Krishna S
Bangalore,Karnataka
Summary
Reliable professional with experience in optimizing administrative and operational processes. Proven ability to manage multiple projects and prioritize tasks to meet deadlines.
Overview
4
4
years of professional experience
Work History
Travel Associate
Deem Software
08.2013 - 08.2014
- Arranged travel accommodations for groups, couples, executives, and special needs clients
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments
- Followed up with customers to increase customer service with travel plans
- Updated and maintained customer databases to increase customer retention
- Generated travel-related reports for clients to facilitate decision-making.
Relationship Manager
IndusInd Bank
08.2012 - 07.2013
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service
- Built and maintained relationships with new and existing clients while providing high level of expertise
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Process Associate
BCD Travels
08.2010 - 07.2012
- Identified and resolved process issues to drive optimal workflow and business growth
- Monitored and reported on process performance to verify compliance with established standards
- Prioritized initiatives to increase success rates of strategic projects
- Collected, arranged, and input information into a database system
- Optimized customer experience by delivering superior services and effectively troubleshooting issues
- Helped meet changing demands by recommending improvements to business systems or procedures.
Education
MBA in Finance and Marketing -
R.V. Institute of Management, Bangalore University
Bangalore, Karnataka01.2010
BBM -
B.H.S. First Grade College, Bangalore University
Bangalore, Karnataka01.2008
K.S.E.E.B. (Karnataka Secondary Education Examination Board) -
Lawrence High School
Bangalore, Karnataka01.2005
Skills
- Applications, : MS Office, Junior Typing
- Operating System, Professional
- Windows Operating System 98, 2000, Windows XP
- Client Relationship Building
Accomplishments
- Participation in Tenure Entrepreneurship and Development
- Participation in Workshop on Personal Financial Planning
Languages
English
Kannada
Telugu
Hindi
Personal Information
- Father's Name: K. S .Shankar
- Date of Birth: 10/11/87
- Gender: Male
- Nationality: Indian
Hobbies and Interests
- Browsing Net
- Playing Cricket
- Listening to music
- Making new friends
Timeline
Travel Associate
Deem Software
08.2013 - 08.2014
Relationship Manager
IndusInd Bank
08.2012 - 07.2013
Process Associate
BCD Travels
08.2010 - 07.2012
MBA in Finance and Marketing -
R.V. Institute of Management, Bangalore University
BBM -
B.H.S. First Grade College, Bangalore University
K.S.E.E.B. (Karnataka Secondary Education Examination Board) -
Lawrence High School
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