Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wagish Tiwari

Investment Banking
Bangalore,Karnataka

Summary

Adept at driving operational excellence, I spearheaded a team at Millennium Partners, enhancing service levels through strategic process improvements and effective risk management. My expertise in reconciliations and leadership in client services significantly boosted team productivity and customer satisfaction, showcasing a proven track record of results beyond expectations.

Overview

12
12
years of professional experience

Work History

Operation Team Leader

Millennium Partners
06.2023 - Current
  • Top Day Reconciliation for Future, Option & Equities

Handling trade breaks and responsible for delivery and regulatory reporting functions.
Completing inter-company reconciliations along with all exchange/ security reconciliations performed in the US and Europe.
Knowledge of applications used for T+0 and T+1 reconciliation: Murex, Data Imagine Viewer, Kinetix, Traiana, TLM, Integrata, Redux and Client statements.
Monitoring the Equity cash trades and Swap Trades flow on Real Time basis using applications named OMGEO and Recon Gui, respectively.

  • Collaborated with cross-functional teams to develop and implement business-critical initiatives for organizational growth.
  • Lead high-performing team to achieve company objectives through effective communication and mentorship.
  • Implemented process improvements that resulted in reduced errors, faster turnaround times, and enhanced overall service levels.
  • Established best practices within department that contributed towards greater consistency in achieving desired outcomes on ongoing basis.
  • Developed comprehensive metrics for monitoring team performance, leading to increased accountability and success rates.

Manager

Bank Of America
12.2020 - 06.2023
  • Primarily responsible for dealing with platinum category client of bank and understanding their requirement.
  • Resolving client query on given SLA and provide better solution to them.
  • Working on commission and brokerage calculation on trades.
  • Providing audit confirmation details to client as per their request.
  • Handling migration of 2 region (SG and UK) together to setup new team at GBS locations.
  • Preparing Tableau report for management purposes.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Cross-trained existing employees to maximize team agility and performance.

Officer

CLSA
07.2018 - 12.2020

Primarily responsible for Nostro, securities and internal accounts reconciliation.

  • Performing Market, Exchange, and Broker reconciliation to reconcile market trades and block client trades and finding breaks in stock and cash for various markets.
  • Performing reconciliation for position, transaction, and cash over TLM and assigning breaks to respective team.
  • Performing various other reconciliations like FICC Reconciliation, Credit Sharing Agreement Reconciliation and P-Note Reconciliation.
  • Performing investigation work for cash and stock open breaks and assigning them to correct team.
  • Liaise with agent bank and other internal departments.
  • Taking active role in UAT testing.
  • CSA- Commission sharing agreement with multiple clients and paying invoices as per their directives.
  • Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
  • Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
  • Prepared and submitted detailed reports regarding assignments and ongoing investigations.
  • Maintained strict adherence to industry regulations, minimizing risk exposure for organization.

Team Leader

State Street Services Private Limited
09.2017 - 07.2018
  • Leading team of 10 people to help them achieving their daily task and monthly task in given SLA.
  • Taking decisions to simplify process and creating macros for increased efficiency.
  • Maintaining time tracker and SLA tracker for all activity related to monthly and daily task.
  • performing monthly and daily income verification and helping client with their queries.
  • Performing pricing, valuation and NAV calculation on daily basis and doing pre-pricing and post-pricing activity.
  • Monitoring team performance and providing constructive feedback to increase productivity and maintain quality standards.
  • Working with team to identify areas of improvement and devising solutions based on findings.
  • Setting performance expectations for team, monitoring progress towards goals and providing constructive feedback as needed.

Senior Analyst

EClerx Services
01.2015 - 09.2017
  • Top Day Reconciliation for Future, Option, Equities and FX.

Handling trade breaks and responsible for delivery and regulatory reporting functions.
Completing inter-company reconciliations along with all exchange/ security reconciliations performed in US and Europe.

  • OTC Settlement

Confirming all the trades and Settlement Instructions with counterparties on Trade Date for CDS and on T+1 for IRS.
Finding the discrepancies and reporting the same to the Middle Office.
Booking Payments and Receipts as confirmed with Counterparty on VD.
Ensuring all non-USD trades are confirmed on T+1 and all the payments are booked within the cut-off time.
Chasing Counterparties for the failed trades, partial settlement and for the funds not received on value date.
Prepared SOP (Standard Operating Procedure) and Productivity Tracker for OTC settlements.
Active participation in setting up new project on OTC Settlements.
Preparing Monthly Business Review Report for OTC Settlements.

  • Daily margin Wire statement

Calculating estimated margin from client side.
Comparing both the margins and perform the checks to know threshold and difference to maintain the minimum balance in accounts for Fixed and Non-Fixed Income securities.

  • Cash and positions Reconciliation
    Monitoring the Daily Cash movement for different accounts on daily basis.
  • Treasury Market Practices Group Fail Claim (TMPG)

Working on the failed trades and helping counterparties with their failure claims.

  • Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.

Officer

Viteos Capital Market & Fund Services
09.2012 - 01.2015

Handling trade breaks and completing inter-company reconciliations along with all exchange/ security reconciliations performed in US and Europe.
Monitoring the Equity cash trades and Swap trade flows on Real Time basis using an application named OMGEO and Recon Gui.
Preparing and sending the daily & monthly reports and stats to the Client.

Education

MBA - International Finance And Marketing

École Supérieure De Commerce De Pau
France
04.2001 -

BBA - Finance & Marketing

Shri G H Gosrani Commerce College
Jamnagar, India
04.2001 -

Skills

Reconciliations

Risk Management

Performance monitoring

Task Delegation

Operations Management

Customer Relations

Client Services

Reconciliations

Timeline

Operation Team Leader

Millennium Partners
06.2023 - Current

Manager

Bank Of America
12.2020 - 06.2023

Officer

CLSA
07.2018 - 12.2020

Team Leader

State Street Services Private Limited
09.2017 - 07.2018

Senior Analyst

EClerx Services
01.2015 - 09.2017

Officer

Viteos Capital Market & Fund Services
09.2012 - 01.2015

MBA - International Finance And Marketing

École Supérieure De Commerce De Pau
04.2001 -

BBA - Finance & Marketing

Shri G H Gosrani Commerce College
04.2001 -
Wagish TiwariInvestment Banking