Dedicated and results-driven Executive Assistant with more than 10 years of experience supporting high-level executives in fast-paced environments. Known for exemplary organizational skills, attention to detail, and proactive problem-solving abilities. Proficient in managing complex calendars, coordinating travel arrangements, and overseeing administrative tasks to ensure seamless operations. Adept at handling confidential information with discretion and professionalism and meeting tight deadlines. Strong communication and interpersonal skills, with a proven ability to build positive relationships at all levels of an organization.
Overview
12
12
years of professional experience
1
1
Language
Work History
Human Resources Specialist
Boston Consulting Group
09.2021
Accountable for updating and maintaining hire to retire transactions on HR System-(Workday) e.g
Maintain personnel files in compliance with applicable legal requirements and internal standards
Assist with general employee requests, letters, verifications, etc
Including generating visa invitation letters for any GS employees travelling
Introduced Buddy program in BCG for tenured members to act as buddy to new hire, giving them office tours and helping them settle in their early days
Process employee paperwork related to new hires, transfers, address changes, additional payments, status changes, and employee exits with sensitivity to confidential nature of information
Assemble and update all materials for employee packets and communications, including new hires, transfers, parental leaves, Short Term Disability, FMLA, and employee exits
Coordinate with support functions for new hire laptops, accesses, payroll setups etc.
Senior Administrative Assistant
Boston Consulting Group
01.2020 - 08.2021
Successfully managed 11 stakeholder calendars spread across APAC, Europe in different time zones
With minimum instruction, proactively follow up on emails when copied, and determine the most appropriate next steps from a scheduling standpoint
Organized travel arrangements: anticipates and co -ordinate point-to-point travel and logistics needs, including but not limited to directions, commuting time and ground transportation, passport and visa processing
Actively managed and administered client's contact/database, ensuring the accuracy and timely input of new client contacts into the database
Making sure stakeholders know the information they need to know to best set them up for success with their external and internal clients
Enabling the stakeholders to make the best use of their time
Anticipating and coordinating point-to-point travel needs as necessary, including booking hotels and transportation.
Processing timesheets and expenses on a timely basis
Proactively anticipating and solving problems before they arise
Upholding strict confidentiality and managing sensitive information with discretion
Partnering closely with other AAs in the network to build deep relationships and progress scheduling for complex meetings and events
Building relationships across the office with other internal teams (e.g., HR, IT, Office Services)
Coordinated and worked closely with GSD Office lead in organizing Monthly Townhalls, Connect Day, Annual Offsites
Helped the Manager in recruiting Administrative Assistants in the team – Interviewing them, shortlisting them for the role, helping in Assessment center
Taking onboarding sessions/training sessions for new joiners in the team
Supporting the planning, preparation & execution of events including sending calendar invitations, managing schedules, providing logistical support, and registrations for GSD Connect Day and Townhall
Provide a high quality, proactive and responsive administration support service for the client group
Effectively and proactively managing diaries (managing conflicts, scheduling, co-ordination)
Successfully managed 11 stakeholder calendars spread across APAC, Europe in different time zones
Collaborating with stakeholders' team & fellow BCG & client EA's
Managed L&D trainings relating to operations which involved collaborations with Learning & Development network, People Team and other BST / Consulting Teams
Arrange business travel in accordance with the office policy with optimal cost management
Effectively managing communication internally and externally and service relationship – mindful of the model /service scope
Involved in recruiting new team members within the team, onboarding them, mentoring new joiners
Successfully managed 11 stakeholder calendars spread across APAC, Europe in different time zones
Organized travel arrangements: anticipates and co -ordinate point-to-point travel and logistics needs, including but not limited to directions, commuting time and ground transportation, passport and visa processing
Actively managed and administered client's contact/database, ensuring accuracy and timely input of new client contacts into database.
Enabling stakeholders to make best use of their time.
Anticipating and coordinating point-to-point travel needs as necessary, including booking hotels and transportation.
Processing timesheets and expenses on timely basis.
Upholding strict confidentiality and managing sensitive information with discretion
Partnering closely with other AAs in the network to build deep relationships and progress scheduling for complex meetings and events
Building relationships across the office with other internal teams (e.g., HR, IT, Office Services)
Provide a high quality, proactive and responsive administration support service for the client group
Effectively and proactively managing diaries (managing conflicts, scheduling, co-ordination)
Collaborating with stakeholders' team & fellow BCG & client EA's
Arrange business travel in accordance with the office policy with optimal cost management
IHS Markit (formerly Markit India Services Pvt Ltd)
12.2010 - 05.2017
Handled the Managing Director's calendar, including scheduling meetings, travel, and appointments across time zones in APAC and Europe.
Handling travel arrangements of all national and international staff traveling to and from international countries.
Assisting in arranging for visas, air tickets, lodging and all documentation needed to get the travel card issued and uploading cards on regular basis as per the per diem set up in travel policy.
Liasioning with forex company for requirement of travel cards for people traveling to other Markit offices.
Handling incoming and outgoing communications, including emails, phone calls, and mail.
Arranging all aspects of travel, including flights, accommodations, itineraries, and all other logistics.
Managing and submitting expense reports and overseeing the budget for office supplies and other expenditures including tracking receipts and ensuring compliance with company policies.
Maintaining high level of confidentiality in all interactions and duties, safeguarding sensitive company information.
Building and maintaining relationships with stakeholders both inside and outside the organization to facilitate smoother communication and efficiency.
Acting quickly to address challenges that may arise during executive's day, ensuring minimal disruption to operations.
Organizing company events, from small meetings to large corporate functions, which involves budget management, coordination with vendors, and oversight of event logistics.
Coordinated and handled the fit-out of the new office set-up in an area of more than 50000 sqft.
Coordinated and effectively managed office opening party for the employees and their family members, approximately 500 people.
Included in the recruitment process for Admin team and successfully hired 5 people within the team.
Scheduling interviews, speaking to candidates, taking written tests, shortlisting candidates were primary tasks.
Successfully coordinated and implemented Markit India Premier League (MIPL) Cricket Tournament for 3 consecutive years.
Handling office audits and being the POC from central team for all audit coordination.
Providing invoices, contracts, agreements, expenses to auditor.
Keeping track of compliances that are required to run Markit India's business smoothly like UP Shops and Establishment Act, WCT and other required licenses.
Administrative Assistant
UNESCO New Delhi Office
03.2009 - 11.2010
Assisting in organizing missions & arranging meetings and other Culture sector's events.
Assisting administrative office in verification and procession of travel invoices authorized on official mission and handling staff travel order claims.
Handled events/workshops of Culture Sector of UNESCO New Delhi Office ranging from logistics arrangements, venue booking, invoicing.
Liaisoning with Ministry of External Affairs for miscellaneous official matters like renewal of airport passes, staff MEA cards and exemption certificates for custom duty etc and provide timely update information of staff list to Ministry of External Affairs.
Supporting end to end event management and communications with internal and external stakeholders /delegates/ ministers, booking their travel, allotting Per Diems, tracking attendance, and providing other logistical support.
Manage training registrations and invitations.
Track attendance and facilitate postponement / cancellation process though both live interactions and e-communications.
Maintain and updating mailing lists of UNESCO partner organizations and institutes in the region.
Calculating staff overtime in accordance with UNESCO rules & regulations.
Assisting in follow-up of deadlines and notifications related to administration received by UNESCO Headquarters.
Responding to vendors, supplier, and office staff inquiries in regard to order status, deliveries, changes, or cancellation and resolving issues related to shortages, missed or late deliveries.
Education
Skills
Communication Skills: Strong written and verbal communication skills to effectively interact with executives, team members, clients, and external stakeholders
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Contact Address
L-2/87A, LIG DDA FLATS KALKAJI, NEW DELHI, DELHI, 110019
Trainings Certificates
DISC Training – Dominance, Influence, Steadiness and Conscientiousness, it's a behavior assessment tool based on the DISC theory of Psychologist William Moulton Marston.
Participated in the UNESCO self-learning initiative and successfully passed the self-assessment Training Modules: FABS Overview, FABS Reporting, Contract Management, Travel Management
SQL Training – Level 1
Managing @ Markit Fundamentals – Aimed at first time managers to equip them with the necessary tools and techniques to manage efficiently and effectively.
Global Human Resources Specialist at Boston Consulting Group (BCG) India Pvt. Ltd.Global Human Resources Specialist at Boston Consulting Group (BCG) India Pvt. Ltd.
Talent Acquisition Leader – APAC & India at Boston Consulting Group (BCG) – Global ServicesTalent Acquisition Leader – APAC & India at Boston Consulting Group (BCG) – Global Services