Hi, I’m
Cleo Menezes
Sr. Publisher Operations
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
8
years of professional experience
2
years of post-secondary education
9
Certifications
1
Language
Work History
Rayna Tourism LLCDubai
Sales Support Coordinator (Internship)
10.2023 - 11.2023
Job overview
- Conducting market and analysis reports better to understand the business's dynamics in the MENA region
- Introduced strategies into action and brought up new ideas to boost sales
- Prepared and presented sales reports and customer profiles to upper management.
- Tracked sales data for analysis and forecasting.
- Developed and maintained relationships with key accounts and existing customers.
- Coordinated responses and resources to handle special client requests.
Spire Solutions
Student Intern
10.2023 - 10.2023
Job overview
- Volunteered at the Gitex World Trade Centre in Dubai
- Communicated with partners, potential clients, and customers to improve business growth and development
- Interacted with the best firms and top leaders in the business to gain a deeper grasp of the market, and learned how to create relationships with people from varied backgrounds.
Joveo Technologies Private LimitedBangalore
Sr. Publisher Operations Specialist
12.2022 - 09.2023
Job overview
- I was the primary point of contact for the publisher in the United States, the United Kingdom, Europe, and APAC countries
- Demonstrated leadership skills in managing projects from concept to completion.
- Managed foreign markets and cooperated with well-known publishers such as Monster, Indeed, Job Rapido, JobGet, Adzuna, Get Work, Talent.com, Talroo, MyJobHelper, Zip Recruiter, and more than 60 more
- Handled direct client inquiries from Uber, TotalMed, Adecco, Verizon, Geico, and over 100 other clients
- Utilized desktop publisher software to examine printed materials and verify design elements remained intact.
- Communicated with vendors to secure supplies and drive on-time completion of document reproduction.
- Edited classified and unclassified reports and other communications materials to maximize organization, proper grammar usage and clarity.
Initiative Media Private LimitedMumbai
Media Operations Executive
09.2021 - 12.2022
Job overview
- Managed accounts such as Amazon Prime, Reddit, LEGO, Schneider Electric, Insurance Australia Group, Amazon, BigDatr, and Aussie Home Loans
- Developed operational processes to help organization adapt to market change.
- Invoicing and reconciliation of monthly expenses and media contracts were created
- Worked on Australian-specific reporting tools and software - Spectra MD, Fusion, and AQX - and had hands-on expertise with ARIBA (3rd party) software
- Hands-on experience with Campaign Manager 360 for reporting and checking analysis.
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
Media.Net Software Services Private LimitedMumbai
Research Analyst
06.2019 - 08.2021
Job overview
- Prebid, Google Ad Exchange, Google AdSense, Microsoft, Verizon, and BrightRoll international integrations were handled
- Campaign creation for Microsoft accounts was completed, and new members were trained to comprehend campaign creation
- Through account planning, I increased the specified accounts' revenue by up to 150% in one quarter
- Created A/B tests to improve the performance and revenue of the accounts
- Analyzed large volume of data to identify patterns, trends and correlations.
- Created and maintained database to store research data.
- Managed campaigns for various clients that consistently exceeded sales goals.
- Interpreted data and made recommendations from findings.
Wooplr Technologies Private LimitedBangalore
Entrepreneur
03.2017 - 02.2019
Job overview
- Recognized as the Star Entrepreneur of the Year for exceeding expectations and driving great achievements
- Introduced new methods, practices, and systems to reduce turnaround time.
- Completed 1 lakh+ sales in a year using Instagram marketing and was recognized for self-managing the brand
- Brand management, social media marketing, after-sales service, customer success management, collaboration, growth analysis, market research, customer service, and bespoke creatives are all skills that have been developed.
- Devised processes to boost long-term business success and increase profit levels.
- Determined business plan, mission statement, and vision.
- Brought in consistent revenue with sharp marketing tactics, promoting business expansion and diversification of offerings.
- Identified target customer segments through in-depth research, building tactical marketing strategies.
Techatalyst Software Private LimitedMumbai
Internship: Project Trainee
08.2018 - 09.2018
Job overview
- Assisted in assembling project documentation for project manager, confirming inclusion of data and preliminary information.
- Participated in creation and maintenance of project tracking tools, verifying clear communication of inherent expectations and responsibilities.
- Organized client visits and audits, preparing necessary documentation for project staff to employ during on-site inspections.
- Completed projects and work assignments within strict time constraints.
- Managed client communication distribution during ongoing projects.
- Learned new materials, processes, and programs quickly.
Wooplr Technologies Private LimitedMumbai
Campus Manager
06.2016 - 07.2016
Job overview
- Reported results to and coordinated with the Head of Marketing.
- Developed partnerships with parents, businesses and organizations to build awareness, increase support and share resources.
Education
De Montfort University, Dubai, UAEAcademic City, Dubai
Master of Science from Marketing Management
10.2023 - 09.2025
St. Andrew's College of Arts, Science, and Commerce, Bandra (W)
Bachelor of Commerce
Apostolic Carmel High School And Jr. College, Bandra (W)
12th
Holy Cross Convent High School, Mira Road (E)
10th
Skills
Goals and performance
Certification
Google Campaign Manager 360, 240922171, 12/01/23
Positions Of Responsibility
Subject Representative, St. Andrews College of Arts, Science, and Commerce, Bandra (W), 06/01/18, 03/31/19
Timeline
Sales Support Coordinator (Internship)
Rayna Tourism LLC
10.2023 - 11.2023
Student Intern
Spire Solutions
10.2023 - 10.2023
De Montfort University, Dubai, UAE
Master of Science from Marketing Management
10.2023 - 09.2025
Sr. Publisher Operations Specialist
Joveo Technologies Private Limited
12.2022 - 09.2023
Media Operations Executive
Initiative Media Private Limited
09.2021 - 12.2022
Research Analyst
Media.Net Software Services Private Limited
06.2019 - 08.2021
Internship: Project Trainee
Techatalyst Software Private Limited
08.2018 - 09.2018
Entrepreneur
Wooplr Technologies Private Limited
03.2017 - 02.2019
Campus Manager
Wooplr Technologies Private Limited
06.2016 - 07.2016
St. Andrew's College of Arts, Science, and Commerce, Bandra (W)
Bachelor of Commerce
Apostolic Carmel High School And Jr. College, Bandra (W)
12th
Holy Cross Convent High School, Mira Road (E)
10th
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