Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
Generic

M Muhammed Abdullah

Chennai,TN

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

8
8
years of professional experience

Work History

Owner

Own Business
Chennai
12.2016 - Current

Customer Service Executive

Sutherland Global Services Private Limited
Chennai
03.2016 - 11.2016
  • Handling calls and chats to provide customer support.
  • Identifying customer needs and conducting problem solving to meet satisfaction.
  • Staying updated on client and internal process, technology applications, utilities and products.
  • Conducting data entry, documentation, and case management.
  • Working within a team based environment.
  • Achieving and maintaining required metrics and goals.
  • Adhering to company policies and procedures.

Education

Bachelor of Arts - B COM

Dhanraj Baid Jain College
Chennai
05.2014

High School Diploma -

Kesari Higher Secondary School
Chennai
04.2011

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Sales decision making
  • Team work

Languages

Tamil
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)

Personal Information

Date of Birth      -29-09-1992

Marital Status    -Married

Nationality         -Indian

Religion              -Islam

Gender               -Male

Place                  -Chennai

Timeline

Owner

Own Business
12.2016 - Current

Customer Service Executive

Sutherland Global Services Private Limited
03.2016 - 11.2016

Bachelor of Arts - B COM

Dhanraj Baid Jain College

High School Diploma -

Kesari Higher Secondary School
M Muhammed Abdullah