RUMANA SHAIKH
Pune,Maharashtra
Summary
Experienced administrative leader with a proven track record of delivering exceptional performance with 5+ years of experience in various administrative and leadership roles. Dedicated to providing high-quality executive support and ensuring smooth coordination of all internal and external operations. Skilled in managing team performance, coordinating schedules, and implementing process improvements to drive efficiency. Results-oriented professional committed to achieving organizational goals and exceeding expectations.
Overview
5
5
years of professional experience
Work History
Administrative Coordinator
Unique Enterprises
06.2019 - Current
- Hiring, supervising, and evaluating staff members
- Delegating tasks and ensuring that they are completed in accordance with existing policies and procedures
- Greeting visitors and directing them to the appropriate parties
- Handling basic office duties, such as answering and routing phones, responding to emails, data entry, and reporting
- Answering questions and finding information for employees, vendors, clients, and lenders
- Supporting employees by facilitating interdepartmental communications and interactions between internal and external parties
- Ensuring that the office is well-maintained, organized, and secure
- Assisting with special projects, such as process improvements and budget development
- Developing and implementing new policies and processes
- Manage and maintain the company's filing system
- Answer and direct phone calls
- Organize and schedule meetings and appointments
- Provide general administrative support to various departments
- Manage office supplies and inventory
- Prepare and distribute correspondence and memos
- Coordinate and communicate with outside vendors and contractors
- Assist in the preparation of various reports
- Ensure compliance with company policies and procedures.
- Completed bi-weekly payroll for 40 employees.
- Contributed to a positive work environment by proactively addressing employee concerns and fostering open channels of communication among colleagues.
- Improved customer satisfaction through prompt and professional handling of inquiries and concerns.
- Supported project management efforts by tracking deadlines, maintaining documentation, and communicating progress updates to stakeholders.
Education
GED -
Savitribai Phule Pune University
Pune05-2020
Diploma - Aviation, Hospitality, Tours & Travels
Frankfinn Institute of Aviation
Pune02.2019
Skills
- Time Management
- Documentation and Recordkeeping
- Report Preparation
- Schedule Management
- Microsoft Excel
- Employee Records Management
- Inbound phone call handling & Telephone Etiquette
- Office Administration
- Team Collaboration
- Office inventory & calendar management
- Attention to Detail
- Meeting planning & coordinating
Personal Information
- Religion: Islam
- Date of Birth:21/01/1999
- Nationality: Indian
- Place Of Residency: Pune
- Marital Status: Single
- Passport Status: Active
- Hobbies: Riffle Shooting, Listening Music & to write urdu quotes
- Language Known: English & Urdu
Timeline
Administrative Coordinator
Unique Enterprises
06.2019 - Current
GED -
Savitribai Phule Pune University
Diploma - Aviation, Hospitality, Tours & Travels
Frankfinn Institute of Aviation
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