Talented Operations Supervisor well-versed in multifaceted business and employee management to achieve targeted results. Decisive leader and strategic problem solver with exceptional communication and foresight. Organized and personnel-focused strategic problem-solver with innovative solutions to uncharted problems.
Supportive Team Lead with 2 years of experience leading teams. Expert in following detailed production schedules with distinguished history of maximizing productivity. Committed to proactive reorganization for optimized safety and efficiency.
Dedicated ecommerce professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
1
1
Certificate
Work History
Operations Team Lead
Amazon Seller Services Pvt. Limited
Pune, Maharashtra
09.2020 - Current
Monitored supply chain and managed logistics functions for company.
Motivated and trained employees to maximize team productivity.
Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
Developed and deepened relationships with customers, vendors and internal stakeholders.
Processed inbound and outbound shipments with high accuracy by directing associate teams and managing inventory processes.
Continuously checked products for quality assurance according to strict guidelines.
Trained new employees and promoted supportive, performance-oriented atmosphere by, instructing each in use of machinery, standard operating procedures and company policies.
Man power planning & Making Monthly roster of associates for smooth workflow of operations.
Process Assistant
Amazon Seller Services Pvt. Limited
Mumbai, Maharashtra
09.2019 - 08.2020
Worked flexible hours; night, weekend, and holiday shifts.
Increased customer satisfaction by resolving product quality issues.
Proved successful working within tight deadlines and fast-paced atmosphere.
Developed team communications and information for meetings.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Supported operations in contingency period during Covid time.
Education
Bachelor of Engineering - Engineering
PES Modern College of Engineering
Pune
08.2014 - 07.2019
Skills
Training and Development
Leadership
Multitasking Abilities
Operations monitoring
Troubleshooting skills
Logistics expertise
Certification
• Have completed two stages of ELTIS course at Symbiosis Institute of Foreign & Indian Languages (SIFIL).
Timeline
Operations Team Lead
Amazon Seller Services Pvt. Limited
09.2020 - Current
Process Assistant
Amazon Seller Services Pvt. Limited
09.2019 - 08.2020
• Have completed two stages of ELTIS course at Symbiosis Institute of Foreign & Indian Languages (SIFIL).