Summary
Overview
Work History
Education
Interests
Gardening
Timeline
Generic

NANDITA RABHA

Sharma
New Delhi

Summary

Dynamic event planner with expertise in designing tailored event experiences. Proven ability to manage logistics and vendor relationships, ensuring timely delivery and quality outcomes.

Overview

18
18
years of professional experience

Work History

Sole Proprietor

TakeWing Events
04.2021 - 03.2025
  • Designed and executed comprehensive event plans tailored to client needs and preferences.
  • Managed vendor relationships, ensuring timely delivery of services and materials for events.
  • Oversaw event logistics including venue selection, catering coordination, and on-site management.
  • Established budgeting processes to manage costs effectively while maintaining quality standards.

Customer Support Specialist

Agilent Technolgies
10.2009 - 05.2011
  • Resolved customer inquiries through phone and email support, ensuring timely and accurate responses.
  • Collaborated with cross-functional teams to enhance product knowledge and improve support processes.
  • Analyzed customer feedback to identify trends and recommend improvements in service delivery.
  • Developed training materials for new hires, streamlining onboarding process and improving team efficiency.

Customer Service Representative

HCL Technologies
03.2007 - 09.2009
  • Resolved customer inquiries via phone, email, and chat, ensuring timely and effective communication.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer inquiries through various channels, ensuring timely and effective communication.
  • Assisted in training new team members on processes and customer service systems.

Education

Bachelor of Arts - Political Science, Education, English

Delhi Open University
New Delhi, India
04.2001 -

Interests

Fitness

Learning Language

Gardening

I developed the interest of gardening during the lockdown. I had shifted to my native place with my 2 year old daughter just before the pandemic. Since, we had very limited things to do keep ourselves busy, I started finding myself doing nothing after completing  my daughter's everyday routine. We have a huge yard with lots of trees and plants which were already planted. I wanted to add some more beauty to the garden. That's when I sat down and looked for gardening tips. Today I have set up more than 300 potted plants in my native home and feel very proud of it. Even after shifting to a metropolitan like Delhi with limited space I have still been able to make a small garden in the balcony. The butterflies, birds and the bees visit my garden during the season and it gives me immense happiness. As it requires lots of time for the bloom to happen, the plants to grow, it has taught me patience and connecting with the Natures.

Timeline

Sole Proprietor

TakeWing Events
04.2021 - 03.2025

Customer Support Specialist

Agilent Technolgies
10.2009 - 05.2011

Customer Service Representative

HCL Technologies
03.2007 - 09.2009

Bachelor of Arts - Political Science, Education, English

Delhi Open University
04.2001 -
NANDITA RABHASharma