Shaheen V
Senior analyst -PMO
Bangalore
Summary
To be associated with progressive organization that provides scope to update skills and to be a part of the team, which dynamically works towards the growth of the organization, and provides Job satisfaction. I am willing to work as a key player in challenging & creative environment. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Senior Analyst- PMO
Blulegion Technologies
05.2024 - Current
- Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.
- Optimized project management, resulting in timely deliverables and improved client satisfaction rates.
- Nurtured strong working relationships with clients, ensuring their needs were met while exceeding expectations on deliverables.
- Investigated system issues and implemented resolutions to reduce downtime.
- Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
- Provided expert advice for senior management, contributing to informed decision-making and strategic planning.
Business Analyst
Tech Mahindra Cerium
5 2022 - 10.2023
- Creating and implementing program plans and schedules
- Tracking monthly revenue to invoice closure
- Work with finance team on optimizing margins for programs
- Managing workforce and resource allocation
- Upskilling program for team inline with program goals for better billability
- Tracking all the business requirements
- Developed and managed documentation, tracking and reporting system to ensure no billing loss
- Collaborating with HR and maintain records of employee data and project details
- Collaborating with TA, sales, Delivery heads, Vertical heads towards business goals
- Value contribution: Collaborated with different teams to streamline and expedite the visa process for Japan and Taiwan opportunity
- Ensuring efficient and error-free submissions
- Played a pivotal role in obtaining and renewing visas, optimizing timelines and minimizing disruptions in onsite assignments, thereby enhancing project continuity.
Associate HR
Infosys BPM Limited
04.2020 - 12.2021
- Assist in developing content for various OD interventions and managing Reporting and Budgets for OD function
- Review and validate inputs received and creates content viz., FAQs, Plans, Reports among others
- Depict the data collected and produce insightful reports and present the final research outputs to the OD team
- Prepares reports, MOMs etc
- To track/monitor project timelines and coverage as per the plan
- Should be able to coordinate with various stakeholders, manage logistics etc
- In order to ensure smooth execution of the project
- Track all SOPs and audit observations to ensure they are up to date in order to meet audit requirements
- Assist in executing and suggest changes in order to improve and modifying processes as and when required
- Designing communication /socialization templates to ensure clarity amongst target audience about OD interventions
- Responsible for creating and executing various campaigns to build buzz around the OD initiative
- Handles / helps resolve queries in order to achieve C-Sat, build rapport/connect with stakeholder in order to encourage participation and co-creation
- Responsible for validating the ideas and giving the output to HRD for implementing
- Responsible for tool management & mail box management to ensure smooth user-friendly environment.
Senior Process Executive (HR)
Infosys BPM Limited
01.2019 - 04.2020
- Responsible for co-ordination with vendors, BHR and client spoc for BGV related activities
- Daily interaction with stakeholders on requirements and receiving feedback about vendor performance, sending MOM with stakeholders and ensure all the issues raised in the meeting are closed within the agreed timeline
- Responsible for audit
- Responsible for addressing queries related to BGV
- Responsible for Exist Process
- Handling onboarding activities for new Joiner’s
- Handled Acquisition With team
- Handled Compliance reports
- Handled Organisation development projects.
HR Executive
STYRE
05.2013 - 03.2014
- Recruitment: Co-coordinating with technical panel and understanding their requirements, defining job positions
- Responsible for resourcing, screening and shortlisting resumes through various job portals or else internal reference, headhunting
- Responsible in taking telephonic, personal interviews and coordination with department heads
- Responsible in preparing offer letter, employment contract and job descriptions, completing joining formalities and documentation
- Training & Development: Responsible in Scheduling and arranging training while coordinating with external trainers and training programs
- Responsible for identifying training needs and nominating candidates for training
- Responsible in issuing training certificates after completion of the training
- HR Administration: Responsible in preparing travel allowances and all employee benefits
- Handling attendance database of employees
- Responsible in maintaining employee’s personal files and records, communicating HR policies across the organization at all levels
- Responsible in generating the Experience Letters & Relieving Letters
- HR Administration: Responsible for celebrating festival, birthdays and other company events
- Responsible for recreational activities for employees - employee get together, picnics & parties
- Developing employee engagement programs like Initiated and administered a welcome-mail policy to all new joiners, Initiated regular Birthday mailers & celebration policy.
Education
MBR (HR & Marketing) -
VTU
Bachelor of Business Management - undefined
AIMS
Higher Secondary Certificate Examination - undefined
SAEC
Secondary School Certificate Examination - undefined
SVEM
Skills
Proficient in Windows, MS excel, word and PowerPoint Excellent interpersonal and presentation skills, good analytical and problem-solving skills, great time management ability, decision maker, ability to work effectively under pressure, self-disciplined, self-motivated, positive approach to work, planning & organizing
Quick learner with the ability to lead team Take up challenging tasks to completion and excellent communication skills
Accomplishments
- Have been awarded with SPOT Award for putting in great efforts for BGV Audit
- Have been awarded with SPOT Award for tool management
Additional Information
5+ years
Personal Information
- Date of Birth: 08/18/94
- Marital Status: Unmarried
Languages
English, Hindi, Kannada, Urdu & Telugu
Interests
Swimming, Cooking, Travelling, Badminton
Timeline
Senior Analyst- PMO
Blulegion Technologies
05.2024 - Current
Associate HR
Infosys BPM Limited
04.2020 - 12.2021
Senior Process Executive (HR)
Infosys BPM Limited
01.2019 - 04.2020
HR Executive
STYRE
05.2013 - 03.2014
Business Analyst
Tech Mahindra Cerium
5 2022 - 10.2023
MBR (HR & Marketing) -
VTU
Bachelor of Business Management - undefined
AIMS
Higher Secondary Certificate Examination - undefined
SAEC
Secondary School Certificate Examination - undefined
SVEM
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