Karan Babu
Bengaluru
Summary
Staff Analyst specializing in channel visibility solutions for clients, ensuring seamless integration and data accuracy across various platforms. Continuously identifying, assessing, and mitigating risks in the business process and recommended process improvements, resulting in streamlined operations and increased productivity. Committed to delivering actionable insights and driving operational excellence in dynamic, fast-paced environments. Seeking an opportunity to leverage my analytical skills and contribute to data-driven decision-making in a dynamic and growth-oriented organization.
Overview
8
8
years of professional experience
Work History
Staff Analyst
e2open
09.2024 - Current
- Analyzed KPI trends and identified areas for improvement, leading to a 15% increase in overall efficiency
- Conducted Root Cause Analysis (RCA) for operational process issues, resulting in reduction of process errors
- Conducted comprehensive risk assessments on 10+ projects, resulting in a 20% reduction in potential risks identified
- Analyzed documentation, internal tools, and technology to identify inefficiencies and recommended actionable process improvements, resulting in streamlined operations and increased productivity
- Translated complex user scenarios into detailed functional requirements, creating test scenarios and test cases to ensure robust software functionality and seamless user experience
Senior Analyst
e2open
09.2021 - 08.2024
- Streamlined the error management process, reducing errors by 25% and saving the company thousands of dollars in rebates and incentives partner programs
- Collaborated with cross-functional teams to implement POS risk assessment, reducing unauthorized transactions by 70% and ensuring compliance
- Ensured timely delivery of product releases by conducting regression testing on new product enhancements and improvements
- Improved accuracy of product identification by using various strategies to ensure transactions are categorized under the correct line of business
- Analyzed industry trends to forecast market demand, resulting in a 20% reduction in excess inventory
Analyst
e2open
08.2017 - 08.2021
- Reconcile of point-of-sale (POS) and inventory transactions reported by partners versus the shipment data received from client, reducing discrepancies and accuracy in the data
- Managed the end-to-end data lifecycle for channel partners, from onboarding to performance metrics
- Proactively managed partner queries within SLA through Salesforce, Microsoft Outlook, resulting in improved client satisfaction
- Worked on analyzing trends in channel partner data, making observations regarding unusual business patterns, sudden spike in sales, reviewing and solving queries
Associate Analyst
e2open
10.2016 - 07.2017
- Preparation of custom MIS reports for India Retail Channel Partners based on client requirements on a weekly and monthly basis
- Drove data-driven decision making by organizing unstructured datasets into clear and concise reports using Microsoft Office tools
Education
Master's Degree - Master Of Arts in Economics
St Joseph's College
06.2016
Bachelor's Degree - Bachelor Of Arts in Economics, Political Science and Sociology
St Joseph's College
06.2014
Other - ISC Humanities in Economics and Political Science
Clarence High School
06.2011
Skills
- Qliksense
- Salesforcecom
- Reporting
- Alteryx
- Business Intelligence
- Data Reporting
- Documentation
- Inventory Forecasting
- Microsoft Excel
- Microsoft Office
- Operations Process Improvement
- Root Cause Analysis
- SKU Management
- SQL
- Team Leadership
- Test Requirements
Timeline
Staff Analyst
e2open
09.2024 - Current
Senior Analyst
e2open
09.2021 - 08.2024
Analyst
e2open
08.2017 - 08.2021
Associate Analyst
e2open
10.2016 - 07.2017
Master's Degree - Master Of Arts in Economics
St Joseph's College
Bachelor's Degree - Bachelor Of Arts in Economics, Political Science and Sociology
St Joseph's College
Other - ISC Humanities in Economics and Political Science
Clarence High School
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