Manav Sharma

Achievements/Responsibilities:

Promoted to Assistant Manager of Payment Operations from Senior Analyst within one year, then advanced to Manager of FinOps in 2024.

In 2025, I received the High Impact Award from the executive team.

• Manage daily fintech operations for various enterprise payment products, establishing systems to effectively monitor payment success rates

across multiple methods:

• Same-day and forward-day ACH

• Wire transfers (domestic, international, FX, and Global ACH)

• Card batch settlements and funding cycles for PayFac and direct-funded merchants

• Check processing (including mobile, lockbox, and check payments with remittance information)

• External ACH and ICL (Image cash letter) debits and Wire credits based on virtual accounts prefix series and routability.

• B2B and Consumer debit card issuance to customers

• Biller payments

• MoneyGram

• Oversee the payment and bank operations teams across different shifts and handle the following tasks:

• Bank reconciliations for fraud detection

• Onboarding new programs/partners with appropriate velocity limits

• Enterprise/customer billing

• Revenue sharing for referral partners/ISOs

• Management reporting/ Dashboards.

• Internal and external audits

• Participate in product development projects and propose new features to enhance the user interface experience for customers while

reducing processing costs.

• Provide interim and permanent solutions to Executive/Application Support/Development teams for managing bugs.

• Collaborate with new bank partners to add accounts/services and with third-party vendors to integrate new features into products.

• Forecast funds for investments and optimize interest earnings. Manage funds during high volume period.

Achievements:

During my tenure, I was recognized with the Department Leader of the 2nd Quarter award in 2016 for exceeding the GOP target and

effectively implementing Audit controls.

• Supervised multiple teams- Accounts Payable, Accounts Receivable, General Cashier, Income Auditor, F&B Controller,

Purchase, and Store and ensured compliance with IHG standards.

• Managed financial accounting, month-end P&L reporting, budgeting/forecasting, tax and bank reconciliations.

Achievements:

During my time there, I received the Manager of the Month award for my work in preparing A&L's according to Marriott standards and

implementing Audit controls (ISRA) successfully.

• Managed the Accounts Payable team, prepared month-end P&L, A&L, and Cash Flow Statements, budgeting/forecasting, bank

reconciliation, and ensured timely tax payments and filing of returns.