Hi, I’m
Anup K Paul
Plant Head
Jodhpur,Rajasthan
Summary
Plant Incharge coordinating 11+ staff across plant operations, quality assurance, store coordination, and client follow-up on 5–10 orders per week across wooden and handicraft production. Oversees purchase support, billing, and shipping documents, preparing 10–20 shipping, billing, and client documents per week to keep orders moving and clients informed. Brings a practical mix of production control, documentation, and customer handling to day-to-day plant performance.
Overview
3
Language
1
Certification
18
years of professional experience
Work History
Greenout Designs
Plant Head
11.2019 - Current
Job overview
- Directed production operations to enhance efficiency and minimize downtime.
- Managed purchasing and staff operations to ensure optimal resource allocation.
- Handled clients making reports and conducting follow up.
- Looking for purchase and staff management.
- Coordinated follow-up and management of shipping documents to ensure timely deliveries.
- Followup and managing shipping documents.
- Providing relevant documents to the clients.
- Billing and sales handling
- Managed production operations to enhance efficiency and minimize downtime.
Techmech Associates
Manager Sales and services
05.2015 - 10.2019
Job overview
- Conducted training sessions for executives and supporting staff to enhance product knowledge and service delivery.
- Managed line-up of new products in alignment with management planning to ensure timely market entry.
- Oversaw executive targets and achievements to maintain accountability and drive performance.
- Preparing MSR.
- Training session for all executives & supporting staff.
Shree Vijaylaxmi Industries
Plant Maintenances Supervisor
04.2012 - 04.2015
Job overview
- Supervised executives and supported staff with specialized teams.
- Maintaining plant machinery and equipment.
- Taking daily report of production.
- Managed store staff to optimize inventory and workflow.
Shri Bharat Worldwide Pvt. Ltd.
Online customer sales and service executive
04.2011 - 03.2012
Job overview
- Sold products in online store and provided support for shipment inquiries.
- Responsible for managing team.
- Handling and resolving customer related issue.
- Training online customer support executives.
- Responsible for making follow up with the existing & new customers.
- Handling and resolving customer related issues.
- Preparing DSR.
CMS Securitas Limited
Customer care service executive and cashier
02.2008 - 04.2011
Job overview
- Handling different corporate counters like bank, communication sectors and insurance companies. (ICICI, Reliance communication, TATA AIG)
- Responsible for replying customer quires via Internet.
- Preparing Cash Voucher every day.
- Executed daily cash transactions, ensuring accuracy and accountability.
- Addressed customer inquiries via internet, enhancing customer satisfaction.
- Petty cash maintaining.
- Responsible for store management and billing counters at Reliance communications.
- Managed store operations and billing counters at Reliance Communications, optimizing service delivery.
- Responsible for underwriting policies at ICICI.
Education
Board of secondary education Madhya Bharat Gwalior
H.S.C from Commerce Stream
01-2005
University Overview
GPA: 68.20 %
Board Of Secondary Education, Rajasthan
S.S.C
01-2003
University Overview
GPA: 56.83 %
IHNA , AUSTRALIAKochi, India
No Degree from Age Care
04.2001
Skills
Basic Computer: - Windows, MS Word, MS Power Points
Internet
E-mailing
Overview of computer
Purchase order processing
Staff scheduling
Billing & invoicing
Certification
Three Month Diploma for repair and maintenance of power supply, Inverter and UPS conducted by National Institute for Entrepreneurship and Small Business Development, NOIDA.
Timeline
Plant Head
Greenout Designs
11.2019 - Current
Manager Sales and services
Techmech Associates
05.2015 - 10.2019
Plant Maintenances Supervisor
Shree Vijaylaxmi Industries
04.2012 - 04.2015
Online customer sales and service executive
Shri Bharat Worldwide Pvt. Ltd.
04.2011 - 03.2012
Customer care service executive and cashier
CMS Securitas Limited
02.2008 - 04.2011
IHNA , AUSTRALIA
No Degree from Age Care
04.2001
Board Of Secondary Education, Rajasthan
S.S.C
Board of secondary education Madhya Bharat Gwalior
H.S.C from Commerce Stream
AWARDS AND APPRECIATION
Received Appreciation letter from RELIANCE COMMUNICATIONS (JODHPUR) for excellent performance as customer services executive.
ADDITIONAL QUALIFICATION
Training on ‘Working Safely’ organized by Techmech Associates, Jamshedpur.
PERSONAL INFORMATION
I Declare that all the information given above are true.
tracking, travelling , music, lifestyle ,
i love travelling listening music , leaning something new in my flextime exploring the markets to keep my life style and work upgraded love handwork and making new friends