SHRIRAM S

Program Management –

• Managed a portfolio of cloud infrastructure projects, consistently meeting timelines and driving revenue increase of 13%.
• Collaborated with resource management group to allocate resources effectively, thereby reducing overhead counts by 10%.
• Developed process improvements on resource planning, resulting in an increase of 20% resource capacity utilization.
• Evaluated and proposed solutions for new business opportunities, ensuring thorough planning and estimation.

Project Delivery –

• Executed detailed project plans, coordinating timelines, milestones, and budgets to achieve successful project completion.
• Assessed SOWs and work orders through MSA structure to comprehend commitments and expectations.
• Conducted comprehensive risk assessments and implemented effective mitigation strategies to minimize project execution issues.
• Developed and executed action plans to ensure compliance with client-agreed SLAs.

Key Accomplishments -

• Cost Savings and Optimization: Identified and implemented automation solutions for Cloud Infrastructure that resulted in reduction of 275 man hours and $92K savings.
• Successful Cloud Migration: Led multiple cloud migration projects, seamlessly transitioning all critical business applications to the cloud, resulting in reduction of IT costs and improved system scalability.
• SQL Database Upgrade: Successfully led a team in deployment of SQL upgrade project for a major healthcare organization, resulting in enhanced security and performance.
• System Integration & Automation: Directed a team of 16 to implement the PSO process automations solution resulting in 59% automation with a success rate of 92%; thereby improving operations efficiency.

• Successfully established a new production plant, commissioned machineries using upgraded technology to increase production capacity by 25%.
• Instrumental in new product developments to diversify existing portfolio and targeting new domains.
• Collaborated with vendors and supply partners for smooth supply chain management.
• Directed the documentation and refinement of production procedures, optimizing Quality Management Systems.
• Implemented and evaluated metrics to enhance operational performance and drive continuous improvement.
  

Key Accomplishments:

• First Year Revenue: Exceeded the first year annual revenue target by 9% due to increased production volumes and favorable market conditions.
• Increased Client base: Secured contracts from 3 new clients within 2 years, contributing to a 16% year on year growth in revenue.

• Achieved operational excellence through the implementation of process automation, enhancements, and strategic initiatives.
• Conducted Quarterly Business Reviews with stakeholders to share feedback, receive input, and implement best practices.
• Collaborated with Global Process Owners on the implementation of new quality initiatives.
• Supported the campus recruitment and onboarding process with a focus on diversity and inclusion.
• Drove several organizational initiatives in collaboration with cross functional managers.

Key Accomplishments:

• Streamlined M&A auto fulfillment: Instrumental in driving the fulfillments of M&A, mapping them to new product codes and streamlined the process by automating them, resulting in increased efficiency.
• Org-wise initiatives: Drove the Rewards & Recognition program for Biz Ops vertical, successfully enhancing employee engagement and motivation, and fostering a culture of excellence within the team.

• Developed business architecture using requirements such as scope, process, alternatives and risks.
• Analyzed stakeholder’s business requirements and processes through document analysis, discussions and workflow analysis.
• Translated stakeholder’s requirements into tangible deliverables in the form of user stories, user cases, and dataflow diagrams.
• Documented and maintained the business requirements and aligned them with functional and technical requirements.