Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
years of professional experience
Skills
Microsoft Excel
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Work History
360 Street View
Chandigarh
Business Development Manager
11.2017 - 12.2022
Job overview
PPC work , Google ads and mapping , Social media handler.
Reached out to potential customers via telephone, email and in-person inquiries.
Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
Negotiated, prepared and signed contracts with clients.
Collaborated with sales and marketing departments to support project rollout.
Negotiated and closed long-term agreements with new clients in assigned territory.
Eclerx services Pvt. Ltd.
Chandigarh
Billing Analyst, Customer Financial Services
01.2017 - 08.2017
Job overview
Analyzing International customer's billing related query over Chat.
Upselling product and maintain need of customer.
Floor support, help to new agents to understand realtime chat query.
Conducted monthly pre-billing review and data quality analysis to verify complete accuracy of invoices delivered to customers and providers
Knack Global Pvt. Ltd.
Chandigarh
AR Analyst
06.2016 - 12.2016
Job overview
RCM management, Read and analyses incoming reports, Memos to determine there significance.
Deposited checks and worked with accounting supervisor to determine coding and prepare related entries.
Liaised cross-functionally with team to resolve changes or modifications to revenue recognition or invoicing process.
Developed professional relationships with internal and external clients (insurance company and Doctors) to encourage open communication and feedback.
Contacted internal and external customers to obtain documentation to support invoices and claims.
Concentrix Daksh Pvt. Ltd.
Chandigarh
Senior Practitioner
02.2013 - 04.2016
Job overview
Prepare Invoice, Reports, Memos, Letters , Financial Statements and other Documents using client tools, also with Google Sheets, Microsoft Excel.
Acted as liaison between operation and support functional area.
Part of Grow Model (WFM).
Scrubbing raw data and upload churn data to client tool.
Resolved conflicts and negotiated mutually beneficial agreements between parties.(bank and Customer)
Maintained attendance record, consistently arriving to work on time.
Identified issues, analyzed information and provided solutions to problems.
Created plans and communicated deadlines to complete target on time.
Trade Compliance and Logistics Coordinator at Google Street View Division Powered by CognizantTrade Compliance and Logistics Coordinator at Google Street View Division Powered by Cognizant