Suchandani Chakraborty
Bengaluru,Karnataka
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management. R Excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
Work History
Account Manager-Central Region
Merck Life Science
Bangalore
04.2020 - Current
- Conduct sales activities including prospecting to develop opportunities in Induustrial, Disgnostics,
- Harma, Biotech, healthcare accounts
- Nsure the successful rollout and adoption of Merck/Sigma product/Solutions through strong account management activities and coordination with pre-and-post sales and support resources
- Rospect for and qualify leads and develop new customers
- Repare activity and forecast reports for management
- Evelop account and closing plans
- Uild and strengthen the business relationship with current accounts and new prospects
- Oordinate with Field Marketing to develop and execute regional events, campiagn on branding the portfolio of Merck
- Well versed with CRM , Sales force, Tableau tool for day to day activities like campaign management, database analysis, market research.
- Delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Recommended brand products to customers, highlighted benefits and redirected objections to secure more than $600K in sales.
Account Manger-Inside Sales/Commercial Excellence
Honeywell
Gurgaon
01.2017 - 03.2020
- Strategic Consulting, including Business Plan & Sales Strategy Development
- Managing Inside sales process from end-to-end sales cycle, starting from E-mail Marketing,
- B2B Lead Generation, Web Research, Data analysis, Email campaign, Secondary Research,
- Develop and execute a business plan and sales strategies to achieve sales goals
- Building pipelines long term and short term basis to achieve monthly operational plans and yearly plans
- Identifying potential customers in Pharma, Biotech, healthcare business and closing deals within timeline with strategic business developments
- Proactive account management for assigned regions and capturing order to cash process
- Skilled at establishing negotiation with customers, good presentation skill and proficient product knowledge to demonstrate about lab chemicals
- Proficient with sales tools, such as SAP, Sales force, Business Objectives for weekly and monthly report preparation and order management process
- Organizing pharma seminars, product specific demonstration, presentations, training to engage existing customers also create demand from new customer
- Close interaction with cross-functional teams like supply chain, product, marketing to bridge the gap with help of data and act as face for customers
- Sales process design, content platform management through data analysis and insights
- Resolved problems, improved operations and provided exceptional service.
Account Executive-Inside Sales
Alethe labs
Gurgaon
07.2016 - 02.2017
- Working at Alethe Labs with the role for Inside sales-Lead Generation for
- Nterprise Solution/Software based on Big Data and analytics system
- Starting from market research, making a fruitful database of top notch entrepreneurs from various sectors
- E-mail Marketing, B2B Lead Generation, Web Research, Data analysis, Email campaign, Secondary
- Esearch, Database Management, cold calling to the potential customers and specializing in developing Client Relationships
- Drastic follow ups with all qualified leads day to day basis and making the prospect towards closure level
- Highly analytical, diligent and results-driven with continuous Learning & Empowering Talent
- Involved in business development activities through strategic decision-making, market analysis, organizational Agility which leads Decision Making & Delivering Results # Experience in driving a customer focused approach with high focus on service differentiation
- Skilled at establishing and cultivating long-term quality relationships with all levels of professionals toward attainment of corporate goals and objectives
- Leads field forecasting efforts among the team, ensuring accurate forecasts
- Involvement in sales supports personnel, including customer support, service, and management resources, to ensure team performance objectives & customers’ expectations
- Achievement of the team targets, result orientation, activities and creativity and development of people in the team is the key success area in the job.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
- Stayed abreast of competitive landscape and emerging technologies to best position brand in global marketplace.
Account Executive
Hindustan Times
12.2015 - 05.2016
- Generation of leads and making them into prospects and maintain pipeline for sales closure
- Suchandani Chakraborty - page 3 # Acquisition of new clients through extensive Market research, Online research, Data-mining, calling mailer’s # Making closure of prospects, selling shine.com packages, recruitment solutions and generates ROI
- Hands on experience on Online marketing, Social media marketing, Content management, Media planning,, Digital Branding,(e-mail campaign, SMS campaign, Banner ads) # Successfully completed 2 successive Hindustantimes HR Conclave(Corporate events of HT), bringing corporate clients on board from various verticals(ecommerce, real estate, fashion) # Maintain existing client’s as well as acquisition of new clients
- Building relationships with client, interacting with them, making them understand about new products and services with HT MEDIA, presenting new projects given by HT Media in front of clients, handling troubleshooting problem for clients
- Maintain Excel sheet, CRM and day to day report submitting to concern manager # Generating ROI for the company.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
Scientific Analyst
05.2014 - 05.2015
- Operations and client servicing) for the Scientific Data-base company ,
- Olecular Connections from, Reviewing All scientific journals, patents, articles related to Pharmaceutical and clinical research # Capturing all necessary information from those to the software-tool # Data analysing and maintain quality work
- Communicating with clients, handling their queries through mails or phone
- Troubleshooting for the clients
- Maintain relationship with clients through mails
- Achieved more than the target
- Distribution management including route efficiency & service frequency # Maintained proper trade relations to maximize benefits # Developed and trained the team, set objectives and target of the team, data monitoring & motivating team members # Enabling Seasonal schemes which helped to achieve growth in business.
Research Associate
Anthem Biosciences Private Limited
07.2012 - 04.2014
- Designing and conducting lab experiments directed by clients
- Handling multistep drug-molecule synthesis, purification, characterization, process-development, # Worked as a process-chemist in process chemistry lab # Synthesis of API’s maintaining Good Manufacturing Process(GMP) # Reaching the target compound with its quality and analyzing it through instrumentation
- Oordination with research/PM on day to day progress
- Quality Check at every level.
Education
Bachelor of Applied Science (B.A.Sc - CHEMISTRY
University of Calcutta
01.2007 - 01.2010
12th - Physics, Computer Science
BMGHS
01.2007 - 01.2008
Post Graduate Diploma - Marketing Management
NMIMS Global
MBA - Master of Business Administration - Marketing/Marketing Management
Narsee Monjee Institute of Management Studies
01.2019 - 01.2021
Master’s Degree, M.sc - Organic Chemistry
Bangalore University
01.2010 - 01.2012
Skills
National accounts management
undefinedTimeline
Account Manager-Central Region
Merck Life Science
04.2020 - Current
MBA - Master of Business Administration - Marketing/Marketing Management
Narsee Monjee Institute of Management Studies
01.2019 - 01.2021
Account Manger-Inside Sales/Commercial Excellence
Honeywell
01.2017 - 03.2020
Account Executive-Inside Sales
Alethe labs
07.2016 - 02.2017
Account Executive
Hindustan Times
12.2015 - 05.2016
Scientific Analyst
05.2014 - 05.2015
Research Associate
Anthem Biosciences Private Limited
07.2012 - 04.2014
Master’s Degree, M.sc - Organic Chemistry
Bangalore University
01.2010 - 01.2012
Bachelor of Applied Science (B.A.Sc - CHEMISTRY
University of Calcutta
01.2007 - 01.2010
12th - Physics, Computer Science
BMGHS
01.2007 - 01.2008
Post Graduate Diploma - Marketing Management
NMIMS Global
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