Bharti Sahai
PMO/Workforce Manager
Delhi NCR
Summary
Workforce Management PROFILE PMO/Workforce Manager with around 13+ years of experience in Scrum Ceremonies, Employee Engagement, retention & Workforce Planning & Business Process Outsourcing with exhaustive industry experience of Companies like Fujitsu, Wipro Technologies, Infogain & CareerBuilder Ensure Pro-active/Special connect with Team (s) operating in Agile Frameworks Currently working with Career Builder as a PMO Proficient in IT service industry, MIS Reports and data Analysis, process improvement projects, customer service and People Engagement Extremely positive personality, High energy, Easily approachable, enthusiastic and a dedicated Team Player Versatile and hardworking possessing excellent analytical and communication skills
Overview
14
14
years of professional experience
Work History
PMO
CareerBuilder
Noida
09.2019 - Current
- (s) for creating and prioritizing Product Backlog, Backlog Refinement, Sprint Planning and other scrum ceremonies
- Removing impediments and improving productivity of the scrum team
- Facilitating scrum ceremonies like daily stand-ups, sprint planning, demos, reviews and retrospectives
- Assisting with internal and external communication, improving transparency, and radiating information
- Working with other Scrum Masters within the organization to ensure consistency of process and continuous process improvement across all teams
- Mediating the general conflict of goals between development team (high technical quality) and product owner (more features)
- Adherence to Scrum process and enforce the rules of Scrum for effective development and timely delivery
- Facilitating discussion, decision making, and conflict resolution and building a trusting and safe environment
- Identify and control project risks by means of prevention, mitigation and contingencies
- CAREER HIGHLIGHTS
- Increased the Employee Connect & brought down the Attrition numbers over the last 2 quarters
- Increased Retention Numbers over the last 2 quarters
- Increased and maintained the Overall utilization of Offshore & Onshore as per Org guidelines
- Maintained the bench utilization at the Org level as per Org Guidelines
- Decreased the TAT of Fulfillment of open Requirements by 20 % via Internal Fulfillment methods/IJP’s
- Assisted TAG in external Fulfillment drives by liaising with HR during Recruitment drives
- Pro-actively managed the Folks on Bench by planning their Trainings and ensuring their motivation is high
- Increased productivity of the RMG team via setting up internal weekly/fortnightly processes to ensure work –life balance of the team
- Decreased On-Boarding /screening time by effective vendor Management (in case of Contractors)
RMG Manager
Infogain India Pvt
02.2017 - 08.2019
- Ensure Fulfilment of Requirements across all BU’s, Initiate Rotation/swapping of resources wherever applicable
- Prioritize allocation of resources based on Bench Aging and pro-actively manage the Ramp –up & ramp down at the Org & DU level
- Identify the non-deployable bench (early release, poor performance, no opportunity cases) and take appropriate action liaise with HR and Delivery Units respectively for adequate utilization
- Ensure Priority Allocation of resources based on Bench Ageing (Priority 30 Days +)
- Pro-actively drive the Weekly Meeting(s) with RMG and BU teams
- Pro-actively Provide resumes for Proposals with correct understanding of the technology landscape
- Initiating Trainings with competency for requirements & ensure that the trainings are attended by the identified Talent Team
- Pro-actively generate & publish the weekly OPS(Operations) report to CXO /Senior Leadership
- Ensure Motivation & expectation of the folks on Bench are managed
- Ensure that the Skills of all featuring in the Ramp –up /Ramp –down list is current & updated in the Tool at all times
- Ensure proper sync up with the DU SPOCS to avoid any Gaps w.r.t Open Reqs /skills /Rotation/Training
Competency Manager
Fujitsu
01.2014 - 08.2014
Resource Manager
Wipro Technologies
01.2010 - 01.2014
Project Co-coordinator
Wipro Technologies
08.2007 - 12.2009
Technical Support Engineer
Wipro BPO
11.2004 - 07.2006
Education
Bachelor - Technology (Btech
Jammu University
06.2004 - 06.2004
Skills
MS -Word 2010MS - Excel 2010MS -Power Point 2010LANGUAGESHindiEnglish
Excellent Communication
Dependable and Responsible
Written Communication
Flexible and Adaptable
Timeline
PMO
CareerBuilder
09.2019 - Current
RMG Manager
Infogain India Pvt
02.2017 - 08.2019
Competency Manager
Fujitsu
01.2014 - 08.2014
Resource Manager
Wipro Technologies
01.2010 - 01.2014
Project Co-coordinator
Wipro Technologies
08.2007 - 12.2009
Technical Support Engineer
Wipro BPO
11.2004 - 07.2006
Bachelor - Technology (Btech
Jammu University
06.2004 - 06.2004