ABHISHEK HANGSA
Risk Analyst
New Delhi
Summary
Risk Analyst with years of comprehensive experience . Good quantitative and critical thinking abilities paired with knowledge of SQL , Tableau and Excel.
Ready to put my skills and experience where it can be used for the fulfillment of responsibilities that the job expects.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Risk Analyst
Amazon
Bangalore
12.2020 - Current
- Instituted contingency plans, promoting business continuity through proper analysis and inspection.
- Looked at current and new merchants and individual sales to evaluate fraud, chargeback and compliance risks.
- Design and develop dashboards and metrics using SQL and Tableau.
- Developed and controlled execution of reporting and analytics,r review instances of fraud and create mechanisms to stop them.
- Trained and mentored analysts on analytics and influential communication.
Service Request Manager
British Telecom, IAG, International Airlines Group
12.2019 - 12.2020
- Accepting requests from customers primarily in United Kingdom and providing them with technical services
- Eg- Hardware, engineer support
- Communicating with respective teams to get the job done
- Preparing backing sheets and proposals for the customer after getting quotes
- Auditing and preparing trackers
- GlobalLogic : Onsite Google
Associate Research Analyst
GOOGLE
04.2017 - 12.2019
- KG-DC project (Knowledge Graph Data Curation Team)
- Conducting secondary research online, data analysis and contributing data on Freebase (knowledge graph)
- Performing quality assurance to ensure the most up to date, accurate, reliable & authentic data is available throughout the Knowledge Graph on Google search
- Involved in ongoing client reporting and internally coordinating with teammates to implement a structured functioning of the daily activities
- Discussing the key issues and planning for the same by conducting group discussions & brainstorming
- Reviewing, validating and publishing contents on Google
- Doing secondary research and making data visualizations of the data after receiving it using Power BI
- Coordination with the Mailing team for resolving the queries sent through email and solving the same.
Education
B.E - ECE
Chitkara University
Himachal Pradesh 08.2012 - 03.2016
Skills
SQL
Tableau
MS Excel
Power BI
Service Request Management
Good communication skills
Singing, Sports , Drawing
Have won multiple certificates and medals.
Timeline
Risk Analyst
Amazon
12.2020 - Current
Service Request Manager
British Telecom, IAG, International Airlines Group
12.2019 - 12.2020
Associate Research Analyst
GOOGLE
04.2017 - 12.2019
B.E - ECE
Chitkara University
08.2012 - 03.2016