YASH SHAH
GRAPHIC DESIGNER
Ahmedabad
Overview
9
9
years of professional experience
Work History
FREELANCE GRAPHIC DESIGNER
Fiverr.com
Ahmedabad
03.2016 - 09.2024
- Developed creative design for print materials, brochures, banners, and signs.
- Conceptualized creative designs for print materials, banners, and signs.
- Created digital image files for use in digital and traditional printing methods.
- Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
Quality Analyst
Etech Global Services Inc
05.2021 - 12.2022
- Conducted quality audits in accordance with campaign guidelines, utilizing designated tools to ensure targets were met and turnaround times adhered to with defined accuracy standards.
- Provided written and verbal feedback to leadership, operations, and clients on quality scores, highlighting areas for improvement at the agent, process, and campaign levels.
- Reported and escalated critical compliance and behavioral issues, including unethical actions, to operations or clients to ensure proper resolution.
- Assisted leaders in enhancing customer interactions by sharing feedback on calibration calls and offering recommendations for improvement.
- Supported leaders with routine and ad hoc requests, contributing to the smooth operation of daily activities.
Education
High School Diploma -
Amrut High School - Shahibaugh
Ahmedabad, India 04.2001 -
No Degree - Graphic Designing
Graphic Designer: Arena Animation
Ahmedabad, India 04.2001 -
Skills
Collaboration and teamwork
Artistic sensibility
Strong visual communication
Quality control and assurance
Client relationship management
Internal communications
Timeline
Quality Analyst
Etech Global Services Inc
05.2021 - 12.2022
FREELANCE GRAPHIC DESIGNER
Fiverr.com
03.2016 - 09.2024
High School Diploma -
Amrut High School - Shahibaugh
04.2001 -
No Degree - Graphic Designing
Graphic Designer: Arena Animation
04.2001 -
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