12-2022
Project Lead
Oracle Solutions Services India Pvt Ltd
05.2022 - Current
Program Lead
Oracle India Pvt Ltd
10.2019 - 05.2022
Resource Manager
DXC Technologies
09.2018 - 10.2019
Resource Manager
Wipro Technologies
04.2015 - 07.2018
Bachelor of Engineering - Computer Science And Technology
Bengal Engineering And Science University
08.2008 - 2012.07
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