Surekha Boyilla
CPC | ICD – 10 | CPT | HIPPA | Vast Experience In Medical Industry|
Hyderabad
Summary
1. 14+ Years of experience in the medical coding industry
2. Managing a team of 110+ members
3. 10+ years of experience in team management, goal setting, mentoring and monitoring KPIs
4. CPC Certified
5. Rich working Knowledge in Radiology Coding and Interventional Radiology
6. Very Good Knowledge in E/M OP and Surgery Coding
7. Strong understanding of HIPAA and privacy laws
8. Excellent knowledge in Medical File Documentation
9. Good knowledge in File Auditing
10. Good track in maintaining SLA and managing TAT (Turn Around Time)
11. Vast experience in building and defining SOP
12. Good knowledge of MS Office Suite (Word, PPT, Excel, and Outlook)
13. Good oral and written communication skills
Overview
14
14
years of professional experience
Work History
Operations Manager
R1-RCM Global Private Limited
Hyderabad
04.2019 - Current
1. Managing a team of 110+ members
2. Team management, goal setting, mentoring and monitoring KPIs
3. Transitions and process stabilizations
4. Implemented new process related applications
Associate Manager
Sutherland Global Services
Hyderabad
12.2015 - 02.2019
1.Team management, goal setting, mentoring and monitoring KPIs and maintaining KPI targets
2. Monitoring team production quality and managing the attendance
3. New Transitions and process stabilization activities
SME in Medical Coding
Apollo Health Street
Hyderabad
05.2012 - 12.2012
1.Team coaching and mentoring
2.File auditing
3.Tracking, maintaining SLA and TAT (Turn Around Time)
4.Attended new transitions
Sr. Coder
Apollo Health Street
Hyderabad
05.2009 - 05.2012
1. Worked on complex coding accounts(like E/M, Surgery)
Coder
Apollo Health Street
Hyderabad
09.2007 - 04.2009
1. Worked on Radiology accounts
2. Worked on Complex IVR coding
Education
PG Diploma in Medical Records - Medical Records
Sri Venkateshwara Institute of Medical Sciences,
Tirupathi 06.1997 - 04.1999
Bachelor of Science - in Botany, Zoology And Chemistry
DRW College, Sri Venkateshwara University
Tirupati 06.1994 - 04.1997
Skills
Experience in the medical coding industry
Awards
1. Received Guiding Star award multiple times in Q4 (2019,2020 and 2021)
2. 10 YEARS OF SERVICE : Service Year Milestone Award, in June 2018 from Sutherland
3. CERTIFICATE OF EXCELLENCE AWARD : for the Period of Q1-Q3, 2017-18
4. EMERGING LEADERS AWARD in June 2015
5. BEST PERFORMER OF THE QUARTER AWARD : For the Q4 Quarter, 2011-12
6. PAT ON THE BACK - BEST PEER AWARD : for Q4 Quarter, 2010-2011
Timeline
Operations Manager
R1-RCM Global Private Limited
04.2019 - Current
Associate Manager
Sutherland Global Services
12.2015 - 02.2019
SME in Medical Coding
Apollo Health Street
05.2012 - 12.2012
Sr. Coder
Apollo Health Street
05.2009 - 05.2012
Coder
Apollo Health Street
09.2007 - 04.2009
PG Diploma in Medical Records - Medical Records
Sri Venkateshwara Institute of Medical Sciences,
06.1997 - 04.1999
Bachelor of Science - in Botany, Zoology And Chemistry
DRW College, Sri Venkateshwara University
06.1994 - 04.1997