Arpita Mahajan
Senior Technical Marketing Engineer - AI
Pune,Maharashtra
Summary
Results-driven professional with 13+ years of experience across Pre-sales, Solution Architecture, Account Management, and Specialist roles, delivering strong sales growth, customer success, and strategic account leadership. Recognized for driving large-scale enterprise deals, including a $6.37M engagement in FY25 - through deep expertise in VMware, hybrid cloud solutions, consultative engagement with C-level stakeholders, and active community leadership as part of VMUG Pune.
My current role as Senior Technical Marketing Engineer operates at the intersection of pre-sales, solution strategy, and executive engagement, with a focus on AI-driven architectures, cloud automation, and enterprise platforms. I lead Executive Briefing Center (EBC) engagements, architect outcome-driven solution blueprints, and support strategic opportunities alongside field and pre-sales teams. I work closely with engineering and product leadership to validate real-world AI use cases, ensure field readiness, and influence roadmap direction based on customer insights and competitive positioning. Recognized as a cross-functional technical leader, I bridge engineering, product, partners, and global field teams to accelerate enterprise AI adoption and strengthen NetApp’s strategic market presence.
Overview
14
14
years of professional experience
4
4
Certifications
Work History
Senior Technical Marketing Engineer - AI
NetApp India Pvt Ltd, Bengaluru
Bengaluru
05.2025 - Current
- Architect and demonstrate end-to-end solution blueprints aligned to customer business outcomes.
- Lead and deliver Executive Briefing Center (EBC) engagements, presenting AI, automation, and data platform strategies to enterprise customers and leadership teams.
- Partner with field sales and pre-sales teams to support strategic deals, validate solution designs, and address technical objections.
- Collaborate with engineering and product teams to validate features and ensure field readiness for AI-driven solutions.
- Engage ecosystem AI/ML partners to co-design and validate integrated enterprise solutions.
- Present product strategy, roadmap, and technical differentiation to global field and partner organizations.
- Provide structured customer and competitive insights to influence product direction and GTM execution.
- Serve as a cross-functional technical leader bridging engineering, product, partners, and field teams.
Solutions Architect (Pre-sales)
Broadcom Software, Pune
Pune
03.2022 - 01.2025
- Led end-to-end ownership of enterprise accounts, combining sales and pre-sales efforts; closed a $6.37M deal in FY25 with a pipeline for future growth.
- Collaborated with clients and sales teams to align VMware, hybrid cloud, and migration solutions with strategic business goals.
- Designed and delivered tailored cloud architectures using VCF, NSX, and Tanzu to drive digital transformation and IT modernization.
- Directed consulting engagements and PoCs to demonstrate technical value and accelerate deal closures.
- Advised C-level stakeholders on multi-cloud strategy, operational efficiency, and long-term IT planning.
- Conducted executive workshops and technical sessions to showcase VMware's impact on agility, security, and scalability.
- Acted as a trusted advisor, driving account expansion through industry insights and strategic solutioning.
Technical Account Manager
VMware Software India Pvt. Ltd., Pune
Pune
06.2020 - 03.2022
- Build strong relationships with IT leaders and C-level executives to align VMware solutions with business goals.
- Drive adoption of VMware products (vSphere, NSX, vSAN) through ongoing consultation and strategic QBRs.
- Act as a trusted advisor and escalation point, ensuring smooth operations and timely resolution of technical issues.
- Provide capacity planning, performance optimization, and best practice recommendations for VMware environments.
- Identify upsell, cross-sell, and renewal opportunities to expand VMware’s footprint within accounts.
- Deliver technical workshops and enablement sessions to empower customer teams.
- Share product roadmaps and updates, helping customers leverage new features and innovations.
- Advocate internally for customer needs to ensure access to the right resources and support.
Specialist-Systems
Sungard Availability Services, Pune
Pune
08.2017 - 05.2020
- Acted as the technical subject matter expert for VMware products, including vSphere, vSAN, and Horizon, delivering enterprise-level virtualization solutions.
- Collaborated with cross-functional teams to design, implement, and manage virtualized infrastructure aligned with client business goals.
- Conducted technical workshops and training for internal teams and clients to ensure proficiency in VMware technologies.
- Supported basic AWS infrastructure management to complement VMware virtualization strategies.
- Played a key role in troubleshooting and resolving complex technical issues within virtualized environments.
Technical Support Engineer
VMware Software India Pvt. Ltd., Bengaluru
Bengaluru
10.2015 - 12.2016
- Resolved complex tier-3 technical issues across VMware products, ensuring minimal business disruption and SLA-aligned resolution times.
- Collaborated with engineering teams to troubleshoot bugs and enhance product performance.
- Created knowledge base content adopted globally, contributing to faster issue resolution and improved customer satisfaction.
Systems Engineer
Tata Consultancy Services, Bengaluru
Bengaluru
09.2012 - 09.2015
- Managed end-to-end infrastructure design and virtualization projects as a Windows and VMware Admin across global environments, managing 11,000+ servers while ensuring scalability, security, and operational efficiency.
Education
Bachelors - Electronics And Telecommunication (B.Tech)
RGPV University
Medicaps Institute Of Technology And Managament01-2012
Skills
Leadership
Customer relations
Multitasking Abilities
Cloud computing expertise
Technical project management
Sales support
Product demonstration
Technical presentations
Solutions driving
Account Strategy
Accomplishments
- Blog Posted at NetApp: AI-Agents-meet-Storage-A-Blueprint-for-NetApp-Volume-Automation
- vExpert 2021-2026.
- VMUG Pune Steering Committee Member (@vmugpune)
- 4xAwarded with "At Our Best" at VMware.
- Received A-star Award thrice in my tenure while working for Sungard.
Certification
AWS Certified - Solutions Architect Associate
Timeline
Senior Technical Marketing Engineer - AI
NetApp India Pvt Ltd, Bengaluru
05.2025 - Current
Solutions Architect (Pre-sales)
Broadcom Software, Pune
03.2022 - 01.2025
Technical Account Manager
VMware Software India Pvt. Ltd., Pune
06.2020 - 03.2022
Specialist-Systems
Sungard Availability Services, Pune
08.2017 - 05.2020
Technical Support Engineer
VMware Software India Pvt. Ltd., Bengaluru
10.2015 - 12.2016
Systems Engineer
Tata Consultancy Services, Bengaluru
09.2012 - 09.2015
Bachelors - Electronics And Telecommunication (B.Tech)
RGPV University