Harjinder Kailey

• Produced accurate office files, and updated spreadsheets to support executives and boost team productivity.
• Offered assistance, collaboration and clerical support to auditors throughout entire review process.
• Scheduled appointments and handled calenders for senior leadership.
• Seamlessly interacted with colleagues to plan and complete special projects.
• Created expense reports, budgets and filing systems for management team.
• Transcribed minutes of meetings
• Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
• Worked collaboratively with auditors throughout reviews, offering assistance and clerical support.
• Processed travel expenses and reimbursements for executive team and senior management group.
• Facilitated criminal background check process for new hires.
• Facilitated onboarding, exits, of employees
• Coordination with the Director’s, Legal Department & Finance department
• Maintaining multiple trackers and generate various reports for Management

• ,Managed employee rewards programs.
• Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
• Briefed new hires on essential job information, such as company policies, employment benefits and job duties
• To interact with HOD's to solve the day-to-day problems of the employees and for strong performance management.
• Created Annual employee engagement activity calendar
• Conducting exit formalities for employees
• Engaging with employees on a regular basis to understand the motivation levels of people in the organization
• Assisting HR Manager in Confirmations, Performance Appraisals, Performance Management
• Plan & execute Learning and Development programs ( Across Locations)
• Manage employees’ grievances
• Motivated employees through special events, incentive programs and constructive feedback.
• Assist HR & Admin issues like overseeing the transport, medical, employee interactions, queries etc.
• Conducting 1-1 sessions with individuals and teams to understand determining motivation and satisfaction levels, Coordinating SEP cases
• Assist VP-HR
• Coordinate Meetings, Events, Conferences,
• Oversee daily operations of the HR department

Worked as Consultant for Change Management for the below projects.

• Project - Emirates Global Aluminium (Dubai)
• Project- Tupperware (USA)
• Project – Mahindra USA (INDIA)
• Part of the Change Management team for ERP Implementation.
• Point of contact for all internal communication related to Ariba for EGA
• Developed communications plan and templates for user awareness
• Developed high-quality, user-friendly training material on STT application
• Communication templates for organizations to use during the project lifecycle.
• Develop communication for internal circulation for awareness of change
• Provide support post go live for user queries

• Processed travel expenses and reimbursements for executive team and senior management group.
• Organized and coordinated conferences and monthly meetings.
• Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
• Coordinated events and worked on ad hoc projects.
• Created and managed office systems to efficiently deal with documentation.
• Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
• Promoted team productivity by keeping supplies organized and well-stocked.
• Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
• Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.

• Working on Credit card disputes (chargeback, resubmission, pre-arbitration)
• Managing line of business escalation related to particular case
• Work allocation and distribution as and when required
• Taking critical decisions based on the guidelines provided the MasterCard and Visa.

• Taking critical decision based on the federal rules and Regulation provided by US, State regulations and company regulations in order to process the medical cases received.
• Preparing Reports after performing random audits on the cases.
• Quality check for critical clients