RICHA PANDEY
Business & Integration Arch Senior Analyst
Bengaluru,Karnataka
Summary
Working as Business & Integration Arch senior analyst at Accenture with total experience of almost 3.5 years. Demonstrated history of working in Health-IT (US HEALTHCARE) and pharmaceutical industry. My core domain expertise includes IT support for EPIC EMR, Testing, Business analysis and strong business development professional with MBA focused in Pharmaceutical Marketing and Management.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
2
2
Certificates
Work History
Epic Consultant
ACCENTURE SOLUTIONS PRIVATE LIMITED
Mount Sinai
10.2020 - Current
- Knowledge of basic IT processes including incident/Request management, knowledge management, change management.
- Responsible for development, implementation, maintenance, and support duties of Ambulatory workflow.
- Build and test BPAs, Order Sets, SmartSets, SmartForm, smarttext, orders, etc.
- Coordinated user support issues for EPIC through the Help Desk ticket system and identifies problem areas that require additional analysis and repair.
- Educated and assisted the physicians on how to document encounters, manage their In-basket, orders, preference list and efficient use of Smartsets Educated and assisted clinical staff on how to place orders in epic.
- Worked on outpatient and Inpatient workflow testing and integration with external application like Cerner, Vigilanz and eagle.
- Wrote test steps and test cases for various functional and nonfunctional requirement of Hospital workflow.
- Manually executed all test cases and recorded the actual resulted testing end to end EPIC workflow.
Business Analyst
ACCENTURE SOLUTIONS PRIVATE LIMITED
Anthem
07.2019 - 08.2020
- Good knowledge of US health industry (payer-provider operations) and pharmaceutical industry.
- Requirement elicitation, Requirement analysis, gap analysis and prioritization.
- Created Business process flows, documents by capturing In scope, Out of scope, processes, functional requirements, non functional requirements
- Test management and Test strategy document preparation.
- Created, updated and reviewed test scenarios and test data.
- Creating data flow diagrams , FDD/BRD, and database analysis.
- Involved in UAT testing, SIT testing, Regression testing and Functional testing.
- Reviewed Business requirements and created test cases as per the business requirement and executed them.
- Participated proactively in Agile ceremonies- refinement call, daily standup meeting, team retrospectives and iteration planning
- Worked on JIRA for logging the defects, hours, approval, signoff and troubleshooting with developer team.
- Part of H&PS innovation team and have worked on developing innovation assets on various topics- open EMR, Behavioral Health management, chronic disease management etc.
SALES EXECUTIVE
SANOFI
07.2016 - 08.2017
- Understand the market dynamics with respect to diabetic care products
- Cross functional activities & quick update to marketing & product department.
- Execution of brand promotional activities includes BASAL INSULIN WORKSHOP, CMEs.
- Responsible for cumulative sales – volume & value.
- Collecting monthly sales reports, compilation and documentation.
- New business development & stockiest / dealers management.
- Interaction with prospects – Diabetic Specialists.
- Competitor analysis respect to branding, pricing, product positioning and target customers.
Education
MBA - Pharmaceutical Management
IIHMR University
01.2017 - 01.2019
Bachelor of Pharmacy (B.Pharm) -
KIET School of Pharmacy
01.2012 - 01.2016
Skills
EMR
EPIC
US Healthcare
Business analysis
IT service management: JIRA, SERVICENOW
Agile
Microsoft office
Secondary research
Testing
Accomplishments
- I was recognized with a tittle “The Pace maker” as I picked up with the process and the outpatient workflows within a short span of time. I lead up the critical project for synching the ambulatory profiles across environments and the team was able to deliver within the stipulated timelines.
- All India topper of BASIC TRAINING COURSE conducted by Sanofi.
- Qualified the 15 days course of PHARMA SALES ACADEMY, Bengaluru.
- Winner of Lant-US QUIZ.
Certification
• Epic certified in “willow inpatient module”.
Timeline
Epic Consultant
ACCENTURE SOLUTIONS PRIVATE LIMITED
10.2020 - Current
Business Analyst
ACCENTURE SOLUTIONS PRIVATE LIMITED
07.2019 - 08.2020
MBA - Pharmaceutical Management
IIHMR University
01.2017 - 01.2019
SALES EXECUTIVE
SANOFI
07.2016 - 08.2017
Bachelor of Pharmacy (B.Pharm) -
KIET School of Pharmacy
01.2012 - 01.2016
INTERNSHIP & DISSERTATION
- Dissertation Description: Market Potential opportunity of Anti-Cancer Drugs in India and Competitive Analysis of Getwell’s Oncology drug : Study the potential of domestic oncology market & find out geographic wise cancer pattern in India.
- Internship Description: A Study to Evaluate E-Detailing as an Acceptable and Effective Pharmaceutical Marketing communication tool: Views of Healthcare Professionals, Medical Representatives and Digital Marketing Managers.
INTERNSHIP & DISSERTATION
- Dissertation Description: Market Potential opportunity of Anti-Cancer Drugs in India and Competitive Analysis of Getwell’s Oncology drug : Study the potential of domestic oncology market & find out geographic wise cancer pattern in India.
- Internship Description: A Study to Evaluate E-Detailing as an Acceptable and Effective Pharmaceutical Marketing communication tool: Views of Healthcare Professionals, Medical Representatives and Digital Marketing Managers.