Singing
Arjun Chougule
Senior Manager – Business Development | Zonal Head – Maharashtra | Hotels & TravelTech Growth Leader
Mumbai
Summary
Skilled Business Development leader offering 13 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
14
14
years of professional experience
3
3
Certificates
4
4
Languages
2
2
years of post-secondary education
Work History
Senior Manager – Business Development / Zonal Head
Cleartrip - Flipkart Group Company
Mumbai, Maharashtra
09.2025 - Current
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Implemented and developed operational standards, policies and procedures.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Provided strong leadership to enhance team productivity and morale.
- Manage a team of coordinators, BD executives, and associate managers—responsible for recruitment, training, goal-setting, performance reviews, and coaching.
- Set and monitor KPIs: partner acquisition numbers, average booking value, commission margins, fulfillment rates, and partner satisfaction scores.
- Travel across Maharashtra (and occasionally neighboring states) for partner meetings, team meetings, and events.
Manager - Business Development
Cleartrip - Flipkart Group Company
12.2021 - 09.2025
- Collaborated with Marketing and Category teams to identify and pursue new sales opportunities during major events such as the Big Billion Days Sale and Nation On Vacation Sale.
- Increased awareness of the company’s comeback plan and growth strategy through regular, in-person visits to hotel partners.
- Led the development of a business process improvement plan by successfully contracting hotels across Maharashtra.
- Currently focused on driving business growth in the Mumbai region, as well as select leisure markets. Also managing key domestic hotels chains such as Kamat Hotels, Ramee Group of Hotels, and Zuper Stays etc.
- Support the Tech team by coordinating meetings with hotel partners to gather insights on industry technology trends, contributing to enhancements in internal systems and creating a more user-friendly experience for partners.
- Prioritize the analysis of PBM (Price Benchmarking) reports to ensure competitive SRP & other channels rates, while conducting in-depth reviews of hotel content for accuracy and completeness.
- Manage and mentor team members, providing training, professional development support, and strategic guidance in market-specific business development. Responsible for their KRA achievements plans and conduct regular performance evaluations within the team.
- Championed innovative product offerings to maintain a competitive advantage, collaborating closely with R&D teams to rapidly deliver market-ready solutions.
- Streamlined internal processes by coordinating with internal stakeholders to improve operational efficiency, leveraging data-driven strategies to maximize team output.
- Strengthened customer retention through proactive account management and timely problem resolution.
- Managed a diverse and high-performing portfolio of hotel accounts, ensuring consistent revenue growth and long-term sustainability.
Senior Manager Sales & Operations
CARS24
10.2021 - 12.2021
- Responsible for organizing sales process for assigned yard. Sales and yard team planning, hiring & induction
- Accountable for achieving car visits and sales targets at designated yard
- Get in touch with logistics team lead for resolving daily operational issues with car movements
- Connect with intercity logistics head for on-time yard arrival
- Ensure team offers top-notch service for better NPS score in dedicated yard
- Elevate team's hygiene standards for enhanced pan-India ranking
- Implemented and developed operational standards, policies and procedures.
- Managed team of 23 team members for skill development and career progression within organization.
- Identified cost improvement changes and cost savings plans to increase company savings.
- Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
- Increased customer satisfaction with timely project deliveries and seamless communication.
- Achieved operational excellence by streamlining processes and implementing best practices.
Category Manager - Asset Monetization Frontier Business (West Region)
OYO
03.2020 - 10.2021
- Make OYO the top player in chosen service categories in western cities
- Deeply comprehending the category and customer hire
- Meeting vendors to discuss expanding their business with SOB properties in the western region
- Institutionalizing service delivery norms and processes for the respective vendors
- Collaborating with internal partners from different departments to execute multiple projects
- Engage in city events and conferences on behalf of OYO.
- Developed detailed sales forecasts based on historical data, allowing for proactive inventory management decisions.
Business Development Manager
OYO Rooms
04.2019 - 03.2020
- Created hotel rooms supply pipeline for dedicated territory
- Got 182 number of rooms signed & live on monthly basis
- Focused on business development of those property via OYO affiliated partner as well as OYO offline and online channels
- Also always provided new product details to asset owners of OYO, which management has launched for their asset owners
- In case of any reconciliation issues, coordinated with Finance team and other respective teams to resolve asset owner's issues
- Coordinated with entire in-house team for further solution and always focus on dedicated target or number of SRN given for SL
- As BDMs are the first impression of the company especially for all new asset owners hence, always being presentable in front of all asset owners with positive attitude towards their query or issues.
Senior Executive - Business Development (Hotels & Experiences - Non Air Business)
Cleartrip Travel Pvt Ltd
05.2017 - 04.2019
- Oversaw 400 properties, providing regular support, commercial advice, and assisting with CLEARTRIP extranet tools to enhance property content quality
- Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
- Approached new experiences in this region, except for F&B business, in a similar manner
- Analyzed market to discover marketable hotels and activities
- Ensured contracted hotels remained competitive through daily price and product comparisons.
Senior Executive - Business Development
Cleartrip Travel Pvt Ltd
03.2015 - 11.2017
- Offered regular sales contract updates and collection figures, along with weekly online booking reports for Hotels
- Team coordination for quick resolution of sold-out cases & Hotel Contracting for Mumbai & Konkan market.
- Rate and Commission Negotiations
- Improved product competitiveness and pricing using comparative price grid analysis, rate correction, inventory updates, and allocation management
- Establishing connection with hoteliers and encouraging product upgrades for enhanced revenue
- Offering exclusive deals and promotions to share best online rates
- Our goal is to enhance DAM hotels' productivity and boost their room nights through frequent marketing initiatives.
Senior Executive - Hotel Contracting Offline Sale
Ezeego1 - Cox & Kings Pvt/ Ltd
05.2014 - 03.2015
- Contracted hotels majorly for offline sale and looked after Business Development part for Goa & Gujarat region, ensured that on international, B2B, B2C platform the rates & hotels deals are flowing in the proper process
- Implemented Business Development Strategies to achieve sales targets through direct sales efforts by mapping and signing target based hotel contracts for portal with respective companies
- Provided Sales support to offline sale through contracted agents as well as with website
- Responsible for business development and after sales for sector
- Drive sales performance in designated territory through implementation of sales strategy across portfolio of heritage and star hotels/resorts maximizing contribution to exceed revenue targets
- Ensured that all hotels and resorts in assigned portfolio are properly developed to achieve revenue/share objectives
- Solicits new and existing hotels/resorts to meet and/or exceed revenue goals through combination of field sales visits, email and telephone solicitation
- Accountable for formulation and implementation of sales strategies to maximize short and long term revenue opportunities, reduce the cost of sale and generate share shift where appropriate
- Developed and maintain regular and consistent partner contact at property level and, when appropriate, with chain level regional managers.
Revenue Account Management Executive for West Region
RezNext Global Solutions Pvt Ltd
10.2013 - 05.2014
- Contracted hotels that are using IDS PMS - property management system
- Inventory updating on each product of RezNext i.e
- Airtel Live / Rooms to Night / Channel Manager
- Building Relations with hotel management
- Visited various hotels and trained their General Managers, Front Office Managers & Reservation Managers together to improve their hotel revenue by using RezNext newly added channels and OTAs - Online Travel Agents through PowerPoint Presentations.
Assistant Market Manager Business Development (Trainee)
Yatra - Travelguru Travels Pvt Ltd
01.2012 - 10.2013
- Contracted with hotels in the West Region - Mumbai, Pune and west leisure of Maharashtra for listing them on travel portals - www.travelguru.com & www.Yatra.com and promoted on Desiya - B2B
- Responsible for delivering key insights to clients as well as helping them in strategic decision-making
- Managing hotel chain accounts in South Region
- Extracting best deals/offers from hotels and negotiating with hoteliers to furnish with lowest Nets Rates available in market
- Managing and updating backend system - Jagat & Global Hotel Extranet
- Negotiating B2B and Corporate rates with hoteliers for MICE division.
Education
MBA - Business Administration
Welingkar Institute of Management
Mumbai, India 01.2025 - Current
Bachelor of Commerce -
Mumbai University
Mumbai 06.2010 - 03.2011
Diploma - Aviation
Kuoni Academy
Mumbai 06.2011 - 11.2011
Skills
Market competitor assessment
Business strategy development
Achievement monitoring and reporting
Market analysis
Training and mentoring
Territory performance optimization
Strategic decision-making
Stakeholder engagement
Experienced in leading teams
Certification
Business Intelligence Using Power BI From Skill Nation
Interests
Solo Trip
Timeline
Senior Manager – Business Development / Zonal Head
Cleartrip - Flipkart Group Company
09.2025 - Current
MBA - Business Administration
Welingkar Institute of Management
01.2025 - Current
Workplace Emotional Management From Upgrad
04-2024
Business Intelligence Using Power BI From Skill Nation
01-2023
Business Analytics From Upgrad
02-2022
Manager - Business Development
Cleartrip - Flipkart Group Company
12.2021 - 09.2025
Senior Manager Sales & Operations
CARS24
10.2021 - 12.2021
Category Manager - Asset Monetization Frontier Business (West Region)
OYO
03.2020 - 10.2021
Business Development Manager
OYO Rooms
04.2019 - 03.2020
Senior Executive - Business Development (Hotels & Experiences - Non Air Business)
Cleartrip Travel Pvt Ltd
05.2017 - 04.2019
Senior Executive - Business Development
Cleartrip Travel Pvt Ltd
03.2015 - 11.2017
Senior Executive - Hotel Contracting Offline Sale
Ezeego1 - Cox & Kings Pvt/ Ltd
05.2014 - 03.2015
Revenue Account Management Executive for West Region
RezNext Global Solutions Pvt Ltd
10.2013 - 05.2014
Assistant Market Manager Business Development (Trainee)
Yatra - Travelguru Travels Pvt Ltd
01.2012 - 10.2013
Diploma - Aviation
Kuoni Academy
06.2011 - 11.2011
Bachelor of Commerce -
Mumbai University
06.2010 - 03.2011
Languages
English
Hindi
Marathi
Konkani
Extracurricular Activities
Meditation Course, Cleartrip, Mumbai, 11/01/20, 11/01/20, Flipkart, we has offer Mental Health Leave which I recently took advantage of to make a positive impact on my daily life. I chose to attend a 10-day meditation course at the Vipassana Center in Gorai Mumbai. This experience greatly helped me improve my focus and time management skills, allowing me to be more productive and balanced in both my personal and professional life. The availability of Mental Health Leave truly demonstrates our commitment to employee well-being and personal growth.
Details
Jogeshwari East, Mumbai, 400060, India
Personal Information
- Date of Birth: 08/11/1990
- Nationality: Indian
Extracurricular Activities
Meditation Course, Cleartrip, Mumbai, 11/01/20, 11/01/20, Flipkart, we has offer Mental Health Leave which I recently took advantage of to make a positive impact on my daily life. I chose to attend a 10-day meditation course at the Vipassana Center in Gorai Mumbai. This experience greatly helped me improve my focus and time management skills, allowing me to be more productive and balanced in both my personal and professional life. The availability of Mental Health Leave truly demonstrates our commitment to employee well-being and personal growth.
Details
Jogeshwari East, Mumbai, 400060, India
Personal Information
- Date of Birth: 08/11/1990
- Nationality: Indian
Extracurricular Activities
Meditation Course, Cleartrip, Mumbai, 11/01/20, 11/01/20, Flipkart, we has offer Mental Health Leave which I recently took advantage of to make a positive impact on my daily life. I chose to attend a 10-day meditation course at the Vipassana Center in Gorai Mumbai. This experience greatly helped me improve my focus and time management skills, allowing me to be more productive and balanced in both my personal and professional life. The availability of Mental Health Leave truly demonstrates our commitment to employee well-being and personal growth.