Summary

Overview

Work History

Education

Skills

Timeline

Suchandani Chakraborty

Bengaluru,Karnataka

Summary

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management. R Excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.

Overview

years of professional experience

years of post-secondary education

Work History

Account Manager-Central Region

Merck Life Science

Bangalore

2020.04 - Current

Conduct sales activities including prospecting to develop opportunities in Induustrial, Disgnostics,
Harma, Biotech, healthcare accounts
Nsure the successful rollout and adoption of Merck/Sigma product/Solutions through strong account management activities and coordination with pre-and-post sales and support resources
Rospect for and qualify leads and develop new customers
Repare activity and forecast reports for management
Evelop account and closing plans
Uild and strengthen the business relationship with current accounts and new prospects
Oordinate with Field Marketing to develop and execute regional events, campiagn on branding the portfolio of Merck
Well versed with CRM , Sales force, Tableau tool for day to day activities like campaign management, database analysis, market research.
Delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
Recommended brand products to customers, highlighted benefits and redirected objections to secure more than $600K in sales.

Account Manger-Inside Sales/Commercial Excellence

Honeywell

Gurgaon

2017.01 - 2020.03

Strategic Consulting, including Business Plan & Sales Strategy Development
Managing Inside sales process from end-to-end sales cycle, starting from E-mail Marketing,
B2B Lead Generation, Web Research, Data analysis, Email campaign, Secondary Research,
Develop and execute a business plan and sales strategies to achieve sales goals
Building pipelines long term and short term basis to achieve monthly operational plans and yearly plans
Identifying potential customers in Pharma, Biotech, healthcare business and closing deals within timeline with strategic business developments
Proactive account management for assigned regions and capturing order to cash process
Skilled at establishing negotiation with customers, good presentation skill and proficient product knowledge to demonstrate about lab chemicals
Proficient with sales tools, such as SAP, Sales force, Business Objectives for weekly and monthly report preparation and order management process
Organizing pharma seminars, product specific demonstration, presentations, training to engage existing customers also create demand from new customer
Close interaction with cross-functional teams like supply chain, product, marketing to bridge the gap with help of data and act as face for customers
Sales process design, content platform management through data analysis and insights
Resolved problems, improved operations and provided exceptional service.

Account Executive-Inside Sales

Alethe labs

Gurgaon

2016.07 - 2017.02

Working at Alethe Labs with the role for Inside sales-Lead Generation for
Nterprise Solution/Software based on Big Data and analytics system
Starting from market research, making a fruitful database of top notch entrepreneurs from various sectors
E-mail Marketing, B2B Lead Generation, Web Research, Data analysis, Email campaign, Secondary
Esearch, Database Management, cold calling to the potential customers and specializing in developing Client Relationships
Drastic follow ups with all qualified leads day to day basis and making the prospect towards closure level
Highly analytical, diligent and results-driven with continuous Learning & Empowering Talent
Involved in business development activities through strategic decision-making, market analysis, organizational Agility which leads Decision Making & Delivering Results # Experience in driving a customer focused approach with high focus on service differentiation
Skilled at establishing and cultivating long-term quality relationships with all levels of professionals toward attainment of corporate goals and objectives
Leads field forecasting efforts among the team, ensuring accurate forecasts
Involvement in sales supports personnel, including customer support, service, and management resources, to ensure team performance objectives & customers’ expectations
Achievement of the team targets, result orientation, activities and creativity and development of people in the team is the key success area in the job.
Built and strengthened relationships with new and existing accounts to drive revenue growth.
Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
Stayed abreast of competitive landscape and emerging technologies to best position brand in global marketplace.

Account Executive

Hindustan Times

2015.12 - 2016.05

Generation of leads and making them into prospects and maintain pipeline for sales closure
Suchandani Chakraborty - page 3 # Acquisition of new clients through extensive Market research, Online research, Data-mining, calling mailer’s # Making closure of prospects, selling shine.com packages, recruitment solutions and generates ROI
Hands on experience on Online marketing, Social media marketing, Content management, Media planning,, Digital Branding,(e-mail campaign, SMS campaign, Banner ads) # Successfully completed 2 successive Hindustantimes HR Conclave(Corporate events of HT), bringing corporate clients on board from various verticals(ecommerce, real estate, fashion) # Maintain existing client’s as well as acquisition of new clients
Building relationships with client, interacting with them, making them understand about new products and services with HT MEDIA, presenting new projects given by HT Media in front of clients, handling troubleshooting problem for clients
Maintain Excel sheet, CRM and day to day report submitting to concern manager # Generating ROI for the company.
Built and strengthened relationships with new and existing accounts to drive revenue growth.
Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.

Scientific Analyst

2014.05 - 2015.05

Operations and client servicing) for the Scientific Data-base company ,
Olecular Connections from, Reviewing All scientific journals, patents, articles related to Pharmaceutical and clinical research # Capturing all necessary information from those to the software-tool # Data analysing and maintain quality work
Communicating with clients, handling their queries through mails or phone
Troubleshooting for the clients
Maintain relationship with clients through mails
Achieved more than the target
Distribution management including route efficiency & service frequency # Maintained proper trade relations to maximize benefits # Developed and trained the team, set objectives and target of the team, data monitoring & motivating team members # Enabling Seasonal schemes which helped to achieve growth in business.

Research Associate

Anthem Biosciences Private Limited

2012.07 - 2014.04

Designing and conducting lab experiments directed by clients
Handling multistep drug-molecule synthesis, purification, characterization, process-development, # Worked as a process-chemist in process chemistry lab # Synthesis of API’s maintaining Good Manufacturing Process(GMP) # Reaching the target compound with its quality and analyzing it through instrumentation
Oordination with research/PM on day to day progress
Quality Check at every level.

Education

Bachelor of Applied Science (B.A.Sc - CHEMISTRY

University of Calcutta

2007.01 - 2010.01

12th - Physics, Computer Science

BMGHS

2007.01 - 2008.01

Post Graduate Diploma - Marketing Management

NMIMS Global

MBA - Master of Business Administration - Marketing/Marketing Management

Narsee Monjee Institute of Management Studies

2019.01 - 2021.01

Master’s Degree, M.sc - Organic Chemistry

Bangalore University

2010.01 - 2012.01