Rahul Chatterjee
Hooghly
Summary
A versatile, accomplished, and goal-oriented professional with 18 years of experience in Direct Sales, Business Development, and Key Account Management.
Overview
21
21
years of professional experience
Work History
Senior Sales Manager
Hotel Polo Towers Group
Kolkata
08.2023 - Current
- Managed budget planning and forecasting for implementing a target sales strategy.
- Worked closely with colleagues to identify new business prospects.
- Performed monthly sales forecasting and competitive analysis to determine key strategic focus.
- Conceptualized strategic plans for market development in different segments for better market penetration.
- Representation on behalf of the hotel for various events and exhibitions.
- Built and strengthened relationships with existing and new customers to enable future bookings.
- B2B and B2C sales planning.
- Brand development and promotion.
- Developed and implemented sales strategies to increase profits and expand market share.
- Conducted weekly meetings with the sales team to review performance, goals, and objectives.
- Monitored customer feedback to identify areas of improvement in products and services.
- Managed all aspects of the sales process from lead generation to closing deals.
- Analyzed competitor activity to develop competitive pricing models for potential clients.
- Provided training for new sales staff members on company policies and procedures.
- Established relationships with key customers and industry partners to maximize profitability.
- Negotiated contracts with corporate and other business partners.
- Implemented innovative marketing campaigns to promote products or services.
- Collaborated with other departments, such as marketing, finance, and operations.
- Identified opportunities for growth within existing accounts as well as new markets.
- Maintained up-to-date knowledge of industry trends, competition, and regulations.
- Responsible for meeting or exceeding monthly revenue targets set by senior management.
- Strategically managed revenue streams by establishing sales targets, deployment strategies and go-to-market initiatives.
- Pursued sales deals by qualifying clients, building individualized proposals and preparing final contracts.
- Maintained active sales contacts with assigned accounts to keep communication open and capture consistent revenue.
- Promoted products at trade shows across region, connecting with prospects and improving market penetration.
- Analyzed business and sales targets using critical problem-solving skills.
- Conducted weekly meetings with the sales team to review performance, goals and objectives.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Maintained professional network of potential clients and business opportunities.
- Achieved company growth and brand development through market expansion and sales.
- Tracked monthly sales to generate reports for business development planning.
Sales Manager
Summit Hotels & Resorts
01.2017 - 01.2023
- Generated new business, closed deals and increased revenue through cold calling, on-site visits and sales tours
- Clear understanding of the hotel's business strategy then setting goals and action plans to achieve those goals
- Updated quarterly action plans and financial objectives
- Identified new market and business opportunities and increased sales
- Representation on behalf of the hotel for various events and exhibitions
- Implemented all sales action plans related to my market areas as outlined in the Marketing Plan
- Provided quick and timely responses, communicating promptly with properties, able to develop professional long-term business relationships
- Always provided the highest quality service to the customer
- Participated in sales calls with sales team members to acquire new business or improve business
- Attended all necessary departmental and hotel meetings for the betterment of the organization
- Targeted potential key accounts for the company
- Built and strengthened relationships with existing and new customers to enable future bookings.
Assistant Sales Manager
Cleartrip Pvt. Ltd.
Kolkata
03.2012 - 09.2017
- Selling air tickets, hotels, and travel products to B2B agencies and travel companies.
- Visiting B2B and corporate companies for business development and sales planning.
- Expanding into new areas and developing new contracting.
- Increasing new connections and focusing on brand development and promotion.
- Negotiated customer contracts and maintained relationships with existing clients.
- Organizing focus groups to design the best marketing strategy for product offerings.
- Creating alternative business plans to improve customer relationships.
- Identifying potential customers and coordinating product demonstrations.
- Managing the highest volume account in the assigned territory.
- Leading sales forecasting, evaluating market trends, and developing segment strategies.
- Monitored competitor activities, analyzed trends in the marketplace, and adjusted sales techniques accordingly.
- Conducted weekly and monthly meetings to review progress against goals and objectives.
- Ensured accurate forecasting of monthly, quarterly, and annual revenue targets.
- Resolved escalated customer inquiries or complaints in a timely manner.
- Identified opportunities to expand existing customer base through cross-selling initiatives.
- Coordinated trade shows and other events to promote company products or services.
- Utilized company selling model to engage and connect customers with brand.
Senior Executive
Intech Hotel Solution /Yatra Online Pvt. Ltd
01.2010 - 01.2012
- Selling air ticketing, Hotels and travel products to B2B Agency and Travel Company
- Retail outlet visit for business development
- B2B- Sales planning
- New area operation
- New stockiest development
- Increasing of new connection
- Brand development & promotion
- Organized focus groups to design the best marketing strategy for product offerings
- Created alternative business plans to improve customer relationships
- Identified potential customers and coordinated product demonstrations
- Managed the highest volume account in assigned territory
- Led sales forecasting, market trend evaluation and segment strategies.
Sales Officer
Hermes i tickets Pvt. Ltd
01.2008 - 01.2010
Team Lead
HSBC India (Under Swaraj Marketing & Sales)
01.2006 - 01.2008
Senior Sales Executive
ABN AMRO Bank
01.2004 - 01.2006
Education
Bachelor of Arts - Sociology
WBNSOU
Kolkata 01.2009
Skills
- Communication
- Teamwork
- Leadership
- Adaptability
- Problem-solving
- Work ethic
- Problem-Solving
- Sales Tracking
- Brand-building strategies
- Pipeline Management
- Territory sales management
- Lead Generation
- Direct Sales
- Commitment to Quality and Service
- Sales Analytics
- Account Development
- Client Relationship
- Good Judgment
- Customer Friendly
- Contract negotiation expertise
Accomplishments
- Outstanding Innovator award for Dedicated, Commitment, New Sales Idea and Business Strategies - 2018.
- Sales Person of the year 2019 - Summit Hotels & Resorts Pvt Ltd.
- Best Performer 2015 and 2016 - Cleartrip Pvt Ltd.
- Best Performer Hermes Annual Workshop Meet - 2009 - Hermes i tickets Pvt Ltd.
Personal Information
- Date of Birth: 01/10/82
- Gender: Male
- Marital Status: Married
Languages
Bengali
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Timeline
Senior Sales Manager
Hotel Polo Towers Group
08.2023 - Current
Sales Manager
Summit Hotels & Resorts
01.2017 - 01.2023
Assistant Sales Manager
Cleartrip Pvt. Ltd.
03.2012 - 09.2017
Senior Executive
Intech Hotel Solution /Yatra Online Pvt. Ltd
01.2010 - 01.2012
Sales Officer
Hermes i tickets Pvt. Ltd
01.2008 - 01.2010
Team Lead
HSBC India (Under Swaraj Marketing & Sales)
01.2006 - 01.2008
Senior Sales Executive
ABN AMRO Bank
01.2004 - 01.2006
Bachelor of Arts - Sociology
WBNSOU
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