Network Automation
Hi, I’m
Sreedhar Tharoor
Palghat
Summary
IT Consultant and Network Engineer with a focus on designing, securing, and optimizing infrastructure. Skilled at aligning technical solutions with business goals and delivering seamless software implementations. A results-driven professional dedicated to operational efficiency and collaborative troubleshooting.
Overview
15
years of professional experience
4
Certificates
4
Languages
3
years of post-secondary education
Work History
UNITED BROADBAND PVT LTD
Network Consulting Engineer
02.2024 - Current
Job overview
- Role: LAN, WAN, MAN, WLAN, OSPF, EIGRP, BGP, QoS techniques, ACL, and firewalls & Load Balancers, wireless Network, Configuring and troubleshooting Routers, Switches, Wireless LAN Controller, VOIP, SIP, Network Management, and Monitoring tools.
- Designing and implementing highly available LAN and WAN, supporting and, troubleshooting mission-critical networks.,STATIC, EIGRP, OSPF, RIP, BGP, REDISTRIBUTION, STP, RSTP, MSTP, VLAN, INTER-VLAN., as well as multiple ISP support (Kerala vision,Railwire, BSNL, KFON). Industry: ISP (Broadband Services)
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Improved client satisfaction by providing comprehensive support and tailored solutions for their unique networking needs.
- Optimized network efficiency by designing, installing, and maintaining various network systems and components.
Udhyam Cable and Broadband Pvt .Ltd
Network Support Engineer
08.2021 - 01.2024
Job overview
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
- WAN, WLAN, OSPF, EIGRP, BGP, STP, RSTP, MSTP, VLAN, INTER-VLAN, LINK AGGREGATION, wireless network, configuring, troubleshooting routers, and switches.
- Set up hardware and software in optimal configurations to meet network performance requirements.
- Monitored network hardware operations to evaluate proper configuration.
- Supported the growth of the organization by ensuring all network systems were scalable and capable of handling increased demands.
- Reduced downtime for clients by providing efficient technical support and timely issue resolution.
- Supported users in setup and configuration of wireless bridge networks.
- Managed network upgrades, migrations, and expansions while minimizing disruptions to daily operations.
- Implemented monitoring tools for proactive identification of potential issues before they became critical problems.
LIONS EDUCATIONAL TRUST COLLEGE
System Administrator /Administrative Officer
02.2017 - 07.2021
Job overview
- IT ADMINISTRATOR, Education Administration(Nodal Officer), (Course counselor).
- Assist with admissions, recruitment, public or alumni relations, and marketing activities, deal with queries and procedures, Nodal/IQAC officer
- Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
DIYA TECHNO SOFT
System Engineer-Consultant
05.2011 - 01.2017
Job overview
- Networking solutions, web technology services, and customer relationship.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Ensured stability, integrity, and efficient operation of enterprise information systems through seamless software deployment, system maintenance, and comprehensive organizational training.
- Implemented networking and server changes to meet client budgets and needs. Also, optimized networked software and operating systems by applying updates and patches.
- Assisted in developing cost-effective solutions to engineering problems. Supported the Professional Services team by preparing and delivering technical presentations and Statements of Work that matched client requirements with effective solutions.
- Negotiated contracts on behalf of clients, securing favorable terms that contributed to their overall success.
- Managed client relationships through regular check-ins and updates on project progress.
- Developed and maintained strong client relationships, ensuring high levels of satisfaction and repeat business.
21CENTRURY INFOWAY
Service engineer (Junior)
03.2008 - 04.2011
Job overview
- IT SOLUTIONS (Computer sales and solutions -HARDWARE, NETWORKING,Software deployments....)
- Installing and configuring software and hardware in computers, Maintaining Security of Systems by implementing, antivirus Software and Other miscellaneous security tools
- Improved system efficiency with thorough troubleshooting and root cause analysis of technical issues.
- Participated in client consultations and product capability demonstrations to support sales efforts.
- Reduced equipment downtime by performing regular maintenance checks and implementing preventive measures.
- Tested and checked performance of hardware and software programs.
- Increased client retention, delivering exceptional customer service during on-site visits and remote support sessions.
- Delivered outstanding after-sales support, maintaining open lines of communication with clients to address concerns or inquiries promptly.
ZION VISION OF IT
System Engineer ( Trainee.)
01.2005 - 02.2008
Job overview
- Trainee Level -Hardware,Os trouble shooting ,Administrations ,Marketing Communication.
- Maintained technology equipment performance by configuring, diagnosing and repairing hardware.
- Investigated hardware product issues involving materials and software and devised solutions.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
SKYNET SYSTEM
Hardware &Network Engineer (Trainee)
02.2003 - 12.2004
Job overview
- Trainee(part-time) Level -Hardware&software troubleshooting, Marketing & services.
Education
Bharathiar UniversityCoimbatore, India
MBA from Management Information Systems
12.2019 - 08.2022
Bharathiar UniversityCoimbatore, India
Bachelor of Science from Computer Application
04.2001
N.S.S COLLEGE ,NEMMARANemmara,palakkad
04.2001
MNKMHSS,CHITTILANCHERI
S.S.L.C
01.1999
Skills
Computer Programming
Technical support
Network configuration
Networking and routing protocol expertise
Network performance monitoring
Network troubleshooting
Certification
CERTIFICATE IN DEVELOPING ENTERPRISE APPLICATION &WEB SERVICES USING DOTNET2003 AND J2EE TECHNOLOGIES
Interests
Cloud Infrastructure
Cybersecurity Research
Timeline
Network Consulting Engineer
UNITED BROADBAND PVT LTD
02.2024 - Current
Network Support Engineer
Udhyam Cable and Broadband Pvt .Ltd
08.2021 - 01.2024
Bharathiar University
MBA from Management Information Systems
12.2019 - 08.2022
System Administrator /Administrative Officer
LIONS EDUCATIONAL TRUST COLLEGE
02.2017 - 07.2021
System Engineer-Consultant
DIYA TECHNO SOFT
05.2011 - 01.2017
Service engineer (Junior)
21CENTRURY INFOWAY
03.2008 - 04.2011
System Engineer ( Trainee.)
ZION VISION OF IT
01.2005 - 02.2008
Hardware &Network Engineer (Trainee)
SKYNET SYSTEM
02.2003 - 12.2004
Bharathiar University
Bachelor of Science from Computer Application
04.2001
N.S.S COLLEGE ,NEMMARA
04.2001
MNKMHSS,CHITTILANCHERI
S.S.L.C
Languages
Tamil (Limited Working)
English (Professional Working)
Hindi (Native or Bilingual)
Malayalam (Native or Bilingual)