Gyanabihari Kisku
Branch manager
Malkangiri
Summary
Dynamic Branch Manager at Koraput Central Cooperative Bank with a proven track record in enhancing customer satisfaction and driving revenue growth. Expert in relationship building and sales development, I successfully increased branch profitability through strategic cost-saving measures and staff training, fostering a high-performing team dedicated to excellence.
Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
Overview
2
2
years of professional experience
Work History
Branch Manager
Koraput Central Cooperative Bank
01.2023 - Current
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
Education
Master of Science - Mathematics
Utkal University
Bhubaneswar 04.2001 -
Bachelor of Science - Mathematics
Fakir Mohan University
Balasore, India 04.2001 -
+2 Science
Bhadrak Junior College
Bhadrak08-2015
S.N Highschool , Basta
Basta , Balasore 04.2001 -
Skills
Customer service
Branch operations management
Relationship building
Relationship building and management
Sales development
Coaching and mentoring
Employee development
Business development expertise
Performance reviews
Team player
Customer relationships
Staff management
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
odiya
Bilingual or Proficient (C2)
Software
Ms office
Ms word
Ms power point
Timeline
Branch Manager
Koraput Central Cooperative Bank
01.2023 - Current
Master of Science - Mathematics
Utkal University
04.2001 -
Bachelor of Science - Mathematics
Fakir Mohan University
04.2001 -
S.N Highschool , Basta
04.2001 -
+2 Science
Bhadrak Junior College